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www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS
Building energy for change
in your team, organisation,
community or system
NHS Horizons
|@HorizonsNHS
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS |@HorizonsNHS
• We tune into the latest change thinking
and practice in healthcare and other
industries around the world
• The team has emerged through years of
supporting change in the NHS and the
wider health and care system
• A small, diverse team of people within the English
National Health Service that supports change
agents and builds change agency
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS
Presenting today
Helen Bevan
@helenbevan
Rosanna Hunt
@rosielhunt
Zoe Lord
@zoelord1
Leigh Kendall
@leighakendall
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS |@HorizonsNHS
Remember a time…
When you were part of a high performing, high energy
team
As a pair, write down three words or phrases that
summarise how it felt being part of such a team
Say hello to the
person next to you
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS
Remember a time…
When you were part of a team that WASN’T high
performing or high energy
As a pair, write down three words or phrases that
summarise how it felt being part of such a team
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS
Creating energy for change
is a high priority for team performance
The capacity and drive of a
team, organisation or system to
act and make the difference
necessary to achieve its goals
http://www.institute.nhs.uk/tools/ener
gy_for_change/energy_for_change_.ht
ml
“Energy for change” is defined as
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS
Teams with HIGH productive energy scored higher on:
overall performance - 14% higher
productivity – 17%
efficiency – 14%
customer satisfaction – 6%
customer loyalty – 12%
|@HorizonsNHS
There is a relationship between
high energy and high performance
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS
Psychological
Physical
Spiritual
Social Intellectual
Teams perform best when
five energies are high
Source: http://www.institute.nhs.uk/tools/energy_for_change/energy_for_change_.html
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS
Energy of personal
engagement, relationships and
connections between people
Social energy
It’s where people feel a sense of
“us and us”
rather than
“us and them”
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS
Energy of commitment to
a common vision for the
future, driven by shared
values and a
higher purpose
Spiritual energy
|@HorizonsNHS
Gives people the confidence to move towards a different
future that is more compelling than the status quo
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS
Energy of courage,
resilience and feeling safe
to do things differently
Involves feeling supported to make a change and
trust in leadership and direction
Psychological energy
|@HorizonsNHS
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS
Energy of action,
getting things done and
making progress
The flexible, responsive drive to
make things happen
Physical energy
|@HorizonsNHS
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS
Energy of analysis,
planning and thinking
Involves gaining insight as well as planning and
supporting processes, evaluation, and arguing a
case on the basis of logic/ evidence
Intellectual energy
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS
High and low ends of each
energy domain
Social isolated solidarity
Spiritual uncommitted higher purpose
Psychological risky safe
Physical fatigue vitality
Intellectual Illogical reason
LOW HIGH
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS
Which group is likely to have higher spiritual
energy scores:
• clinicians
• non-clinicians
As you get closer to the to the CEO in the
structure:
• are you likely to have higher
or lower overall energy scores?
Some questions:
Source: Respondents to the energy for change questionnaire NHSIQ/Horizons team
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS
Which group is likely to have higher spiritual
energy scores:
• clinicians
• non-clinicians
As you get closer to the to the CEO in the
structure:
are you likely to have higher or lower
overall energy scores?
Some questions:
Source: Respondents to the energy for change questionnaire NHSIQ/Horizons team
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS
1
2
3
4
5
Social
Spiritual
PsychologicalPhysical
Intellectual
Team 1:
What’s your
assessment of their
energy for change?
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS
The challenge of
disproportionately high
intellectual energy
Intellectual energy on its own isn’t transformational
It keeps leaders in their comfort zone (intellect to intellect)
|@HorizonsNHS
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS
1
2
3
4
5
Social
Spiritual
PsychologicalPhysical
Intellectual
Team 2:
What’s your
assessment of their
energy for change?
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS
1
2
3
4
5
Social
Spiritual
PsychologicalPhysical
Intellectual
|@HorizonsNHS
Where’s the energy for
change in your team?
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS
“Leadership is not about making
clever decisions and doing
bigger deals. It is about
helping release the positive
energy that exists naturally
within people”
Henry Mintzberg
There has never been a time in the history of health
and care when this advice has been more pertinent
|@HorizonsNHS
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS
www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS

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Building energy for change in your team, organisation, community or system

  • 1. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS Building energy for change in your team, organisation, community or system NHS Horizons |@HorizonsNHS
  • 2. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS |@HorizonsNHS • We tune into the latest change thinking and practice in healthcare and other industries around the world • The team has emerged through years of supporting change in the NHS and the wider health and care system • A small, diverse team of people within the English National Health Service that supports change agents and builds change agency
  • 3. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS Presenting today Helen Bevan @helenbevan Rosanna Hunt @rosielhunt Zoe Lord @zoelord1 Leigh Kendall @leighakendall
  • 4. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS |@HorizonsNHS Remember a time… When you were part of a high performing, high energy team As a pair, write down three words or phrases that summarise how it felt being part of such a team Say hello to the person next to you
  • 5. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS Remember a time… When you were part of a team that WASN’T high performing or high energy As a pair, write down three words or phrases that summarise how it felt being part of such a team
  • 6. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS
  • 7. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS
  • 8. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS Creating energy for change is a high priority for team performance The capacity and drive of a team, organisation or system to act and make the difference necessary to achieve its goals http://www.institute.nhs.uk/tools/ener gy_for_change/energy_for_change_.ht ml “Energy for change” is defined as
  • 9. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS Teams with HIGH productive energy scored higher on: overall performance - 14% higher productivity – 17% efficiency – 14% customer satisfaction – 6% customer loyalty – 12% |@HorizonsNHS There is a relationship between high energy and high performance
  • 10. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS Psychological Physical Spiritual Social Intellectual Teams perform best when five energies are high Source: http://www.institute.nhs.uk/tools/energy_for_change/energy_for_change_.html
  • 12. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS Energy of personal engagement, relationships and connections between people Social energy It’s where people feel a sense of “us and us” rather than “us and them”
  • 13. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS Energy of commitment to a common vision for the future, driven by shared values and a higher purpose Spiritual energy |@HorizonsNHS Gives people the confidence to move towards a different future that is more compelling than the status quo
  • 14. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS Energy of courage, resilience and feeling safe to do things differently Involves feeling supported to make a change and trust in leadership and direction Psychological energy |@HorizonsNHS
  • 15. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS Energy of action, getting things done and making progress The flexible, responsive drive to make things happen Physical energy |@HorizonsNHS
  • 16. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS Energy of analysis, planning and thinking Involves gaining insight as well as planning and supporting processes, evaluation, and arguing a case on the basis of logic/ evidence Intellectual energy
  • 17. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS High and low ends of each energy domain Social isolated solidarity Spiritual uncommitted higher purpose Psychological risky safe Physical fatigue vitality Intellectual Illogical reason LOW HIGH
  • 18. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS Which group is likely to have higher spiritual energy scores: • clinicians • non-clinicians As you get closer to the to the CEO in the structure: • are you likely to have higher or lower overall energy scores? Some questions: Source: Respondents to the energy for change questionnaire NHSIQ/Horizons team
  • 19. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS Which group is likely to have higher spiritual energy scores: • clinicians • non-clinicians As you get closer to the to the CEO in the structure: are you likely to have higher or lower overall energy scores? Some questions: Source: Respondents to the energy for change questionnaire NHSIQ/Horizons team
  • 20. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS 1 2 3 4 5 Social Spiritual PsychologicalPhysical Intellectual Team 1: What’s your assessment of their energy for change?
  • 21. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS The challenge of disproportionately high intellectual energy Intellectual energy on its own isn’t transformational It keeps leaders in their comfort zone (intellect to intellect) |@HorizonsNHS
  • 22. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS 1 2 3 4 5 Social Spiritual PsychologicalPhysical Intellectual Team 2: What’s your assessment of their energy for change?
  • 23. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS 1 2 3 4 5 Social Spiritual PsychologicalPhysical Intellectual |@HorizonsNHS Where’s the energy for change in your team?
  • 24. www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS “Leadership is not about making clever decisions and doing bigger deals. It is about helping release the positive energy that exists naturally within people” Henry Mintzberg There has never been a time in the history of health and care when this advice has been more pertinent |@HorizonsNHS