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Watch the full webinar here: https://www.youtube.com/watch?v=wbnYiLzl59s
The Chicago Council on Global Affairs (CCGA) provides a forum for world leaders, policymakers, and other experts to speak on global issues. CCGA chose the Salesforce Platform to manage over 200 events a year, membership, event, email marketing, social media engagement, grant seeking, and donor/constituent portal management needs. Join us as The Chicago Council on Global Affairs' Database Services Officer Sara Darga and Heller Consulting's Founder and Chief Strategy Officer Keith Heller share how CCGA used a comprehensive change management program with the Change Management Success Framework during their Salesforce implementation project. They'll step through the various strategies used to establish support, build awareness, provide knowledge and training, and reinforce positive behavior to migrate their community to the new system.