eA11: Jonathan Hassell - Back to the Future.

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Back to the Future: The state of play with accessibility. A talk by Dr Jonathan Hassell, Chair, BSI IST/45, at e-Access '11, 28 June 2011.

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eA11: Jonathan Hassell - Back to the Future.

  1. 1. Dr Jonathan HassellChair, BSI IST/45eAccess-11 plenary28th June 2011 © jonathanhassell@yahoo.co.uk
  2. 2. © jonathanhassell@yahoo.co.uk
  3. 3. Don t take my word for it… take Gartner s…(source: http://www.gartner.com/it/page.jsp?id=1454221 ) © jonathanhassell@yahoo.co.uk
  4. 4. Starting with what they missed…Your audience is missing...Internet use in the UK 67% 42% of the general population have of disabled people have ever used the internet used the internet Sources: EEDP (2008) and ONS (2007) © jonathanhassell@yahoo.co.uk
  5. 5. Why? – complexity1.  an Assistive Technology or OS/browser setting/tool to exist to make the site accessible •  often they don t (e.g. text to sign language, text to Easy Read )2.  and expects web users to: a.  be aware that an Assistive Technology or OS/browser setting/tool exists for their need •  (even with sites like BBC My Web My Way to point the way) most are not b.  are able to afford that technology •  most are C2DE so have difficulty affording expensive techs c.  are able to work out how to install it •  most are not technical (don t know what a browser is) and scared of downloads d.  are able to work out how to use it •  most are unconfident e.  are able to use it to access online content •  thus… most never get this far, even if the site is WCAG AAA•  … and to do this for every device they use © jonathanhassell@yahoo.co.uk
  6. 6. Mobile is here… and taking over… © jonathanhassell@yahoo.co.uk
  7. 7. Tablets just make it more so… © jonathanhassell@yahoo.co.uk
  8. 8. Web products are available across multiple-devices © jonathanhassell@yahoo.co.uk
  9. 9. But experiences rarely cross-device boundaries well… © jonathanhassell@yahoo.co.uk
  10. 10. An accessible user experience requires all levels to work together…Websites Browser (incl. toolbars) Installed ATsOSsettingsDevice My Desktop/Laptop/Netbook © jonathanhassell@yahoo.co.uk
  11. 11. What’s in place on mobile…? – Apple or complexity...Websites Browser (incl. toolbars) Installed ATsOSsettingsDevice My Desktop/Laptop/Netbook My mobile/tablet (web) © jonathanhassell@yahoo.co.uk
  12. 12. Oh, where did my browser settings go…? © jonathanhassell@yahoo.co.uk
  13. 13. The browser is dead… long live apps… © jonathanhassell@yahoo.co.uk
  14. 14. The browser is out of the equation…Websites Browser (incl. toolbars) Installed ATsOSsettingsDevice My Desktop/Laptop/Netbook My mobile/tablet (web) © jonathanhassell@yahoo.co.uk
  15. 15. 1 website => countless apps… © jonathanhassell@yahoo.co.uk
  16. 16. Application => browser... The cloud is already here… full of potential… and challenge… © jonathanhassell@yahoo.co.uk
  17. 17. The importance of Social:on mobile, you can spend your entire time in Facebook… ‘UK users spent 2.5 billion minutes on Facebook in Dec 2010; closest competitor was Google with 702m mins’ ComScoreSource: http://www.businessinsider.com/chart-of-the-day-mobile-sites-uk-2011-2 © jonathanhassell@yahoo.co.uk
  18. 18. Unfortunately Facebook’s accessibility isn’t all it could be (thankfully Facebook on mobile is more accessible than on desktop) © jonathanhassell@yahoo.co.uk
  19. 19. Video goes totally mainstream… ‘By 2013, >25% of the content that workers see in a day will be dominated by pictures, video or audio…’ Gartner Yet audio-description still isn’t automatable… © jonathanhassell@yahoo.co.uk
  20. 20. Accessibility standards successes… © jonathanhassell@yahoo.co.uk
  21. 21. And gaps… Apps IPTV © jonathanhassell@yahoo.co.uk
  22. 22. © jonathanhassell@yahoo.co.uk
  23. 23. The future… is pervasive digital… for everyone…we hope… © jonathanhassell@yahoo.co.uk
  24. 24. Making it simple - verticals vs. ecosystems Simple Flexible e.g. Apple e.g. Microsoft, Android, YouView © jonathanhassell@yahoo.co.uk
  25. 25. The future… is personal… © jonathanhassell@yahoo.co.uk
  26. 26. MyDisplay simplicity of UX: two clicks to preview a change… © jonathanhassell@yahoo.co.uk
  27. 27. Three more to tweak and save your theme… © jonathanhassell@yahoo.co.uk
  28. 28. And the rest of BBC Online uses your preferences…that s it… © jonathanhassell@yahoo.co.uk
  29. 29. The future… is ubiquitous – multi-device & joined-up © jonathanhassell@yahoo.co.uk
  30. 30. Where we re going we need to cross boundaries…Websites Browser (incl. toolbars) Installed ATsOSsettings My MyDevice My mobile IPTV/ other (apps My games © jonathanhassell@yahoo.co.uk My Desktop/Laptop/Netbook computer & web) tablet console
  31. 31. What s needed… Simple Flexible e.g. Apple e.g. Microsoft, Android, YouView © jonathanhassell@yahoo.co.uk
  32. 32. What s needed… + Simple Simple + flexible e.g. Apple e.g. Microsoft, Android, YouView © jonathanhassell@yahoo.co.uk
  33. 33. The future… is context-aware… adaptive… multi-modal… Understands you… Ambient light… And what you are doing… Where you are… And noise… © jonathanhassell@yahoo.co.uk
  34. 34. In the future, we are likely to be them … © jonathanhassell@yahoo.co.uk
  35. 35. Population change © jonathanhassell@yahoo.co.uk
  36. 36. Standards for the next generation ofaccessibility - BS8878Jonathan HassellChair, BSI IST/45 jonathanhassell@yahoo.co.ukHead of Usability & Accessibility, BBC Future MediaBTAT Technical Swapshop11th February 2011 © jonathanhassell@yahoo.co.uk

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