“Steps To Virtually Guarantee Pa4ent
Payments in 2016”
Live Webinar Wednesday, December 16th, 2015
Presented by Rajesh Voddiraju, HealthiPASS

Lebron James’ $13.4M Miami Mansion
Or the amount of bad debt wriSen off
each year from a 100 doctor group.

Pa4ent is now the LARGEST payer

High Deduc+ble Plan Enrollment
0
2000
4000
6000
8000
10000
12000
14000
16000
18000
20000
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Number of Enrollees

Affordable Care Act Enrollment
• ~11 million enrollees
• 96% of enrollees have 20+
% Co-Insurance
• 90% of enrollees have 30+
% Co-Insurance
• 70% have 40% Co-
Insurance
Source: March 2015 ACA Enrollment Report Department of Health and Human Services ASPE

It’s 4me to stop spraying and praying!
Instead of blas2ng pa2ents with statements and phone
calls, we need to apply a modern approach.

Why aren’t we
shoo2ng at an
empty net?

Who is
more likely
to pay their
medical
bills in full?

[New] Methodology For Pa4ent Payments
Empower
Engage
Delight

Empower through
transparency

✔ Transparency encourages pa4ent accountability for
payment.
✔ Empower pa4ents by helping them understand their
coverage:
• What do my benefits cover?
• What am I paying out of pocket?
• What does this bill mean?
✔ Provide pa4ents with cost es4ma4ons at the point-of-
service (POS) to shik responsibility.
Empower through transparency

Cost es4ma4on provides
transparency and empowers
pa4ents

Engage with
convenience

✔ Convenient payment op4ons, like self-service check-in,
enable new ways to engage with pa4ents.
✔ Mul4ple methods of payment maximize opportuni4es to
collect, such as: credit cards, ACH, etc.
✔ Leverage smartphone apps and point-of-service payment
technology.
✔ Benefits include reduc4on of administra4ve and employment
costs, increased pa4ent engagement and sa4sfac4on.
Engage with convenience

Convenient, self-service check-in

Pa4ent
check-in
Check
benefits
Make
payment

Delight with confidence

✔ Confidence in the way payments are made and collected
allows the pa4ent and doctor to have peace of mind.
✔ Confidence op4mizes pa4ent care and builds rela4onships
with pa4ents.
✔ Confidence enables higher pa4ent reten4on/sa4sfac4on,
more preventa4ve visits, and quicker and more frequent
appointments.
Delight with confidence

“HealthiPASS is a game changer. Nearly 90% of our
qualifying pa+ents opt-in. As a result, we no longer worry
about collec+ng the pa+ent por+on of the bill.
We love knowing we have a solu+on in place that works.
We’ve collected 95% of our pa+ent responsible por+on by
implemen+ng the HealthiPASS solu+on and we have
increased our overall pa+ent sa+sfac+on.”
John Hornberger, CEO,
Orthopedic Center of Palm
Beach County

WHO WE ARE
A digital check-in and pa4ent payments technology company that assures
and accelerates pa4ent payments.
Our clients have achieved pa4ent net collec4on rates of 90-96% while
delivering an outstanding pa4ent experience.
OUR MISSION
Solve today’s fast-growing challenges around pa4ent pay for both
providers & pa4ents.
WHAT WE DO
Provide contemporary tools and technology that enables your prac4ce to
see all of the pa4ents you wish while op4mizing their ability to pay.

New metrics to track Pa+ent RCM
1. Pa2ent Net Collec2on Rate =
Pa4ent Collec4ons
(Pa4ent Collec4ons + Write-Offs + A/R > 90 days)
2. Pa2ent Yield =
Pa4ent Collec4ons – Cost of pa4ent collec4ons
(Pa4ent Collec4ons + Write-Offs + A/R > 90 days)
3. Pa2ent Average Days to Collect
(or Pa4ent Days in A/R)

CONTACT US
Ques4ons?
(855) 484-4727
info@healthipass.com
healthipass.com