Standard Chartered Bank

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Standard Chartered Bank

  1. 1. presentation on six – weeks industrial training at standard chartered BANK<br />Presented By:<br />Harpreet Kaur<br />MBA 2A<br />
  2. 2. Chapter-I (Introduction)<br />Company Introduction<br />Founded --1853<br />Headquarters -- London<br />Key people -- John Peace (Chairman)<br />Industry -- Banking<br />Products -- Financial Services<br />Operating Profit -- $15184 m (2009)<br />Profit before taxation -- $5151 m (2009)<br />Employees -- 77326 (2009)<br />
  3. 3. Contd..<br />Branches - 1700 (world)<br /> - 90 (India)<br /> - 3 (Punjab)<br />Head quarters in India - Mumbai<br />CEO in India - Neeraj Swaroop<br />
  4. 4.
  5. 5. DIFFERENT PRODUCT AND SERVICES OF STANDARD CHARTERED BANK IN RETAIL BANKING<br />
  6. 6.
  7. 7. contd..<br />
  8. 8. NRI Accounts<br />
  9. 9. Other services<br />
  10. 10. Organisation chart of standard chartered<br />Chairman of Board<br />( John Peace )<br />Asia <br /> Jaspal Bindra<br />Risk Mgt<br />Rudy Markham<br />Wholesale Banking<br />Mike Rees<br />C FO <br />Richard Medding<br />Peopl<br />Property,<br />Assurance <br />Tim Miller<br />Secretary <br />Anniemarie Durbin)<br />Consumer Banking <br />Steve Bebertamini<br />H R<br /> Tracy Clark<br />
  11. 11. Organisation chart in case of branch<br />
  12. 12.
  13. 13.
  14. 14.
  15. 15. contd…<br />
  16. 16.
  17. 17. BANKING RATIOS<br />Return on Equity = Net Income<br /> Shareholder’s equity<br />Table 5.1 <br />
  18. 18. contd…<br />Return on Assets = Net Operating Income<br /> Total Assets<br /> <br />Table 5.2<br />
  19. 19. contd…<br />Shareholder’s equity to assets =<br />Shareholder’s equity<br /> Total Assets <br />Table 5.3<br />
  20. 20. contd…<br />Loans to Assets = Loans<br /> Total assets<br /> Table 5.5<br />
  21. 21. Trend analysis<br />EPS (Earning Per Share) = <br />Profit after interest and tax<br /> No. of equity shares <br />Fig 6.1<br />
  22. 22. contd…<br />Trend of Net Profit:<br />Fig 6.2<br />
  23. 23. contd…<br />Trend in Interest Earned<br />Fig 6.3<br />
  24. 24. Contd…<br />Trend in Interest Expended<br />Fig 6.4<br />
  25. 25. Introduction of Project<br />
  26. 26. Project Title<br />
  27. 27. Retail Banking<br />
  28. 28. Objectives of Study<br />
  29. 29. Research Methodology<br />
  30. 30.
  31. 31.
  32. 32.
  33. 33. Data Analysis And Interpretation<br />
  34. 34. Dealings with Banks <br />Table no-4.3<br />N1=50<br />N2=50<br />*Figure in the parenthesis indicates percentage <br />
  35. 35. No. of years of association with banks<br />Table no-4.4<br />*Figure in the parenthesis indicates percentage <br />N1=50<br />N2=50<br />
  36. 36. Services availed by customers<br />Table no-4.5<br />*Multiple responses <br />N1=50<br />N2=50<br />
  37. 37. Degree of awareness among customers regarding services<br />Table no-4.6<br />N1=50<br />N2=50<br />
  38. 38. Type of account in the bank<br />Table no-4.7<br />N1=43 <br />*Figure in the parenthesis indicates percentage<br />N2=39 <br />
  39. 39. Usage of ATM by customers<br />Table no-4.8<br />*Figure in the parenthesis indicates percentage <br />N1=50<br />N2=50<br />
  40. 40. Problems faced by customers while using ATM<br />Table no-4.9<br />N1=28<br />N2=29<br />*Figure in the parenthesis indicates percentage <br />
  41. 41. Type of Credit Cards used<br />Table no-4.10<br />*Figure in the parenthesis indicates percentage <br />N1=17<br />N2=20<br />
  42. 42. Mode of payment of credit card bills<br />Table no-4.11<br />N1=17<br />N2=20<br />*Figure in the parenthesis indicates percentage <br />
  43. 43. Type of insurance policy customers have<br />Table no-4.12<br />* Multiple Responses <br />N1=22<br />N2=21<br />
  44. 44. Mode of payment of premium of insurance policy<br />Table no-4.13<br />*Figure in the parenthesis indicates percentage <br />N1=22<br />N2=21<br />
  45. 45. Level of satisfaction<br />Table no-4.14<br />N1=50<br />N2=50<br />
  46. 46. Finding And Suggestions<br />
  47. 47.
  48. 48.
  49. 49.
  50. 50.
  51. 51. Thanks<br />

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