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MeUndies - Maximizing the Customers' Comfort

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MeUndies is a lifestyle brand that has transformed the way in which people perceive and buy their basics. Known as an online store offering the world’s most comfortable underwear, MeUndies has quickly developed itself as one of the leading brands. The brand represents good service and quality.

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MeUndies - Maximizing the Customers' Comfort

  1. 1. It all starts with hello! Unzipped! MeUndies Maximizing the Customers’ Comfort
  2. 2. It all starts with hello! MeUndies is a lifestyle brand that has transformed the way people perceive and buy their basics The brand is known for offering the world’s most comfortable underwear
  3. 3. It all starts with hello! The world’s most comfortable underwear
  4. 4. It all starts with hello! MeUndies focuses on offering the most memorable customer experience through creative strategies, the latest technologies and smooth execution Hello!
  5. 5. It all starts with hello! The origin of the worlds most comfortable underwear Founded by John Shokrian Everything can be bought online, except for the most basic thing everyone needs: underwear John founded an online underwear shop
  6. 6. It all starts with hello! MeUndies, a company that offers The best and the fastest customer experience The most comfortable and affordable underwear Underwear online A one of a kind complete customer service
  7. 7. It all starts with hello! Outstanding customer service Offering a consistent process Connecting with the customer throughout the entire buying process Making everything easy and accessible for the customers
  8. 8. It all starts with hello! Outstanding customer service The whole staff is excited about helping customers 100 % satisfaction guarantee on the first order Main purpose: being comfortable in your own skin
  9. 9. It all starts with hello! Hello! The best customer service is the one where you never have to call customer service Jasmine Customer experience agent at MeUndies
  10. 10. It all starts with hello! We want to make sure all things are consistent. And we try to create a really cool experience there. When you call us, you’re not talking to a robot. You’re always greeted with a cheery voice and someone who’s excited to be there. Quote
  11. 11. It all starts with hello! A touch of humour Humor is a huge part of MeUndies Customers send amusing pictures and messages through social media MeUndies made it a contest: come up with a caption for these pictures.
  12. 12. It all starts with hello!
  13. 13. It all starts with hello!
  14. 14. It all starts with hello! Whitepaper: Lessons from Global Fashion & Lifestyle Brands We’d love to hear your thoughts #hellocustomer Download the full whitepaper

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