Designing for Growth, Academy Xi

Designing for Growth
Optimising UI / UX for conversions and leads
Hayden Bleasel
Head of Product at Spaceship
meetup.com/Sydney-Designers-Meetup/
Good designers focus less on UI / UX
and more on consumer psychology
1. Landing Pages
2. Signup Forms
3. Capturing Leads
4. Pricing Pages
5. Call to Action
6. Navigation
7. Push Notifications
Landing Pages
• InstaPages, Webflow, etc.
• https://land-book.com/
• Checklist (CONVERTS):
• Call to Actions
• Offer
• Narrow Focus
• Vital Attributes
• Effective Headline
• Responsive
• Tailored
• Social Proof
Signup Forms
• Which one converts better?
• Less is more — remove friction
• Optional is really required
• Generate leads, not customers
• Emails — what can you remember?
• Convey your value proposition
• What happens next?
• Obviously… make it beautiful
Capturing Leads
• Multi-step over single-step
• Simplify each component
• Sunk cost fallacy
• Investment psychology
• Progressive updates
• Conditional logic
• Exclusivity? Scarcity?
• Follow up through email
• Smart defaults
• Use the DOM wisely
Pricing Pages
• https://dribbble.com/search
• https://uigarage.net/
• http://www.pricingpages.xyz/
• Price anchoring, scarcity
• Focus on benefits
• Order from cheap -> expensive
• Add recommended plan
• “The Obvious Choice”
• FAQ, Live Chat as “benefits”
Call to Action
• Primarily above the fold
• Halfway down
• Sticky (on the navbar)
• Just above the footer
• Powerful and descriptive
• Complimentary subheading
• Benefit statements
• AIDA
• Complexity vs. Placement
Navigation
• Easy navigation to action pages
• Mega dropdown menus
• Indentation for hierarchy
• Multiple font-sizes
• Optimise order of items
• Highly standardised style
• Be concise on higher levels
• No more than one dropdown
Bonus: Push Notifications
• Previously reserved for mobile
• Incredible method of engagement
• Follow up leads, encourage reuse
• Native notifications
• OneSignal, Roost, PushCrew
1 of 11

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Designing for Growth, Academy Xi

  • 1. Designing for Growth Optimising UI / UX for conversions and leads
  • 2. Hayden Bleasel Head of Product at Spaceship meetup.com/Sydney-Designers-Meetup/
  • 3. Good designers focus less on UI / UX and more on consumer psychology
  • 4. 1. Landing Pages 2. Signup Forms 3. Capturing Leads 4. Pricing Pages 5. Call to Action 6. Navigation 7. Push Notifications
  • 5. Landing Pages • InstaPages, Webflow, etc. • https://land-book.com/ • Checklist (CONVERTS): • Call to Actions • Offer • Narrow Focus • Vital Attributes • Effective Headline • Responsive • Tailored • Social Proof
  • 6. Signup Forms • Which one converts better? • Less is more — remove friction • Optional is really required • Generate leads, not customers • Emails — what can you remember? • Convey your value proposition • What happens next? • Obviously… make it beautiful
  • 7. Capturing Leads • Multi-step over single-step • Simplify each component • Sunk cost fallacy • Investment psychology • Progressive updates • Conditional logic • Exclusivity? Scarcity? • Follow up through email • Smart defaults • Use the DOM wisely
  • 8. Pricing Pages • https://dribbble.com/search • https://uigarage.net/ • http://www.pricingpages.xyz/ • Price anchoring, scarcity • Focus on benefits • Order from cheap -> expensive • Add recommended plan • “The Obvious Choice” • FAQ, Live Chat as “benefits”
  • 9. Call to Action • Primarily above the fold • Halfway down • Sticky (on the navbar) • Just above the footer • Powerful and descriptive • Complimentary subheading • Benefit statements • AIDA • Complexity vs. Placement
  • 10. Navigation • Easy navigation to action pages • Mega dropdown menus • Indentation for hierarchy • Multiple font-sizes • Optimise order of items • Highly standardised style • Be concise on higher levels • No more than one dropdown
  • 11. Bonus: Push Notifications • Previously reserved for mobile • Incredible method of engagement • Follow up leads, encourage reuse • Native notifications • OneSignal, Roost, PushCrew