2013 10 31

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2013 10 31

  1. 1. Terms and conditions of contract Jonathan Hazell 31 October 2013 © Jonathan Hazell
  2. 2. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 2
  3. 3. http://www.alaskanhome.com/blog/wp-content/uploads/2010/11/Thin-Ice.jpg Scottish Branch seminar 31/10/13
  4. 4. http://upload.wikimedia.org/wikipedia/commons/7/70/Demon_Roller_Coaster.jpg Scottish Branch seminar 31/10/13
  5. 5. • Listen, don’t write anything down © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 5
  6. 6. • Listen, don’t write anything down • These slides are freely available on-line © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 6
  7. 7. • Listen, don’t write anything down • These slides are freely available on-line • There are notes are on-line too! © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 7
  8. 8. • Listen, don’t write anything down • These slides are freely available on-line • There are notes on-line too! • But, if you’re a compulsive scribbler, I’ve flagged key messages © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 8
  9. 9. • Listen, don’t write anything down • These slides are freely available on-line • There are notes on-line too! • But, if you’re a compulsive scribbler, I’ve flagged key messages, like so © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 9
  10. 10. http://cdn.shopify.com/s/files/1/0157/3938/products/john-is-not-dull-poster1_medium.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 10
  11. 11. http://cdn.shopify.com/s/files/1/0157/3938/products/john-is-not-dull-poster1_medium.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 11
  12. 12. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 12
  13. 13. The best things come in threes © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 13
  14. 14. • Hopefully, I can impress on you • why you should do anything, © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 14
  15. 15. • Hopefully, I can impress on you • why you should do anything, and • what you can do http://www.over-board.co.uk/media/catalog/product/cache/1/image/800x600/9df78eab33525d08d6e5fb8d27136e95/m/a/map-pouch-0b1081blk-lores.jpg Page 15 Scottish Branch seminar 31/10/13 © Jonathan Hazell
  16. 16. • Hopefully, I can impress on you • why you should bother, and • what you can do, and • when to do it. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 16
  17. 17. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 17
  18. 18. Why you should do anything © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 18
  19. 19. Look after your world http://i.telegraph.co.uk/multimedia/archive/01016/italian_job_220_1016903f.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 19
  20. 20. http://www.haystackonline.com/Uploads/Medias/00/00/54/21/MediaMainImage_PICT/main-case-study-585.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 20
  21. 21. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 21
  22. 22. Look after our world too http://barzilaiendan.files.wordpress.com/2007/08/3escher-hand-with-reflecting-sphere-medium.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 22
  23. 23. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 23
  24. 24. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 24
  25. 25. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 25
  26. 26. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 26
  27. 27. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 27
  28. 28. http://upload.wikimedia.org/wikipedia/commons/b/bd/Edinburgh_Castle_Overview.jpg Scottish Branch seminar 31/10/13
  29. 29. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 29
  30. 30. What you can do http://www.over-board.co.uk/media/catalog/product/cache/1/image/800x600/9df78eab33525d08d6e5fb8d27136e95/m/a/map-pouch-0b1081blk-lores.jpg Page 30 Scottish Branch seminar 31/10/13 © Jonathan Hazell
  31. 31. Get an invitation http://famouswonders.com/wp-content/uploads/2009/03/terracotta-warriors.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 31
  32. 32. Manage expectations http://i.dailymail.co.uk/i/pix/2013/03/12/article-2291866-18918E88000005DC-304_964x524.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 32
  33. 33. Don’t forget . . . http://www.cambridge2000.com/gallery/images/P4235041e.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 33
  34. 34. Be sympathetic http://static.dezeen.com/uploads/2013/10/dezeen_Tree-House-by-6a-Architects_12_1000.gif Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 34
  35. 35. http://static.dezeen.com/uploads/2013/10/dezeen_Tree-House-by-6a-Architects_6.jpg http://static.dezeen.com/uploads/2013/10/dezeen_Tree-House-by-6a-Architects_12_1000.gif © Jonathan Hazell Page 35 Scottish Branch seminar 31/10/13
  36. 36. http://static.dezeen.com/uploads/2013/10/dezeen_Tree-House-by-6a-Architects_6.jpg http://static.dezeen.com/uploads/2013/10/dezeen_Tree-House-by-6a-Architects_ss_2.jpg © Jonathan Hazell Page 36 Scottish Branch seminar 31/10/13
  37. 37. Offer guidance http://www.aisquared.com/blog/wp-content/uploads/2012/01/White-cane.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 37
  38. 38. Clear the fog http://www.flickr.com/photos/56701337@N00/82159021/in/photostream/ Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 38
  39. 39. Take the lead http://codinghorror.typepad.com/.a/6a0120a85dcdae970b0128777009a2970c-pi Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 39
  40. 40. http://lerablog.org/wp-content/uploads/2013/07/meeting.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 40
  41. 41. Exercise your judgement http://uploads6.wikipaintings.org/images/raphael/the-judgment-of-solomon-1519.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 41
  42. 42. Look ahead http://bpmforreal.files.wordpress.com/2013/07/crystal-ball.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 42
  43. 43. But remember . . . © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 43
  44. 44. . . . don’t be deflected http://image-store.slidesharecdn.com/ee84414a-00c1-11e3-8e91-22000aa5129e-large.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 44
  45. 45. . . . don’t let on to your client http://images3.wikia.nocookie.net/__cb20120506011827/disney/images/d/d5/TheMuppetsGroupshot2011.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 45
  46. 46. “You can’t always get what you want, Writer: JAGGER, MICK / RICHARDS, KEITH Lyrics © ABKCO Music Inc. http://www.gigslutz.co.uk/wp-content/uploads/2013/07/Rolling-Stones-Hyde-Park-2.jpg Page 46 Scottish Branch seminar 31/10/13 © Jonathan Hazell
  47. 47. “You can’t always get what you want, but if you try sometimes you just might find you get what you need” © Jonathan Hazell Writer: JAGGER, MICK / RICHARDS, KEITH Lyrics © ABKCO Music Inc. Page 47 Scottish Branch seminar 31/10/13
  48. 48. Pull all the pieces together . . . http://daveharman.com/wp-content/uploads/2011/11/jigsaw-puzzle-2.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 48
  49. 49. . . .and get selected? http://4.bp.blogspot.com/-jjvzPCN5S7U/T6LUO-bcyjI/AAAAAAAAA0M/F8sapk8GaVY/s1600/roy+hodgson.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 49
  50. 50. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 50
  51. 51. So, what can you do? http://static.brazencareerist.com/brazenlife/2012/10/interview-questions.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 51
  52. 52. Define, http://www.vanleasingquotes.com/van-images/Vauxhall/Astra/Large/Vauxhall-Astravan-Sportive-SE-Silver-Large.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 52
  53. 53. Define, design, http://www.vanleasingquotes.com/van-images/Vauxhall/Astra/Large/Vauxhall-Astravan-Sportive-SE-Silver-Large.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 53
  54. 54. Define, design, deliver http://www.vanleasingquotes.com/van-images/Vauxhall/Astra/Large/Vauxhall-Astravan-Sportive-SE-Silver-Large.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 54
  55. 55. Take your time http://bobchoat.files.wordpress.com/2013/06/the_thinker_auguste_rodin.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 55
  56. 56. Beware Greeks bearing gifts http://uploads7.wikipaintings.org/images/giovanni-domenico-tiepolo/the-procession-of-the-trojan-horse-in-troy-1773.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 56
  57. 57. If it looks too good to be true . . . https://scontent-a-lhr.xx.fbcdn.net/hphotos-frc3/1385334_327393627400372_711023685_n.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 57
  58. 58. . . . it probably is © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 58
  59. 59. Use your antennae . . . http://wallpaperscraft.com/image/insect_antennae_leaf_head_43013_1600x1200.jpg?orig=1 Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 59
  60. 60. . . . avoid trouble © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 60
  61. 61. Write things down “A verbal contract isn’t worth the paper it’s written on” http://teigerfamily.files.wordpress.com/2012/08/goldwyn-samuel-02-g.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 61
  62. 62. “As every lawyer knows, setting out clear Terms for any contract, at the outset, is essential if subsequent problems are to be avoided.” https://www.jspubs.com/ © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 62
  63. 63. “You do not have to say anything. But it may harm your defence if you do not mention when questioned something which you later rely on in court. Anything you do say may be given in evidence.” http://www.oronozlawyers.com/wp-content/uploads/handcuffs.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 63
  64. 64. Be risk averse https://pbs.twimg.com/media/BQvVFfiCAAIEk0W.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 64
  65. 65. Balance the risks https://pbs.twimg.com/media/BUt_iUsCQAAG4aN.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 65
  66. 66. This is not always an option . . . http://laborcamp.mcad.edu/files/gold_1.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 66
  67. 67. It’s your choice http://www.businessesgrow.com/wp-content/uploads/2013/08/no-thank-you.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 67
  68. 68. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 68
  69. 69. Let’s start at the very beginning http://blog.abcmusicandme.com/wp-content/uploads/2010/09/sound-of-music.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 69
  70. 70. What’s a contract? A promise or set of promises which the law will enforce. http://www.lawteacher.net/contract-law/introduction.php © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 70
  71. 71. A promise or set of promises which the law will enforce. • The normal method of enforcement is an action for damages for breach of contract, though in some cases the court may order performance by the party in default. http://www.lawteacher.net/contract-law/introduction.php © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 71
  72. 72. Elements of a contract 1. Agreement An agreement is formed when one party accepts the offer of another and involves a "meeting of the minds". http://www.lawteacher.net/contract-law/introduction.php © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 72
  73. 73. 1. Agreement An agreement is formed when one party accepts the offer of another and involves a "meeting of the minds". 2. Consideration Both parties must have provided consideration, i.e., each side must promise to give or do something for the other. http://www.lawteacher.net/contract-law/introduction.php © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 73
  74. 74. 1. Agreement An agreement is formed when one party accepts the offer of another and involves a "meeting of the minds". 2. Consideration Both parties must have provided consideration, i.e., each side must promise to give or do something for the other. 3. Intention to create legal relations The parties must have intended their agreement to have legal consequences. The law will not concern itself with purely domestic or social agreements. http://www.lawteacher.net/contract-law/introduction.php © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 74
  75. 75. 4. Capacity The parties must be legally capable of entering into a contract. http://www.lawteacher.net/contract-law/introduction.php © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 75
  76. 76. 4. Capacity The parties must be legally capable of entering into a contract. 5. Consent The agreement must have been entered into freely. Consent may be vitiated by duress or undue influence. http://www.lawteacher.net/contract-law/introduction.php © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 76
  77. 77. 4. Capacity The parties must be legally capable of entering into a contract. 5. Consent The agreement must have been entered into freely. Consent may be vitiated by duress or undue influence. 6. Legality The purpose of the agreement must not be illegal or contrary to public policy. http://www.lawteacher.net/contract-law/introduction.php © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 77
  78. 78. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 78
  79. 79. How to draft a contract? http://www.freeimageslive.com/galleries/workplace/office2/pics/pencil.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 79
  80. 80. Where to begin? http://www.idesignarch.com/wp-content/uploads/Kansas-City-Public-Library-Missouri_3.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 80
  81. 81. Don’t think you’re a dunce © Jonathan Hazell Scottish Branch seminar 31/10/13 http://favim.com/orig/201104/03/Favim.com-12574.jpg Page 81
  82. 82. • If you haven’t a clue it doesn’t mean you’re a dunce © Jonathan Hazell Scottish Branch seminar 31/10/13 http://favim.com/orig/201104/03/Favim.com-12574.jpg Page 82
  83. 83. • If you haven’t a clue it doesn’t mean you’re a dunce • If you hadn’t a clue you wouldn’t be here today © Jonathan Hazell Scottish Branch seminar 31/10/13 http://favim.com/orig/201104/03/Favim.com-12574.jpg Page 83
  84. 84. Terms and conditions • Terms and Conditions set out the rights and obligations of the contracting parties when a contract is awarded or entered into http://25thjdc.com/wp-content/uploads/2012/11/Scales-of-Justice2.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 84
  85. 85. • Terms and Conditions set out the rights and obligations of the contracting parties when a contract is awarded or entered into • general conditions are common to all types of contracts http://25thjdc.com/wp-content/uploads/2012/11/Scales-of-Justice2.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 85
  86. 86. • Terms and Conditions set out the rights and obligations of the contracting parties when a contract is awarded or entered into • general conditions are common to all types of contracts • special conditions are peculiar to a specific contract (such as contract change conditions, payment conditions, price variation clauses, penalties). http://25thjdc.com/wp-content/uploads/2012/11/Scales-of-Justice2.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 86
  87. 87. • There’s very little need to write your own as there are plenty of pro forma Ts and Cs out there http://25thjdc.com/wp-content/uploads/2012/11/Scales-of-Justice2.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 87
  88. 88. • There’s very little need to write your own as there are plenty of pro forma Ts and Cs out there • in the canon of work produced by the AA and other industry bodies http://25thjdc.com/wp-content/uploads/2012/11/Scales-of-Justice2.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 88
  89. 89. • There’s very little need to write your own as there are plenty of pro forma Ts and Cs out there • in the canon of work produced by the AA and other industry bodies • in the canon of work produced by the legal profession http://25thjdc.com/wp-content/uploads/2012/11/Scales-of-Justice2.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 89
  90. 90. http://www.trees.org.uk © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 90
  91. 91. http://www.charteredforesters.org/ © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 91
  92. 92. https://www.jspubs.com/ © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 92
  93. 93. Civil Procedure Rules http://www.justice.gov.uk/courts/procedure-rules/civil © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 93
  94. 94. Part 35 – Experts and assessors • 35.1 Duty to restrict expert evidence Expert evidence shall be restricted to that which is reasonably required to resolve the proceedings. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 94
  95. 95. • 35.1 Duty to restrict expert evidence Expert evidence shall be restricted to that which is reasonably required to resolve the proceedings. • 35.3 Experts – overriding duty to the court (1) It is the duty of experts to help the court on matters within their expertise. (2) This duty overrides any obligation to the person from whom experts have received instructions or by whom they are paid. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 95
  96. 96. http://www.expertwitnessscotland.info/home.htm © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 96
  97. 97. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 97
  98. 98. What steps are left for you? • Exactly what remains for you to do depends upon where you fit in the supply chain, which role are you trying to fulfil? http://www.bombayharbor.com/productImage/114292661359938262356_low/Jvs_Werner_Aluminium_Ladders.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 98
  99. 99. • Exactly what remains for you to do depends upon where you fit in the supply chain, which role are you trying to fulfil? • custodian http://www.bombayharbor.com/productImage/114292661359938262356_low/Jvs_Werner_Aluminium_Ladders.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 99
  100. 100. • Exactly what remains for you to do depends upon where you fit in the supply chain, which role are you trying to fulfil? • custodian, or • client http://www.bombayharbor.com/productImage/114292661359938262356_low/Jvs_Werner_Aluminium_Ladders.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 100
  101. 101. • Exactly what remains for you to do depends upon where you fit in the supply chain, which role are you trying to fulfil? • custodian, or • client, or • contractor http://www.bombayharbor.com/productImage/114292661359938262356_low/Jvs_Werner_Aluminium_Ladders.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 101
  102. 102. • Exactly what remains for you to do depends upon where you fit in the supply chain, which role are you trying to fulfil? • • • • custodian, or client, or contractor, or consultant http://www.bombayharbor.com/productImage/114292661359938262356_low/Jvs_Werner_Aluminium_Ladders.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 102
  103. 103. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 103
  104. 104. Riding to the rescue . . . http://upload.wikimedia.org/wikipedia/commons/0/0f/King's_Troop,_Royal_Horse_Artillery_riding_during_a_gun_salute_ceremony.jpg Scottish Branch seminar 31/10/13
  105. 105. . . . here come the cavalry • The Association has supported the supply chain by developing standard terms and conditions http://www.trees.org.uk © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 105
  106. 106. • The Association has supported the supply chain by developing standard terms and conditions • for contractors http://www.trees.org.uk © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 106
  107. 107. • The Association has supported the supply chain by developing standard terms and conditions • for contractors, and • for consultants http://www.trees.org.uk © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 107
  108. 108. • . . . but there is still work to be done http://www.trees.org.uk © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 108
  109. 109. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 109
  110. 110. Define • From my experience . . . © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 110
  111. 111. • From my experience . . . for every instruction © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 111
  112. 112. • From my experience . . . for every instruction • what will you do? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 112
  113. 113. • From my experience . . . for every instruction • what will you do? • what will you accept responsibility for? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 113
  114. 114. • From my experience . . . for every instruction • what will you do? • what will you accept responsibility for? • what will you charge? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 114
  115. 115. “. . . I will . . .” http://images4.wikia.nocookie.net/__cb20110807000428/muppet/images/0/07/Marriage.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 115
  116. 116. 1. Under this proposal as the consultant I will: 1. undertake a tree survey and provide a report against the requirements of Design Stages A – D as referred to in Figure 1: The design and construction process and tree care of BS 5837:2012 Trees in relation to design, demolition and construction – Recommendations (referred to hereafter as BS 5837) at the site shown on [raw data] as supplied by [name] by [email/post] on [date received]. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 116
  117. 117. Do you need a sub-contractor? http://www.bbc.co.uk/cult/anderson/thunderbirds/images/520_brains.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 117
  118. 118. Got the paperwork sorted? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 118
  119. 119. Don’t get carried away • Don’t go beyond your competence or expertise http://chem-fuuast.weebly.com/uploads/1/2/8/9/12894433/5305170_orig.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 119
  120. 120. Define • From my experience . . . for every instruction • • • • © Jonathan Hazell what will you do? what will you accept responsibility for? what will you charge? what will you not do? Scottish Branch seminar 31/10/13 Page 120
  121. 121. • From my experience . . . for every instruction • • • • • © Jonathan Hazell what will you do? what will you accept responsibility for? what will you charge? what will you not do? what will you not accept responsibility or liability for? Scottish Branch seminar 31/10/13 Page 121
  122. 122. “. . . I will not . . .” http://eofdreams.com/data_images/dreams/tarantula/tarantula-10.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 122
  123. 123. 2. Under this proposal as the consultant I will not: 1. meet or contact the local planning authority’s officers to discuss the project that is the subject of the consultancy service; if required those actions will be considered to be a variation © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 123
  124. 124. 2. Under this proposal as the consultant I will not: 1. meet or contact the local planning authority’s officers to discuss the project that is the subject of the consultancy service; if required those actions will be considered to be a variation 2. accept any liability that may arise from third-party post-processing of the data that I have captured or recorded unless I have been given adequate opportunity to confirm the veracity of those outputs before they are forwarded to another party. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 124
  125. 125. Define • From my experience . . . © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 125
  126. 126. • From my experience . . . almost without exception © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 126
  127. 127. • From my experience . . . almost without exception • the client or customer may need firm guidance © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 127
  128. 128. • From my experience . . . almost without exception • the client or customer may need firm guidance • the process flow chart will be tortured © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 128
  129. 129. • From my experience . . . almost without exception • the client or customer may need firm guidance • the process flow chart will be tortured • you will learn something to use later © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 129
  130. 130. Mean what you say © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 130
  131. 131. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 131
  132. 132. Always edit © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 132
  133. 133. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 133
  134. 134. When to do it? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 134
  135. 135. Before it’s too late! http://www.london.anglican.org/img/life/funerals.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 135
  136. 136. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 136
  137. 137. Design • From my experience . . . http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 137
  138. 138. • From my experience . . . start by looking the wrong way down the telescope http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 138
  139. 139. http://pukmedia.com/Wenekan_EN/169122162013_moon.jpg Scottish Branch seminar 31/10/13
  140. 140. • From my experience . . . http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 140
  141. 141. • From my experience . . . agree the deliverables before you start http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 141
  142. 142. James England – james@England.ac © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 142
  143. 143. James England – james@England.ac © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 143
  144. 144. • From my experience . . . http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 144
  145. 145. • From my experience . . . only collect the information you need http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 145
  146. 146. http://farm3.staticflickr.com/2540/3771732645_cd3a065f8e_o.jpg Scottish Branch seminar 31/10/13
  147. 147. • From my experience . . . http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 147
  148. 148. • From my experience . . . don’t over-promise http://www.365astronomy.com/images/21094_celestron-omni-xlt-150-refractor-telescope-m.gif Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 148
  149. 149. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 149
  150. 150. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 150
  151. 151. Design • Your client has defined what they want © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 151
  152. 152. http://cdn.astonmartin.com/sitefinity/racing-team-carousel/the-new-aston-martin-vanquish.jpg?sfvrsn=2 Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 152
  153. 153. • Your client has defined what they want • You have defined what you can deliver © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 153
  154. 154. http://www.gcrsociety.co.uk/horse%20and%20cart.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 154
  155. 155. • Your client has defined what they want • You have defined what you can deliver • Now, you need to agree the deliverables or outputs © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 155
  156. 156. http://upload.wikimedia.org/wikipedia/commons/5/53/1934_Austin_7_two_seater.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 156
  157. 157. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 157
  158. 158. • Decide how few outputs will deliver the brief © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 158
  159. 159. • Decide how few outputs will deliver the brief • Decide which supporting documents will you need © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 159
  160. 160. • Decide how few outputs will deliver the brief • Decide which supporting documents will you need • What pieces of information is it likely that your opinion be based on? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 160
  161. 161. • Decide how few outputs will deliver the brief • Decide which supporting documents will you need • What pieces of information is it likely that your opinion be based on? • How will you illustrate what you’re saying? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 161
  162. 162. • Decide how few outputs will deliver the brief • Decide which supporting documents will you need • What pieces of information is it likely that your opinion be based on? • How will you illustrate what you’re saying? • Go and get on with it © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 162
  163. 163. Don’t forget You do not have to say anything. http://www.oronozlawyers.com/wp-content/uploads/handcuffs.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 163
  164. 164. You do not have to say anything. But it may harm your defence if you do not mention when questioned something which you later rely on in court. http://www.oronozlawyers.com/wp-content/uploads/handcuffs.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 164
  165. 165. You do not have to say anything. But it may harm your defence if you do not mention when questioned something which you later rely on in court. Anything you do say may be given in evidence. http://www.oronozlawyers.com/wp-content/uploads/handcuffs.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 165
  166. 166. Always edit © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 166
  167. 167. You may know what you want . . . © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 167
  168. 168. . . . but, can you persuade © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 168
  169. 169. . . . but, can you persuade • the architect, or developer, or quantity surveyor? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 169
  170. 170. . . . but, can you persuade • the architect, or developer, or quantity surveyor? • the planners? http://www.eims.com.au/Images/PLANNING%20OFFICER.gif © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 170
  171. 171. . . . but, can you persuade • the architect, or developer, or quantity surveyor? • the planners? • the clerk of works? http://technotab.com/wp-content/uploads/2012/04/design-tools.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 171
  172. 172. . . . but, can you persuade • the architect, or developer, or quantity surveyor? • the planners? • the clerk of works? • the digger driver? http://technotab.com/wp-content/uploads/2012/04/design-tools.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 172
  173. 173. . . . but, can you persuade • the architect, or developer, or quantity surveyor? • the planners? • the clerk of works? • the digger driver? • the ground worker? http://th00.deviantart.net/fs71/PRE/i/2011/030/1/9/bottle__russian_vodka_by_special_k_001-d38eg90.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 173
  174. 174. . . . but, can you persuade • the architect, or developer, or quantity surveyor? • the planners? • the clerk of works? • the digger driver? • the ground worker? • the owner/site manager? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 174
  175. 175. . . . but, can you persuade • the architect, or developer, or quantity surveyor? • the planners? • the clerk of works? • the digger driver? • the ground worker? • the owner/site manager? • your client? http://images3.wikia.nocookie.net/__cb20120506011827/disney/images/d/d5/TheMuppetsGroupshot2011.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 175
  176. 176. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 176
  177. 177. How to get what you want? • All sorts of styles of contract • fixed price • Schedule of Rates • call off © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 177
  178. 178. • All sorts of styles of contract • fixed price • Schedule of Rates • call off © Jonathan Hazell • All sorts of specifications • the good, • the bad, and • the plain ugly Scottish Branch seminar 31/10/13 Page 178
  179. 179. • All sorts of clients • • • • • • • domestic commercial publicly funded knowledgeable know all's interested amateurs un-knowing professionals © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 179
  180. 180. • All sorts of clients • • • • • • • domestic commercial publicly funded knowledgeable know all's interested amateurs un-knowing professionals © Jonathan Hazell • All sorts of ways of securing a good service • • • • • employ a good contractor employ a good specification employ a good site manager set up a beauty parade develop trust through the supply chain Scottish Branch seminar 31/10/13 Page 180
  181. 181. • All sorts of clients • • • • • • • domestic commercial publicly funded knowledgeable know all's interested amateurs un-knowing professionals • All sorts of ways of securing a good service • • • • • employ a good contractor employ a good specification employ a good site manager set up a beauty parade develop trust through the supply chain • Limited opportunities in the public realm to explore all of these © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 181
  182. 182. Some examples, good and bad • The Client is seeking arboricultural companies to provide arboricultural survey services to locate and identify trees that are interfering with the overhead electricity network along specified circuits at all voltages that have been prioritised across the entire east and west service areas. Suitable companies will provide competent and qualified surveyors to: 1. Locate and identify trees along identified and prioritised circuits; 2. Identify and specify the tree cutting work required to each tree; 3. For each area of survey to prepare a Bill of Quantities, (including location maps) for the tree cutting contractors to follow and execute; © E.ON The Client, 2008 © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 182
  183. 183. 4. To make contact with landowners and grantors and obtain their consent for the tree work required; 5. To audit the work for quality and adherence to BS3998 and ENA TS43-8 post cutting and to sign off the work as complete; 6. To liaise with tree cutting contractors and their cutting crews in their area of survey; 7. To obtain the sign off of the landowners and grantors that the work has been completed satisfactorily and the land left clean and tidy of the contractors work; © E.ON The Client, 2008 © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 183
  184. 184. 8. To maintain accurate records for The Client of (i) all surveys completed; (ii) all written consents and completions; (iii) all completed cutting works; and (iv) all audit records; 9. To make the records available to The Client on a regular basis for entry onto the company’s SAP database; 10. To liaise with The Client’s Tree & Vegetation Planning & Policy Manager and with Infrastructure Services’ Tree Contract Manager, Tree Programme Manager, Tree Policy Manager, Tree Contract Delivery Managers & Project Managers © E.ON The Client, 2008 © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 184
  185. 185. © English Partnerships, 2008Connaught Barracks, Dover © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 185
  186. 186. • What is meant by “A phase One tree survey” or “root protection zones” © English Partnerships, 2008Connaught Barracks, Dover © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 186
  187. 187. • What is meant by “A phase One tree survey” or “root protection zones” • Why should you need to “map existing tree locations” © English Partnerships, 2008Connaught Barracks, Dover © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 187
  188. 188. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 188
  189. 189. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 189
  190. 190. www.with Paul in the room I’d rather not reveal the source of this woeful material.jrh.co.uk © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 190
  191. 191. ELEMENT STAGE STAGE % PRICE Quality – Method Statement Stage 1 Stage 2 60% 40% CUMULATIVE TOTAL Percentage out of 100% 60% 40% Quality - Interview Quality – Final Moderation Stage 4 Stage 5 Not scored Not scored TOTAL Not scored Not scored 100% Produced by NHMF – NHF TREEWORKS - Ver 6 – Invitation to Tender Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 191
  192. 192. ELEMENT STAGE STAGE % PRICE Quality – Method Statement Stage 1 Stage 2 60% 40% CUMULATIVE TOTAL Percentage out of 100% 60% 40% Quality - Interview Quality – Final Moderation Stage 4 Stage 5 Not scored Not scored TOTAL Not scored Not scored 100% • I find this sort of thing weak: why don’t clients be open and tell the contractor what they expect? Produced by NHMF – NHF TREEWORKS - Ver 6 – Invitation to Tender Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 192
  193. 193. ELEMENT STAGE STAGE % PRICE Quality – Method Statement Stage 1 Stage 2 60% 40% CUMULATIVE TOTAL Percentage out of 100% 60% 40% Quality - Interview Quality – Final Moderation Stage 4 Stage 5 Not scored Not scored TOTAL Not scored Not scored 100% • I find this sort of thing weak: why don’t clients be open and tell the contractor what they expect? • The process gets progressively worse for the contractor Produced by NHMF – NHF TREEWORKS - Ver 6 – Invitation to Tender Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 193
  194. 194. Bidder’s are advised that the Stage 2 quality score will be weighted as follows: Section of Method Statement Customer Care Management of work and management/supervisory structures IT systems Continuous Improvement © Jonathan Hazell Percentage out of 100% 5% 25% 5% 5% Scottish Branch seminar 31/10/13 Page 194
  195. 195. • Stage 3 At the completion of stages 1 and 2 an overall assessment will be undertaken © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 195
  196. 196. • Stage 4 A further assessment of quality and performance by means of technical interviews. This is designed to examine in more detail the issues covered by the Bidder’s submitted Method Statement and the impact in terms of the successful day to day operation and management of the Contract and development of partnering to ensure the provision of a high quality service. The overall evaluation on quality and price will be adjusted to take into account the outcomes of the interview. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 196
  197. 197. • Stage 5 Final moderation stage, which may involve a further round of technical interviews, case studies, taking up further references and site visits. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 197
  198. 198. • Stage 5 Final moderation stage, which may involve a further round of technical interviews, case studies, taking up further references and site visits. • Expensive, © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 198
  199. 199. • Stage 5 Final moderation stage, which may involve a further round of technical interviews, case studies, taking up further references and site visits. • Expensive, time wasting, © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 199
  200. 200. • Stage 5 Final moderation stage, which may involve a further round of technical interviews, case studies, taking up further references and site visits. • Expensive, time wasting, tosh © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 200
  201. 201. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 201
  202. 202. • Beauty parade http://2.bp.blogspot.com/-rL5ka9a_fzw/T0gK_7-A63I/AAAAAAAArl0/3CaPncLf4aU/s1600/westminster-dog-show-photo.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 202
  203. 203. • Beauty parade • Output specification http://2.bp.blogspot.com/-rL5ka9a_fzw/T0gK_7-A63I/AAAAAAAArl0/3CaPncLf4aU/s1600/westminster-dog-show-photo.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 203
  204. 204. • Beauty parade • Output specification • Fixed price http://2.bp.blogspot.com/-rL5ka9a_fzw/T0gK_7-A63I/AAAAAAAArl0/3CaPncLf4aU/s1600/westminster-dog-show-photo.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 204
  205. 205. • Beauty parade • Output specification • Fixed price • “We’ll spend ££££ in year 1, ££££ in years 2 and 3” http://2.bp.blogspot.com/-rL5ka9a_fzw/T0gK_7-A63I/AAAAAAAArl0/3CaPncLf4aU/s1600/westminster-dog-show-photo.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 205
  206. 206. http://students.mq.edu.au/custom/files/media/students_lecture_theatre_holimage.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 206
  207. 207. © Jonathan Hazell http://www.atomic-album.com/showPic.php/204570/416242_211834805595474_119575494821406_336063_809484042_o.jpg Page 207 Scottish Branch seminar 31/10/13
  208. 208. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 208
  209. 209. Deliver • From my experience . . . © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 209
  210. 210. • From my experience . . . • this can be fraught © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 210
  211. 211. • From my experience . . . • this can be fraught • control is vital © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 211
  212. 212. • From my experience . . . • this can be fraught • control is vital • a timetable is important © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 212
  213. 213. • From my experience . . . • • • • © Jonathan Hazell this can be fraught control is vital a timetable is important flexibility can be a strength Scottish Branch seminar 31/10/13 Page 213
  214. 214. • From my experience . . . • • • • this can be fraught control is vital a timetable is important flexibility can be a strength • Make sure you have gathered all the information you need © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 214
  215. 215. • From my experience . . . • • • • this can be fraught control is vital a timetable is important flexibility can be a strength • Make sure you have gathered all the information you need, but no more © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 215
  216. 216. • From my experience . . . • • • • this can be fraught control is vital a timetable is important flexibility can be a strength • Make sure you have gathered all the information you need, but no more • Deliver the agreed output “client-ready” © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 216
  217. 217. You may know what you want . . . • Did you persuade the planners? http://www.eims.com.au/Images/PLANNING%20OFFICER.gif © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 217
  218. 218. • Did you persuade the planners? • The designers and cost consultants? http://www.artifolk.co.uk/images/products/12783x300.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 218
  219. 219. • Did you persuade the planners? • The designers and cost consultants? • The clerk of works? http://technotab.com/wp-content/uploads/2012/04/design-tools.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 219
  220. 220. • Did you persuade the planners? • The designers and cost consultants? • The clerk of works? • The digger driver? http://technotab.com/wp-content/uploads/2012/04/design-tools.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 220
  221. 221. • Did you persuade the planners? • The designers and cost consultants? • The clerk of works? • The digger driver? • The ground worker? http://th00.deviantart.net/fs71/PRE/i/2011/030/1/9/bottle__russian_vodka_by_special_k_001-d38eg90.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 221
  222. 222. • Did you persuade the planners? • The designers and cost consultants? • The clerk of works? • The digger driver? • The ground worker? • The owner/site manager? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 222
  223. 223. • Did you persuade the planners? • The designers and cost consultants? • The clerk of works? • The digger driver? • The ground worker? • The owner/site manager? • Your client? http://images3.wikia.nocookie.net/__cb20120506011827/disney/images/d/d5/TheMuppetsGroupshot2011.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 223
  224. 224. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 224
  225. 225. Have you delivered? http://www.musicroom.com/blog/wp-content/uploads/jimi-hendrix2.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 225
  226. 226. What was the brief? • What are your client’s expectations? http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 226
  227. 227. • What are your client’s expectations? • Have you answered the question that you framed? http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 227
  228. 228. • What are your client’s expectations? • Have you answered the question that you framed? • Have you got the data you need? http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 228
  229. 229. • What are your client’s expectations? • Have you answered the question that you framed? • Have you got the data you need? • Have you done your research? http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 229
  230. 230. • What are your client’s expectations? • Have you answered the question that you framed? • Have you got the data you need? • Have you done your research? • Do you have the references you need? http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 230
  231. 231. • What are your client’s expectations? • Have you answered the question that you framed? • Have you got the data you need? • Have you done your research? • Do you have the references you need? • Are you comfortable with your output? http://www.abc.net.au/news/linkableblob/3662168/data/students-sitting-an-exam-data.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 231
  232. 232. Remember your audience 1. Never use a metaphor, simile, or other figure of speech which you are used to seeing in print. http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 http://www.orwell.ru/library/essays/politics/english/e_polit Page 232
  233. 233. 2. Never use a long word where a short one will do. http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell http://www.orwell.ru/library/essays/politics/english/e_polit Page 233
  234. 234. 3. If it is possible to cut a word out, always cut it out. http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell http://www.orwell.ru/library/essays/politics/english/e_polit Page 234
  235. 235. 4. Never use the passive where you can use the active. http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell http://www.orwell.ru/library/essays/politics/english/e_polit Page 235
  236. 236. 5. Never use a foreign phrase, a scientific word, or a jargon word if you can think of an everyday English equivalent. http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell http://www.orwell.ru/library/essays/politics/english/e_polit Page 236
  237. 237. 6. Break any of these rules sooner than say anything outright barbarous. http://whyevolutionistrue.files.wordpress.com/2010/07/george-orwell.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell http://www.orwell.ru/library/essays/politics/english/e_polit Page 237
  238. 238. Have you delivered? • Should it ever come to a dispute can you convince all parties, including yourself, that you have delivered against your brief? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 238
  239. 239. The logic test . . .it may harm your defence if you do not mention when questioned something which you later rely on . . . http://c252289.r89.cf3.rackcdn.com/267375.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 239
  240. 240. . . .it may harm your defence if you do not mention when questioned something which you later rely on . . . • Can a continuous thread be seen throughout your work? http://c252289.r89.cf3.rackcdn.com/267375.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 240
  241. 241. . . .it may harm your defence if you do not mention when questioned something which you later rely on . . . • Can a continuous thread be seen throughout your work? • Do your conclusions flow? http://c252289.r89.cf3.rackcdn.com/267375.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 241
  242. 242. . . .it may harm your defence if you do not mention when questioned something which you later rely on . . . • Can a continuous thread be seen throughout your work? • Do your conclusions flow? • Do your recommendations make sense? http://c252289.r89.cf3.rackcdn.com/267375.jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 242
  243. 243. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 243
  244. 244. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 244
  245. 245. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 245
  246. 246. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 246
  247. 247. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 247
  248. 248. https://fbcdn-sphotos-a-a.akamaihd.net/hphotos-ak-frc3/p480x480/1069326_10152564065365260_999310075_n.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 248
  249. 249. http://upload.wikimedia.org/wikipedia/commons/6/6d/Navy_binoculars.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 249
  250. 250. “. . . when there is in prospect a good that is certain and an evil that is uncertain, it is wrong not to do the good for fear of the evil.” Somerset Maugham, W. (1946) Then and now. London: Vintage 09 928686 6, p. 100 http://upload.wikimedia.org/wikipedia/commons/3/3e/Niccolo_Machiavelli_uffizi.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 250
  251. 251. http://i223.photobucket.com/albums/dd188/bulkers/T2-Part%202/WagonMound.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 251
  252. 252. Client ready data © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 252
  253. 253. Client ready data © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 253
  254. 254. Client ready data © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 254
  255. 255. http://www.theindietribe.com/wp-content/uploads/2013/03/146909.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 255
  256. 256. http://i.telegraph.co.uk/multimedia/archive/01365/alan_sugar_1365027c.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 256
  257. 257. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 257
  258. 258. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 258
  259. 259. Finally . . . • By invoicing you confirm that you have completed your commission and you are fully satisfied that the work meets the brief. http://i.dailymail.co.uk/i/pix/2008/11/28/article-1090136-02A18192000005DC-531_468x383.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 259
  260. 260. • By invoicing you confirm that you have completed your commission and you are fully satisfied that the work meets the brief. • BUT – queries you receive after the issue of your invoice will require you to answer them, these may not be variations. http://i.dailymail.co.uk/i/pix/2008/11/28/article-1090136-02A18192000005DC-531_468x383.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 260
  261. 261. • By invoicing you confirm that you have completed your commission and you are fully satisfied that the work meets the brief. • BUT – queries you receive after the issue of your invoice will require you to answer them, these may not be variations. • It is not unreasonable to expect you to do everything in your power to resolve any questions raised, which may mean a return site visit at your expense. http://i.dailymail.co.uk/i/pix/2008/11/28/article-1090136-02A18192000005DC-531_468x383.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 261
  262. 262. ‘coz it says so . . . “4. Limit of consultant’s liability 1. If any part of the consultancy services are performed negligently or in breach of the provisions of this agreement then at the request of the client (if the request is made within six months of the date of completion of the consultancy services) the consultant will re-perform the relevant part of the consultancy services subject to clauses 4.2 and 4.3 below. http://www.trees.org.uk © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 262
  263. 263. 4. Limit of consultant’s liability 2. Except in the case of death or personal injury caused by the consultant's negligence the consultant's liability under or in connection with this agreement whether arising in contract tort breach of statutory duty or otherwise shall not exceed the greater of the consultant charges or the amount recoverable under the consultant's professional indemnity policy (if applicable). http://www.trees.org.uk © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 263
  264. 264. 4. Limit of consultant’s liability 3. The consultant shall not be liable for any loss or damage or expenses of any nature incurred or suffered by the client of an indirect or consequential nature including without limitation any economic loss, loss of profits turnover, business or goodwill.” http://www.trees.org.uk © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 264
  265. 265. Always edit © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 265
  266. 266. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 266
  267. 267. Wrapping up http://www.gutsglamgrace.com/wp-content/uploads/2009/12/christmas-present.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 267
  268. 268. • Your take home messages include © Jonathan Hazell 1. Look after your world Scottish Branch seminar 31/10/13 Page 268
  269. 269. • Your take home messages include © Jonathan Hazell 1. Look after your world 2. Look after our world Scottish Branch seminar 31/10/13 Page 269
  270. 270. • Your take home messages include © Jonathan Hazell 1. Look after your world 2. Look after our world 3. You can’t always get what you want Scottish Branch seminar 31/10/13 Page 270
  271. 271. • Your take home messages include © Jonathan Hazell 1. Look after your world 2. Look after our world 3. You can’t always get what you want 4. Define, design, deliver Scottish Branch seminar 31/10/13 Page 271
  272. 272. • Your take home messages include © Jonathan Hazell 1. Look after your world 2. Look after our world 3. You can’t always get what you want 4. Define, design, deliver 5. Take your time to get the offer right Scottish Branch seminar 31/10/13 Page 272
  273. 273. • Your take home messages include © Jonathan Hazell 1. Look after your world 2. Look after our world 3. You can’t always get what you want 4. Define, design, deliver 5. Take your time to get the offer right 6. Start at the beginning Scottish Branch seminar 31/10/13 Page 273
  274. 274. 7. Define © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 274
  275. 275. 7. Define 8. Edit carefully © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 275
  276. 276. 7. Define 8. Edit carefully 9. Design © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 276
  277. 277. 7. Define 8. Edit carefully 9. Design 10. Edit carefully © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 277
  278. 278. 7. Define 8. Edit carefully 9. Design 10. Edit carefully 11. Deliver client ready data © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 278
  279. 279. 7. Define 8. Edit carefully 9. Design 10. Edit carefully 11. Deliver client ready data 12. Have you met your client’s expectations? © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 279
  280. 280. © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 280
  281. 281. If it all goes pear shaped . . . http://3.bp.blogspot.com/_bHwExYECqfY/TAeAY6lOBfI/AAAAAAAAANE/-zAWooT01DM/s1600/A0180v18_0027023.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 281
  282. 282. • get the good guys on side as soon as possible http://www.ftb.eu.com/_images/charles-mynors(33).jpg © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 282
  283. 283. • get the good guys on side as soon as possible © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 283
  284. 284. Otherwise . . . http://static.guim.co.uk/sys-images/Guardian/Pix/pictures/2013/7/15/1373895233092/Sir-John-Thomas-010.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 284
  285. 285. . . . see you in court http://alisonbattisby.files.wordpress.com/2008/11/london-scene-094.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 285
  286. 286. . . . or maybe the Supreme Court? http://www.supremecourt.gov.uk/images/welcome-from-lord-neuberger.jpg Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 286
  287. 287. http://openbuildings.com/buildings/middlesex-guildhall-profile-7116 Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 287
  288. 288. So, please take note! © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 288
  289. 289. Some examples • I’ve put a model proposal for consultancy services on http://jhazell.com/?page_id=200, or • I’ve also put an example of tender documents for tree work services there, but you’ll need to refer to both GN8 and BS3998 to understand it © Jonathan Hazell Scottish Branch seminar 31/10/13 Page 289
  290. 290. Download this presentation from email jonathan@jhazell.com for the link http://digitaltutorials.jrn.columbia.edu/wp-content/uploads/2011/07/Dropbox_Logo1.png Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 290
  291. 291. View this presentation again www.slideshare.net/HazellTowers/2013-10-31 http://www.slideshare.net/images/logo/press-logos/slideshare_550x150.png Scottish Branch seminar 31/10/13 © Jonathan Hazell Page 291

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