Regulating digital accessibility & encouraging compliance Clive Holdsworth Head of Digital June 28 2011
The legal context The Equality Act 2010 <ul><li>Discrimination – direct & indirect </li></ul><ul><ul><li>Disabled users sh...
EHRC Sources of information <ul><li>Statutory Codes of Practice </li></ul><ul><li>Legal status - can be used in court & in...
Codes & Guidance on EHRC site http://www.equalityhumanrights.com/advice-and-guidance/new-equality-act-guidance
Principles & application 1 <ul><li>All people, irrespective of race, religion, gender, age, disability, sexuality or trans...
Principles & application 2 <ul><li>UK law does not reference WCAG or other web guidelines – only a court can decide if a w...
Legal example from Canada <ul><li>Canadian government recruits only through its website  </li></ul><ul><li>Donna Jodham, a...
Digital Accessibility – Web Essentials <ul><li>e-Learning course to provide background and guidance on web accessibility <...
Digital Accessibility – Web Essentials
Recommended ways to achieve compliance  <ul><li>Test with Disabled Users – even a DIY approach can work well  (Steve Krug ...
Questions, comments? Clive Holdsworth Head of Digital [email_address] Enquiries on Digital Accessibility-Web Essentials eL...
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eA11: Clive Holdsworth - Regulating digital accessibility and encouraging compliance.

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Regulating digital accessibility and encouraging compliance: a talk by Clive Holdsworth, Head of Digital, Equality and Human Rights Commission at e-Access '11, 28 June 2011.

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eA11: Clive Holdsworth - Regulating digital accessibility and encouraging compliance.

  1. 1. Regulating digital accessibility & encouraging compliance Clive Holdsworth Head of Digital June 28 2011
  2. 2. The legal context The Equality Act 2010 <ul><li>Discrimination – direct & indirect </li></ul><ul><ul><li>Disabled users should not be put at a ‘substantial disadvantage’ compared to non-disabled users </li></ul></ul><ul><li>Must employ ‘Reasonable adjustments’ </li></ul><ul><li>Public Sector Equality Duty </li></ul>
  3. 3. EHRC Sources of information <ul><li>Statutory Codes of Practice </li></ul><ul><li>Legal status - can be used in court & includes some examples </li></ul><ul><li>Web accessibility falls within Employment & Services Codes </li></ul><ul><li>Non-Statutory Guidance (NSG) </li></ul><ul><li>No legal status in court – guidance only but easy to use and has lots of examples </li></ul><ul><li>Digital Accessibility NSG (Late Summer 2011) </li></ul><ul><li>Forthcoming eLearning & qualification </li></ul>
  4. 4. Codes & Guidance on EHRC site http://www.equalityhumanrights.com/advice-and-guidance/new-equality-act-guidance
  5. 5. Principles & application 1 <ul><li>All people, irrespective of race, religion, gender, age, disability, sexuality or transgender status should be provided with equality of opportunity </li></ul><ul><li>Poor web accessibility means an organisation can be prosecuted for unlawful discrimination </li></ul><ul><li>EHRC has powers to take action directly against organisations who don’t comply as well as support legal complaints from individuals </li></ul>
  6. 6. Principles & application 2 <ul><li>UK law does not reference WCAG or other web guidelines – only a court can decide if a website complies or not </li></ul><ul><li>Conforming to a particular level of WCAG does not necessarily make a web site compliant </li></ul><ul><li>Key factor is whether disabled users can access & use the site without unreasonable difficulty – Relevant factors: time, inconvenience and effort </li></ul>
  7. 7. Legal example from Canada <ul><li>Canadian government recruits only through its website </li></ul><ul><li>Donna Jodham, a blind accessibility consultant, sued as she was unable to apply for a job </li></ul><ul><li>Online recruitment process was judged inaccessible so court ruled against it </li></ul><ul><li>Canadian Government have appealed but still seen as landmark ruling </li></ul>
  8. 8. Digital Accessibility – Web Essentials <ul><li>e-Learning course to provide background and guidance on web accessibility </li></ul><ul><li>Developed by EHRC with AbilityNet and BCS </li></ul><ul><li>Four topics – What is it, Why do it, How to do it, How to measure it </li></ul><ul><li>Targeted at web owners, web designers and web design educators/trainers </li></ul><ul><li>Entry level but can lead to optional qualification </li></ul><ul><li>Anounced & demo’d at eAccess ‘11 </li></ul><ul><li>Available at low cost Autumn 2011 </li></ul>
  9. 9. Digital Accessibility – Web Essentials
  10. 10. Recommended ways to achieve compliance <ul><li>Test with Disabled Users – even a DIY approach can work well (Steve Krug – Rocket Surgery Made Easy) </li></ul><ul><li>Adopt a user-centred & documented process as advocated in BS8878 </li></ul><ul><li>Use the One Voice Seven steps http://www.onevoiceict.org/tools/tools/seven-steps </li></ul><ul><li>Use Automated Test Tools & Expert Reviews </li></ul><ul><li>Professional Accessibility Audits </li></ul><ul><li>Take the Digital Accessibility Web Essentials course & get the qualification </li></ul>
  11. 11. Questions, comments? Clive Holdsworth Head of Digital [email_address] Enquiries on Digital Accessibility-Web Essentials eLearning [email_address]

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