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SPS San Diego 2020 Keynote: Humans in Tech - Building Healthy Corporate Culture Leveraging Office 365

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SPS San Diego 2020 Keynote: Humans in Tech - Building Healthy Corporate Culture Leveraging Office 365

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SPS San Diego 2020 Keynote: Humans in Tech - Building Healthy Corporate Culture Leveraging Office 365

  1. 1. Humans in Tech - Building Healthy Corporate Culture Leveraging Office 365 Heather Newman, CMO & Co-Founder, Content Panda (she/her)
  2. 2. Heather Newman CMO AND CO-FOUNDER Content Panda HEAD MAVEN AND FOUNDER Creative Maven OFFICE APPS AND SERVICES Microsoft MVP
  3. 3. START WITH YOURSELF @heddanewman
  4. 4. Healthy Corporate Culture? Are you saying my workplace is sick?
  5. 5. The “Problem” of Diversity & Inclusion @heddanewman
  6. 6. Wait for it… @heddanewman
  7. 7. Coming Soon – Sign Up Today
  8. 8. Diversity and inclusion is part of what it means to have a healthy workplace but not all. @heddanewman
  9. 9. “All of us have a stake in creating diverse, inclusive workplaces— because when we have more people with more perspectives around the table, our conversations get smarter, and our ideas get better.” – Melinda Gates
  10. 10. This Photo by Unknown Author is licensed under CC BY-NC-ND @heddanewman
  11. 11. 2 Make a habit of asking questions 4 Listen carefully to the person speaking until they feel understood 3 Ensure all voices are heard 5 Address misunderstandings and resolve disagreements 7 Include and seek input from people with a wide variety of backgrounds 9 Understand each person’s contribution 10 Be brave 1 Examine your assumptions 6 If you have a strong reaction to someone, ask yourself why 8 Take action to reduce stressful situations @heddanewman
  12. 12. “Empathy Makes Us Human. Action Makes Us Warriors.”
  13. 13. “Empathy makes you a better innovator.” @heddanewman
  14. 14. Three Ways to Build Healthy Corporate Culture
  15. 15. #1 - Challenge our unconscious bias @heddanewman
  16. 16. The Effects Blond women’s salaries were 7% higher than brunettes or redheads. For every 1% increase in a woman’s body mass, there was a 0.6% decrease in family income. “Mature-faced” people had a distinct career advantage over “baby-faced” people. Job applicants with “typically white” names received 50% more callbacks than those with “typically black” names. 58% of Fortune 500 CEOs are almost six feet tall, whereas only 14.5% of the overall male population are that size. https://business.tutsplus.com/tutorials/what-is-unconscious-bias--cms-31455
  17. 17. How to combat unconscious bias? Widen your net Obstruct your view Craft concrete criteria Be aware of it Read and learn about it
  18. 18. Leveraging Office 365 to Build Healthy Corporate Culture – The Tech
  19. 19. #2 – Promote Digital Literacy and Technology Adoption
  20. 20. https://www.statista.com/chart/19677/digital-literacy-united-states/
  21. 21. What digital illiteracy costs businesses Sub optimized pursuit of strategic goals and objectives The inability to capitalize on and leverage institutional knowledge and internal expertise Lost opportunities in terms of creativity and innovation.Courtney Hunt, pHd, Founder & Principal, The Devonati Group https://www.td.org/insights/how-much-is-digital-illiteracy- costing-your-organization
  22. 22. Top 5 soft skills are: creativity, persuasion, collaboration, adaptability, and time management. The top 5 hard skills most needed are: cloud computing, artificial intelligence, analytical reasoning, people management, and UX design. “Over 40 percent of those using software at work every day do not have the skills required to use digital technologies effectively.” – 2019 Report from the Organisation from Economic Co-Operation and Development Adding 5 to 30 minutes of digital literacy to your workforce can save your business thousands of dollars annually. https://theblog.adobe.com/how-digital- literacy-affects-the-modern-workforce/ https://tracyvanderschyff.com/ @tracyvds
  23. 23. Use the Resources from https://aka.ms/MicrosoftAdoption https://www.edx.org/course/microsoft- service-adoption-specialist-2
  24. 24. Advisor for Microsoft Teams (in preview) • Chat, teams, channels, and apps • Tenant assessment • Planner plan, including adoption tasks • Forms user survey • Advisor for Teams bot • Meetings and conferencing • Tenant assessment • Planner plan, including adoption tasks • Forms user survey • Advisor for Teams bot • Recommended Start: Chat, teams, channels, and apps plan. Then go back Advisor for Teams and click Add channel to start the next workload. https://www.jamielaporte.com/home/20 19/11/11/microsoft-teams-advisor https://docs.microsoft.com/en- us/microsoftteams/use-advisor-teams-roll-out
  25. 25. #3 – Create Intentional Spaces for Conversations
  26. 26. Building Healthy Corporate Culture With Microsoft Teams and Yammer & https://myignite.techcommunity.microsoft.com/sessions/81717?source=sessions
  27. 27. The new Yammer Leadership engagement Company-wide communication Knowledge sharing Employee experience Open, inclusive, discoverable conversation Enterprise-grade security, privacy, and compliance On web. On mobile. Across Microsoft 365.
  28. 28. Community Experiences in Yammer • Cover photo • Pin Conversations • Filter for unanswered questions • New Events page
  29. 29. Create the space, launch the ideas, and build the community Women @ <company> Pride at <Company> Parent Tribe, multicultural celebration @ <company>, etc. https://techcommunity.microsoft.com/t5/yammer- blog/start-the-diversity-and-inclusion-conversation-at-your- company/ba-p/750927
  30. 30. Microsoft Teams Persistent 1:1 & Group Chat Powerful Online Meetings Enterprise Calling & Voice Built-in Office 365 Apps
  31. 31. Community Experiences in Microsoft Teams • Teams based on Project for Inclusive Spaces • Channels for celebrations, conversation inside these team for those not using Yammer.
  32. 32. Karaoke and Wellness Fridays
  33. 33. The best place to start is with ourselves Challenge our unconscious bias 1 Promote Digital Literacy and Technology Adoption 2 Create Intentional Spaces for Conversations 3
  34. 34. Heather NewmanCMO, Co-Founder, Maven, Speaker, Human in Tech EMAIL heather.newman@contentpanda.com MARKETING CONSULTING creativemaven.com SOFTWARE contentpanda.com PODCAST mavensdoitbetter.com BLOG medium.com/@heddanewman TWITTER/INSTAGRAM @heddanewman

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