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Diversity & Inclusion Leadership Workshop - Heather Newman and Karuana Gatimu ESPC 2019

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From the European SharePoint, Office 365, and Azure Conference - Karuana and Heather will discuss how showing respect, empathy, and kindness to those you work with builds trust across your team. We will discuss tactics for establishing your base of knowledge in your field, tools for authentic communication and how to leading with compassion all of which are tools for becoming a great leader.

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Diversity & Inclusion Leadership Workshop - Heather Newman and Karuana Gatimu ESPC 2019

  1. 1. Diversity and Inclusion Workshop - Leadership KARUANA GATIMU DIRECTOR, CUSTOMER ADVOCACY GROUP MICROSOFT TEAMS ENGINEERING, USA HEATHER NEWMAN CMO, CONTENT PANDA, USA
  2. 2. ESCP 2019 - Leadership 3
  3. 3. Leadership has nothing to do with titles, seniority, personal attribute, an org chart or “the management” 4
  4. 4. The process of influence that maximizes the efforts of others towards the achievement of goals. 5
  5. 5. Leadership Belonging is what allows employees to feel like they can be their authentic selves without fear of different treatment or punishment—and it has a major impact on performance and retention.
  6. 6. Leadership Behaviors Leadership is a result of demonstrating situational behaviour. It requires practice, patience and perseverance. Leadership should not be confused with being an extrovert. Some example behaviors are: • Acting with confidence • Owning your voice • Seeking clarity • Analysing data to support decision making (long vs short term gains) • Operating with empathy • Teams and trust building • Embracing the opportunity to make decisions • Developing your craft • Conflict resolution • Sharing knowledge
  7. 7. Identifying Leaders Do a quick inventory of your professional environment. Determine the following: • Who in your world demonstrates characteristics of leadership that you admire? • What unique characteristics do these people have? • Are the leaders you admire teachable, empathetic, decisive or outspoken? • Can you identify introvert or ambivert leaders in your organization? • Do you have personal relationships with any of these people?
  8. 8. Developing Leadership Behaviors Identify and prioritize in your professionall life areas where you can build: • Active listening skills • Decision skills • Data analysis capability • Debate skills • Meeting management skills • Conflict resolution • Team building e.g. embracing diversity
  9. 9. Leadership is for Everyone, by Everyone Three leadership guideposts: • Lead by example • Lead from the bottom • Lead with humanity
  10. 10. Lead by Example
  11. 11. Lead from the bottom
  12. 12. Lead with humanity
  13. 13. Human to Human Communication The fact is that businesses do not have emotion. Products do not have emotion. Humans do. Humans want to feel something. And humans make mistakes. Which is why we want to connect, make to-do lists and plans to execute as leaders.
  14. 14. The Enneagram Personality Test A model of the human psyche which is principally understood and taught as a typology of nine interconnected personality types. Leaders who understand their own personality type and those of their teams can better lead by example, from the bottom and with humanity.
  15. 15. Leaders are always Learning There are many wonderful resources, courses and coaches in the world who continue to help all of us level up our leadership. Here are two that we recommend. The Leadership Gap by Lolly Daskal Leaders Eat Last, Why Some Teams Pull Together and Others Don’t by Simon Sinek

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