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Building energy for change in your team, organisation, community or system

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The slides from the session that the NHS Horizons team ran at #Expo17NHS

Published in: Healthcare

Building energy for change in your team, organisation, community or system

  1. 1. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS Building energy for change in your team, organisation, community or system NHS Horizons |@HorizonsNHS
  2. 2. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS |@HorizonsNHS • We tune into the latest change thinking and practice in healthcare and other industries around the world • The team has emerged through years of supporting change in the NHS and the wider health and care system • A small, diverse team of people within the English National Health Service that supports change agents and builds change agency
  3. 3. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS Presenting today Helen Bevan @helenbevan Rosanna Hunt @rosielhunt Zoe Lord @zoelord1 Leigh Kendall @leighakendall
  4. 4. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS |@HorizonsNHS Remember a time… When you were part of a high performing, high energy team As a pair, write down three words or phrases that summarise how it felt being part of such a team Say hello to the person next to you
  5. 5. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS Remember a time… When you were part of a team that WASN’T high performing or high energy As a pair, write down three words or phrases that summarise how it felt being part of such a team
  6. 6. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS
  7. 7. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS
  8. 8. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS Creating energy for change is a high priority for team performance The capacity and drive of a team, organisation or system to act and make the difference necessary to achieve its goals http://www.institute.nhs.uk/tools/ener gy_for_change/energy_for_change_.ht ml “Energy for change” is defined as
  9. 9. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS Teams with HIGH productive energy scored higher on: overall performance - 14% higher productivity – 17% efficiency – 14% customer satisfaction – 6% customer loyalty – 12% |@HorizonsNHS There is a relationship between high energy and high performance
  10. 10. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS Psychological Physical Spiritual Social Intellectual Teams perform best when five energies are high Source: http://www.institute.nhs.uk/tools/energy_for_change/energy_for_change_.html
  11. 11. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS
  12. 12. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS Energy of personal engagement, relationships and connections between people Social energy It’s where people feel a sense of “us and us” rather than “us and them”
  13. 13. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS Energy of commitment to a common vision for the future, driven by shared values and a higher purpose Spiritual energy |@HorizonsNHS Gives people the confidence to move towards a different future that is more compelling than the status quo
  14. 14. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS Energy of courage, resilience and feeling safe to do things differently Involves feeling supported to make a change and trust in leadership and direction Psychological energy |@HorizonsNHS
  15. 15. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS Energy of action, getting things done and making progress The flexible, responsive drive to make things happen Physical energy |@HorizonsNHS
  16. 16. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS Energy of analysis, planning and thinking Involves gaining insight as well as planning and supporting processes, evaluation, and arguing a case on the basis of logic/ evidence Intellectual energy
  17. 17. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS High and low ends of each energy domain Social isolated solidarity Spiritual uncommitted higher purpose Psychological risky safe Physical fatigue vitality Intellectual Illogical reason LOW HIGH
  18. 18. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS Which group is likely to have higher spiritual energy scores: • clinicians • non-clinicians As you get closer to the to the CEO in the structure: • are you likely to have higher or lower overall energy scores? Some questions: Source: Respondents to the energy for change questionnaire NHSIQ/Horizons team
  19. 19. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS Which group is likely to have higher spiritual energy scores: • clinicians • non-clinicians As you get closer to the to the CEO in the structure: are you likely to have higher or lower overall energy scores? Some questions: Source: Respondents to the energy for change questionnaire NHSIQ/Horizons team
  20. 20. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS 1 2 3 4 5 Social Spiritual PsychologicalPhysical Intellectual Team 1: What’s your assessment of their energy for change?
  21. 21. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS The challenge of disproportionately high intellectual energy Intellectual energy on its own isn’t transformational It keeps leaders in their comfort zone (intellect to intellect) |@HorizonsNHS
  22. 22. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS 1 2 3 4 5 Social Spiritual PsychologicalPhysical Intellectual Team 2: What’s your assessment of their energy for change?
  23. 23. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS 1 2 3 4 5 Social Spiritual PsychologicalPhysical Intellectual |@HorizonsNHS Where’s the energy for change in your team?
  24. 24. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS “Leadership is not about making clever decisions and doing bigger deals. It is about helping release the positive energy that exists naturally within people” Henry Mintzberg There has never been a time in the history of health and care when this advice has been more pertinent |@HorizonsNHS
  25. 25. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS
  26. 26. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS

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