Hotels Information

International Hotels : Domestic Hotels
Name : Harsh Soni
Course : AHTM
Batch : R2

Acknowledgement
I Sincerely thanks to frankfinn institute of airhostess
training for giving me such a great opportunity. I also
extend my hearty thanks to Mr. Manjog Nair for his
Constant support and guidance that has encouraged me
to complete this assignment. Last but not the least I
thank God Almighty for His love and care.

The original owners were entrepreneurs,
Hyatt von Dehn and Jack D.Crouch. Von
Dehn was eager to get out of the hotel
business after a few years, so he sold his
share in the hotel to Jay Pritzker. Jay's
younger brother Donald Pritzker, under Jack
Crouch's mentorship and along with his
brother Jay, took over day-to-day operations
of the company and acquired motels and
History of Hyatt

Accommodation
•547 rooms including 38 suites with three themed Presidential Suites
ranging from 40 square meters (431 square feet) to 166 square meters
(1787 square feet)
• 147 fully serviced apartments in flexible configurations of one,
two and three bedrooms
• 40-inch LCD television with cable channels
• A functional workstation with high-speed broadband Internet
and wireless access
• Dual-line telephone with IDD, conference call and voice
messaging system
• Tea / coffee making facilities and mini-bar
• Spacious bathroom with separate bath and shower
• Personal safe large enough to accommodate a laptop
• Guestrooms for the physically challenged
• Grand Club™

Restaurant bar& lounge
• China House—authentic Sichuan cuisine and a multilevel
lounge
• Fifty Five East—offers myriad choices that include a true taste
of Thai, Sushi, and Lebanese, Indian and Western delicacies,
all prepared a la minute
• Celini—truly Italian home-style cuisine
• Soma—authentic regional and tandoor grilled cuisine
• Lobby Lounge—contemporary, stylish and informal lounge
with a warm, clubby atmosphere that is perfect for an informal
lunch, office sundowners and cocktails
• The Bar—a great place to unwind that serves vintage wines,
whiskies and single malts
• Gourmet Store—one stop-shopping for any meal period of the
day

Recreational facilities
• Club Oasis: Club Oasis Fitness Centre and Spa is a spacious
facility
dedicated to fitness, relaxation and recreation that offers a wide
range of treatments, steam rooms, whirlpool and outdoor pools.
Outdoor recreation includes tennis, volleyball, basketball and a
paved jogging track
• Christiaan Georgio—an ultra chic salon offering hair styling
and beauty treatments in a sleek and stylish ambience
• The Grand Hyatt Plaza—a multi-level plaza offering high profile
international and domestic brands

Services & facilities
• 24-hour in-room dining, laundry and dry-cleaning services
• High-speed broadband Internet and wireless access
• Hyatt Worldwide Reservation Centre
• Group check-in can be arranged in the lower lobby
• Travel desk
• Babysitting service
• Foreign exchange facilities
• Parking for 700 cars with valet parking service
• Doctor on call
Points Of Interest
• Gateway of India
• Prince of Wales Museum
• Film City
• Haji Ali Shrine
• Elephanta Caves

Transportation
•With easy access to taxi services, the international airport is just
nine kilometers from the hotel while the domestic airport is a ten-
minute journey by car.
Location
• Grand Hyatt Mumbai is a city landmark, set on ten acres of
prime land in the centre of Mumbai (Bombay), just ten minutes
from the domestic airport and 20 minutes from the international
airport.The hotel is within five minutesof Bandra-Kurla,
Mumbai’s emerging business district, and
close to The American School and
Dhirubhai Ambani International
School, two of the city’s best-known
international schools.

Floor-to-ceiling windows offer garden or city views in a luxurious 78-sq.-metre suite
with a king bedroom, spacious living area, marble bath with separate tub and shower,
self-contained work desk with complimentary high-speed Internet access and
chocolates upon arrival. Lavish Grand Club amenities including complimentary
boardroom usage, airport transfers and a private lounge offering Continental
breakfast, refreshments, cocktails and canapés.
Grand Executive Suite king
Amenities•Separate Living Area
•Bottle of Wine
•Self contained work desk
•Robes
•Marble bath
•Hair Dryer
•24-hour room service
•Minibar
•Tea/coffee making facilities
•40 inch LCD TV
•Cable/satellite TV channels
•Video on demand
•Dual line phones
•Speaker
•Phone
•High-speed Internet Access
•Dataport
•Individual air conditioning control
•24-hour concierge
•Technology concierge
•Safe large enough to store and
charge laptop computer
•Morning newspaper
•Crib upon request
•Mineral water
•Phone in bathroom
•Slippers, Guest toiletries
•Fruit
•Complimentary chocolate box
•Voicemail

•Enjoy floor-to-ceiling windows with courtyard or city views, plus modern decor with
light Sycamore wood paneling and golden Jaisalmer stone. Spacious 40-sq.-metre
interiors include a king bed, marble bath with separate tub and shower and
oversized work desk with high-speed Internet access. Balcony available in some
rooms
Grand king
Amenities•Oversized work
•Robes
•Marble bath
•Hair Dryer
•Minibar
•40 inch LCD TV
•Video on demand
•Dual line phones
•Speaker
•Phone
•Voicemail
•Dataport
•Mineral water
•Fruit

VIP accommodations of 40-sq.-metre include modern decor with Sycamore paneling
and Jaisalmer stone, complementing a queen bed, marble bath and work desk with
complimentary high-speed Internet access and chocolates upon arrival. Lavish Grand
Club amenities including complimentary boardroom usage, airport transfers and a
private lounge offering Continental breakfast, refreshments, cocktails and canapés.
Club king
Amenities
•Oversized work
•Robes
•Marble bath
•Hair Dryer
•Minibar
•40 inch LCD TV
•Video on demand
•Dual line phones
•Speaker
•Phone
•Voicemail
•Dataport
•Mineral water
•Fruit

Sophistically designed featuring floor to ceiling windows offering a garden or a city
view, this suite is a spacious 52 to 61 sq-meters guest room with self contained work
desk with complimentary high speed Internet access, and marble bath with separate
shower area. Lavish Grand Club amenities including complimentary boardroom usage,
airport transfers and a private lounge offering Continental breakfast, refreshments,
cocktails and canapés.
Grand Suite king
Amenities•Self contained work desk
•Robes
•Marble bath
•Hair Dryer
•Minibar
•40 inch LCD TV
•Video on demand
•Dual line phones
•Speaker
•Phone
•Voicemail
•Dataport
•Mineral water
•Fruit

•Elegant 86-sq.-metre suite with stunning views of the majestic 40 foot waterfall
features modern Sycamore paneling and Jaisalmer stone, complementing a separate
king bedroom, spacious living areas, marble bath with tub and shower, self-contained
work desk with complimentary high-speed Internet access and chocolates upon
arrival. Lavish Grand Club amenities including complimentary boardroom usage,
airport transfers and a private lounge offering Continental breakfast, refreshments,
cocktails and canapés.
Diplomatic Suite
Amenities•Self contained work desk
•Robes
•Marble bath
•Hair Dryer
•Minibar
•40 inch LCD TV
•Video on demand
•Dual line phones
•Speaker
•Phone
•Voicemail
•Dataport
•Mineral water
•Fruit

Sycamore wood paneling and beautiful garden views complement a luxurious 166-sq.-
metre suite with furnished balcony, luxurious bedroom, separate living area, work
desk with complimentary high-speed Internet access, kitchenette and marble bath
with jetted spa tub, shower and steam room. Enjoy exclusive extras including personal
butler and technology concierge, wine and chocolate upon arrival, private bar,
limousine airport transfers and access to the private Grand Club lounge with full
amenities
Presidential Suite
Amenities•Balcony
•Patio
•Kitchenette
•Separate sitting area
•Self contained work desk
•Robes
•Marble bath
•Hair Dryer
•Minibar
•Additional window in bedroom (suites)
•coffee making facilities
•Plasma TV
•Dataport
•Individual air conditioning
control
•Mineral water
•Fruit Baskets , Choclates , Wine
•Cable/satellite TV
channels
•DVD Player
•Dual line phones
•Speaker
•Phone
•Voicemail
•Printer/Copier

Room Service is the ultimate in convenience, whether it is for a quick start for early risers, a
romantic dinner for two or a hospitable gathering. From snacks, take-away boxes, full course
meals that come straight from our specially kitchens to carefully thought through children’s
menus, the option of room Service is to be explored and enjoyed. Call us for all the pampering
touches.

Designed to exude the warmth of a typical Chinese home, China House, the best Chinese
restaurant in Mumbai offers casual dining with a modern approach.
China House offers delectable signature dishes such as Beggar’s Chicken, hand-pulled Dan Dan
noodles, Peking Duck, Black pepper king crab, Steamed crystal pawn dumplings; that are
complemented by an exhaustive list of delectable wines and a host of mouth-watering desserts
to cleanse the palate. The China House restaurant design integrates interactive glass show
kitchens into a multiple-seating layout with table booths and lounge.

Celini Mumbai, the truly Italian restaurant in Mumbai, with home-style cooking embraces
traditional Italian recipes and presents them with a modern approach. Exuding an understated
elegance, the interiors of Celini Mumbai are contemporary and simple. The Mumbai restaurant
showcases a wood-fired pizza oven, rotisserie and charcoal grill – all built into its show kitchen
designed by Molteni of France, where the sights and smells of Chef Alessandro Persico’s Italian
cooking invades all the senses. The restaurant has an exhaustive list of delectable wine and
multiple seating options like table booths and lounge.

Grand Hyatt Mumbai Hotel’s Indian Soma restaurant offers authentic specialties from North
India and the North-West frontier cuisine. The food at the best Indian restaurant in Mumbai is
simple, with a selection of tandoor-grilled meats, seafood and vegetables, each prepared live
to perfection. The tandoor show kitchen at Soma is the restaurant’s central feature, allowing
diners to see skilled chefs preparing the meal right before their eyes. The colorful and eclectic
art at Soma restaurant in Mumbai reflects the moon in its serene traditional moods, providing
the ideal ambience for savoring authentic and traditional Indian cuisine. The restaurant has
an exhaustive wine list and unique desserts

Fifty Five East is a casual dining restaurant in Mumbai featuring interactive kitchens, offering
Thai, sushi, Lebanese mezze, Western and Indian specialities prepared à la minute. The design of
the Fifty Five East Mumbai restaurant draws inspiration from the natural phenomena of sunlight
passing through leaves and branches in a forest, and the result is a textured look with uneven
shadows in harmony with each other. The atmosphere is relaxing and kid-friendly with multiple
seating options such as table booths and lounge. Fifty Five East restaurant is also known for its
exhaustive wine list and is popular with Sunday brunch-goers.
Fifty Five East

The stylish contemporary Lobby Lounge is located in the best business hotel in Mumbai and is
an ideal place for business meetings, networking and informal lunches. The all day dining menu
at Lobby Lounge includes an eclectic mix of Indian and international specialities, afternoon high
tea as well as a selection of canapés. One of the highlights of the beverage menu is the
premium selection of Eau de Vie and the Indian single estate teas.

The Bar in the best 5 star hotel in Mumbai is centrally located on the Lobby level, adjacent to all
the restaurants, making it an ideal place to sit back and unwind with pre- and post-dinner
drinks. The Bar in Mumbai is one of the few bars that also serves an all-day dining menu
featuring Indian and international cuisine. Enjoy a great meal and select from a range of vintage
wines by the glass, fine whiskeys and single malts. The Bar Mumbai is a great place to unwind
after a long day with friends and business associates.

History of Taj Resorts And Places
Introduction and Overview
The Company was incorporated in 1902 and it opened its first hotel,
The Taj Mahal Palace & Tower, Mumbai, in 1903. The Company
then undertook major expansion of The Taj Mahal Palace & Tower,
Mumbai by constructing an adjacent tower block and increasing the
number of rooms from 225 to 565 rooms. With the completion of its
initial public offering in the early 1970s, the Company began a long
term programme of geographic expansion and development of new
tourist destinations in India which led to its emergence as a leading
hotel chain in India. From the 1970s to the present day, the Taj Group
has played an important role in launching several of India's key
tourist destinations, working in close association with the Indian
Government. The Taj Group has a philosophy of service excellence
which entails providing consistently high levels of personalized
service and innovative means of improving service quality.

Type Public company
Traded as BSE: 500850,NSE: INDHOTEL
Industry Hospitality and Tourism
Founded 1903
Founder(s) Jamsetji Tata
Headquarters Mumbai, Maharashtra, India
Key people Raymond Bickson (MD & CEO)
Products Hotels, resorts, palaces,
Tajsafaris, TajAir and spa
Revenue 17436.1 million(US$270 million) (FY2011)
Operating income 4201.3 million (US$64 million)(FY2011)
Net income 1412.5 million (US$22 million)(FY2011)
Parent Tata Group
Website www.tajhotels.com

Overview : Taj lands End
Taj Lands End, Mumbai offers the best of both worlds -
breathtaking views of the sea and the energy of city life. The hotel is
located in the heart of the new Bandra, which buzzes with activity
day and night. An integral part of the Taj Luxury Hotels and a
member of The Leading Hotels of the World, Taj Lands End offers
some of the city's finest accommodation, dining experiences, and
comprehensive conferencing and banqueting facilities.
The hotel offers the ideal blend of business and leisure with easy
accessibility to the Bandra-Kurla, Andheri and Worli business
districts as well as the domestic and international airport. Taj Lands
End Mumbai is modern, but like all Taj hotels, reflects India's warm
and heartfelt traditions of hospitality.

Relax And Unwind
Taj Lands End, Mumbai is an 18-storey hotel with a dramatic
three-storey lobby. Each of the 460 guestrooms and 33 suites
offers a panoramic vista of the Arabian Sea, as well as the
illuminated cityscape across the bay which stunningly united
by the Bandra - Worli Sea Link, so an enjoyable view is
assured.
The accommodations at Taj Lands End, Mumbai are both
beautiful and thoughtfully organized. Warm, elegant dÃ©cor
mixes woods and pastels to striking effect. Guests may choose
a special non-smoking floor and unaccompanied women
travellers are invited to stay on the ladies floor, attended to
exclusively by female butlers.
Accommodation

Deluxe Room Luxury Room
Spacious and warm, these
contemporary rooms have
all the regular Taj
hospitality gestures,
including a luxurious five-
fixture bathroom with a
separate shower cubicle
and a bathtub. Smoking
rooms are available on
request.
As the name suggests,
these are luxurious
rooms that come with
all the modern guest
amenities Taj is
famous for You can
choose a room that
overlooks the Arabian
Sea, the pool, or the
city.
Room Amenities
•Wireless Internet available
•DVD player on request
•Complimentary morning newspapers
•Surround sound system in Luxury
Room
•Dual line telephones with voicemail
and data capabilities
•Lighted make-up mirror, hair dryer
and scale
•Fax machine is on request.
•Incoming facsimile for a guest is
complimentary.
•Minibar
•Housekeeping services twice daily
•Luxury Bath Amenities
•Plush bathrobes
•Suit, skirt and padded hangers
•In-room safe
•24-hour in-room dining
•Turndown service
•Sewing kit
•Choice of smoking rooms
•Rollaway beds and cribs available on
request
•Desk

Located on the higher floors, and designed for today's business traveler, the Taj Club
Rooms are an excellent blend of luxury and comfort. Guest amenities and services
include complimentary airport pick-up, private check-in and check-out at the Club
desk, laptop-size, in-room personal safe, and round-the-clock, highly-personalised
butler service. As a Taj Club guest, you can also enjoy complimentary continental
breakfasts, complimentary tea/coffee throughout the day, and evening cocktails at
The Club Lounge. The Club also offers you an exclusive Meeting Room on the Club
Floor subject to availability.
Taj Club Rooms
Amenities•Highly personalised butler service
•Electronic safe in the room
•Flat screen TV with DVD player
•Surround sound system
•Desk
•Fax
•Minibar
•Exclusive use of the Taj Club Lounge
•Dual line telephones with voicemail and data capabilities
•Luxury bath amenities
•Plush bathrobes
and scale
•Complimentary morning
newspapers
•Turndown service
•Sewing kit
•Choice of smoking or non-smoking
rooms

Sea-facing suites with a panoramic view of the Arabian Sea, each of these suites has a
living room, a bedroom and some of these suites have Jacuzzi. Guests receive all the
benefits and services of the Taj Club Rooms .
Luxury Suites
Amenities•Highly personalised butler service
•Desk
•Fax
•Minibar
•Breath-taking views of Arabian Sea
•Separate bedroom and living room
•Plush bathrobes
and scale
newspapers
•Turndown service
•Sewing kit
rooms

Executive Suites
Sea-facing suites with a panoramic
view of the Arabian Sea, each of
these suites has a living room and
bedroom with an attached dressing
area. Guests receive all the benefits
and services of the Taj Club Rooms
•Highly personalised butler service
•Desk
•Fax
•Minibar
•Dual line telephones with voicemail and data
capabilities
•Plush bathrobes
•Lighted make-up mirror, hair dryer and scale
•Complimentary morning newspapers
•Turndown service
•Sewing kit
•Choice of smoking or non-smoking rooms
•Chocolates,Fresh Flowers,and a Fruit Basket.
•Separate bedroom and living room
Amenities

Presidential Suite Living Room

The Presidential Suite is ultra stylish from top to bottom. The Presidential Suite offers
a stylish living room, dining room, a master bedroom, an office, a kitchenette and a
bathroom with a Jacuzzi. Aesthetic artifacts, thoughtful lighting design and sleek
furniture are luxurious accoutrements. The Master Bedroom is especially well
furnished and when it's time for business, the study of the Presidential Suite functions
as an ideal office space.
Luxury Suites
Amenities
•Highly personalised butler service
•Desk
•Fax
•Minibar
•Separate bedroom, living room, dining room, office
and kitchenette
•Plush, contemporary furniture Frette Linens
•Complimentary bottle of wine
•Plush bathrobes
and scale
newspapers
•Turndown service
•Sewing kit
rooms
•Fax
•Bathroom with jacuzzi

Savour the new wave of contemporary Indian cuisine over a glass of wine. Blending aromatic
Indian spices with modern cooking techniques, Masala Bay produces flavours that add a new
dimension to the experience of dining. With a selection of traditional Indian favourites cooked in
minimal oil and with just the right blend of spices, the restaurant shows that light and flavourful
are not culinary opposites. The extensive cuisine spread features traditional Indian food with an
accent on seafood from coastal regions of India.

The split-level layout of this Chinese restaurant allows you to enjoy a view of the Arabian Sea
and the Portuguese Fort from anywhere in the room. The right-angled zigzag of the back wall
imitates a Chinese screen, as well as offers secluded bays for semi-private dining. Though you
can savour many a Chinese delicacy, Ming Yang is known for superlative Szechwan cuisine.

Vista is an all-day contemporary cafe that offers the perfect ambience for a quick breakfast,
business lunch or an intimate evening meal. It serves Western, Indian and Oriental cuisine, but
the highlight of Vista is the island kitchen and the sweeping ocean view.
Vista View

This spacious and relaxing lounge is often referred to as the heart of the Hotel. The lounge
features the world's finest single estate coffees and teas. Intimate ambience and attentive yet
discreet service is the perfect backdrop for cocktails and nightcaps. Live music includes
performances by a pianist and the jazz band from 4:30 p.m. to 11:30 p.m. on all days except
Mondays.
The menu includes sushi platters - vegetarian and non-vegetarian served in the authentic style
with the traditional accompaniments. 'Between the Breads' lets you make your own sandwich
with a variety of fillings, dressings and toppings.

Bibliography
1. Some Information Has Taken From Their Official
Website.
2. Some Information Has Taken From Wikipedia And
Google.
3. All the Pics Have Been Taken From Their Website.
Thank You…..

Hotels Information

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Viewers also liked

Viewers also liked (20)

Similar to Hotels Information

Similar to Hotels Information (20)

Recently uploaded

Recently uploaded (17)

Hotels Information