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Quality Assurance Institute (QAI):
The Four W’s of Software Certification

         By Harmony Brenner
Agenda

• The Four W’s:
  – Who?
  – What?
  – Where?
  – Why?
• Additional Questions
History

• Who is QAI?
  – The Quality Assurance Institute (QAI) was
    founded in the USA in 1980.
  – They now offer membership in a worldwide
    organization and have affiliated chapters
    all over the world.
  – Corporate website location:
    http://www.qaiglobalinstitute.com/
Purpose

• What is their purpose?
  – Objective: provide leadership in improving
    quality, productivity, and effective solutions
    for process management.
  – Offerings consist of training, seminars,
    conferences, and assessments.
  – QA certifications are also available.
QAI Certifications

• See http://www.softwarecertifications.org/
• Professional Certifications
  – Divided into subgroups:
     • Software Quality
     • Software Testing
     • Project Management
     • Process Engineering
     • Business Analyst
QAI Certifications

• See http://www.softwarecertifications.org/


Software Quality Certifications
   – Certified Associate in Software Quality (CASQ)
   – Certified Software Quality Analyst (CSQA)
   – Certified Manager of Software Quality (CMSQ)
      • This is an Advanced certification level.
QAI Certifications

• See http://www.softwarecertifications.org/


Software Testing Certifications
   – Certified Associate in Software Testing (CAST)
   – Certified Software Tester (CSTE)
   – Certified Manager of Software Testing (CMST)
      • This is an Advanced certification level.
QAI Certifications

• See http://www.softwarecertifications.org/


Project Management Certification
  – Certified Software Project Manager (CSPM)
QAI Certifications

• See http://www.softwarecertifications.org/


Process Engineering Certifications
  – Certified Software Process Engineer
    (CSPE)
  – Certified Quantitative Software Process
    Engineer (CQSPE)
QAI Certifications

• See http://www.softwarecertifications.org/


Business Analyst Certification
  – Certified Software Business Analyst
    (CSBA)
Quick Certification Path

•   Satisfy all applicant Prerequisites.
•   Subscribe to the Code of Ethics.
•   Pass a comprehensive written examination.

•   Complete prerequisite certifications
    (if applicable, for Advanced certifications).
CASQ Prerequisites

• Certified Associate in Software Quality (CASQ)
  Prerequisites:
  – To qualify for candidacy, each applicant must meet
    one of these three prerequisites:
     • A 3-year degree or 4-year degree from an accredited
       college-level institution;
     • A 2-year degree from an accredited college-level institution
       and 1 year experience in the information services field; or
     • Three years experience in the information services field.
• Key difference – work requirement optional
CSQA Prerequisites

• Certified Software Quality Analyst (CSQA)
  Prerequisites:
  – To qualify for candidacy, each applicant must be
    currently working in the field,

                       or

    have worked at any time within the prior 18
    months, in the field within covered by the
    certification designation.
CSQA Prerequisites (cont.)

• Certified Software Quality Analyst
  (CSQA) Prerequisites:
  – In addition, one of these four prerequisites must
    be met:
     • 4-year degree from an accredited college-level institution
       and 2 years experience in the information services field;
     • 3-year degree from an accredited college-level institution
       and 3 years experience in the information services field;
     • 2-year degree from an accredited college-level institution
       and 4 years experience in the information services field; or
     • Six years experience in the information services field.
CMSQ Prerequisites

• Certified Manager in Software Quality (CMSQ)
  Prerequisites:
  – To qualify for candidacy, each applicant must meet
    these prerequisites:
     • Currently hold an active CSQA Certification.
     • Be working in the field covered by the certification designation.
     • Have the experience to demonstrate mastery of the skills
       identified in the current Software Testing Common Body of
       Knowledge (CBOK).
     • Be prepared to submit documentation that supports described
       real-world experience in the software quality field.
     • Be prepared to take the required manager’s level examination.
CMSQ Prerequisites (cont.)

• Certified Manager in Software Quality (CMSQ)
  Prerequisites:
  – To qualify for candidacy, each applicant must also
    meet one of these additional prerequisites:
     • A bachelor’s degree from an accredited college-level
       institution plus a minimum of four years experience in
       the software quality assurance field;
     • An associate degree plus a minimum of six years of
       experience in the software quality assurance field; or
     • Eight years of experience in the software quality
       assurance field.
CAST Prerequisites

•   Certified Associate in Software Testing
    (CAST) Prerequisites:
    –   To qualify for candidacy, each applicant must meet
        one of three prerequisites:
        •   3-year degree or 4-year degree from an accredited
            college-level institution;
        •   2-year degree from an accredited college-level
            institution and 1 year experience in the information
            services field; or
        •   Three years experience in the information services
            field.
•   Key difference – work requirement optional
CSTE Prerequisites

• Certified Software Tester (CSTE)
  Prerequisites:
  – To qualify for candidacy, each applicant must be
    currently working in the field,

                       or

    have worked at any time within the prior 18 months,
    in the field within covered by the certification
    designation.
CSTE Prerequisites (cont.)

• Certified Software Tester (CSTE) Prerequisites:
   – In addition, one of these four prerequisites
     must be met:
      • 4-year degree from an accredited college-level
        institution and 2 years experience in the information
        services field;
      • 3-year degree from an accredited college-level
        institution and 3 years experience in the information
        services field;
      • 2-year degree from an accredited college-level
        institution and 4 years experience in the information
        services field; or
      • Six years experience in the information services field.
CMST Prerequisites

• Certified Manager in Software Testing (CMST)
  Prerequisites:
  – To qualify for candidacy, each applicant must
    meet these prerequisites:
     • Currently hold an active CSTE Certification.
     • Be working in the field covered by the certification designation.
     • Have the experience to demonstrate mastery of the skills
       identified in the current Software Testing Common Body of
       Knowledge (CBOK).
     • Be prepared to submit documentation that supports described
       real-world experience in the software testing field.
     • Be prepared to take the required manager’s level examination.
CMST Prerequisites (cont.)

• Certified Manager in Software Testing (CMST)
  Prerequisites:
  – To qualify for candidacy, each applicant must
    also meet one of these additional prerequisites:
     • A bachelor’s degree from an accredited college-level
       institution plus a minimum of four years experience in
       the software testing field;
     • An associate degree plus a minimum of six years of
       experience in the software testing field; or
     • Eight years of experience in the software testing field.
CSPM Prerequisites

• Certified Software Project Manager
  (CSPM) Prerequisites:
  – To qualify for candidacy, each applicant must be
    currently working in the field,

                       or

    have worked at any time within the prior 18
    months, in the field within covered by the
    certification designation.
CSPM Prerequisites (cont.)

• Certified Software Project Manager (CSPM)
  Prerequisites:
   – In addition, one of these four prerequisites must be
     met:
      • 4-year degree from an accredited college-level
        institution and 2 years experience in the information
        services field;
      • 3-year degree from an accredited college-level
        institution and 3 years experience in the information
        services field;
      • 2-year degree from an accredited college-level
        institution and 4 years experience in the information
        services field; or
      • Six years experience in the information services field.
CSPE Prerequisites

•   Certified Software Process Engineer (CSPE)
    Prerequisites:
    – To qualify for candidacy, each applicant must meet
      one of four prerequisites:
       •   4-year degree from an accredited college-level institution;
       •   3-year degree from an accredited college-level institution
           and 1 year experience in the information services field;
       •   2-year degree from an accredited college-level institution
           and 2 years experience in the information services field; or
       •   Three years experience in the information services field.
•   Key difference – work requirement optional
CQSPE Prerequisites

•   Certified Quantitative Software Process Engineer
    (CQSPE) Prerequisites:
    – To qualify for candidacy, each applicant must meet
      one of five prerequisites:
       •   4-year degree from an accredited college-level institution;
       •   3-year degree from an accredited college-level institution
           and 1 years experience in the information services field;
       •   2-year degree from an accredited college-level institution
           and 2 years experience in the information services field;
       •   Three years experience in the information services field; or
       •   Has a current CSPE certification.
•   Key difference – work requirement optional
CSBA Prerequisites

• Certified Business Analyst (CSBA)
  Prerequisites:
  – To qualify for candidacy, each applicant must be
    currently working in the field,

                       or

   have worked at any time within the prior 18 months, in
   the field within covered by the certification
   designation.
CSBA Prerequisites (cont.)

• Certified Business Analyst (CSBA) Prerequisites:
  – In addition, one of these four prerequisites must
    be met:
     • 4-year degree from an accredited college-level institution
       and 2 years experience in the information services field;
     • 3-year degree from an accredited college-level institution
       and 3 years experience in the information services field;
     • 2-year degree from an accredited college-level institution
       and 4 years experience in the information services field; or
     • Six years experience in the information services field.
Track Comparisons


Comparisons of certification prerequisites:

Software Quality Track
Track Comparisons


Comparisons of certification prerequisites:

Software Testing Track
Track Comparisons


Comparisons of certification prerequisites:

Process Engineering Track
How to Prepare

• Where can I obtain certification?
  – Software QA certification preparation can
    be done in a variety of ways:
     •   Home study / Work (OJT)
     •   Online tutorials
     •   Classroom study
     •   Combination of many efforts
  – Examinations are scheduled worldwide.
Staying Active

Certification requires ongoing involvement.
• Certified professionals are generally expected to:
  – Attend professional conferences to stay aware of
    activities and professional trends;
  – Take education and training courses to continually
    update skills and competencies;
  – Develop and offer training to share knowledge and
    skills with other professionals and the public;
  – Publish information in order to disseminate personal,
    project, and research experiences; and
  – Participate in the profession through active committee
    memberships and formal special interest groups.
Certification Benefits

• Why should I consider certification?
  – Value Provided to the Profession
  – Value Provided to the Individual
  – Value Provided to the Employer
  – Value Provided to Co-Workers
Value to Profession

• Certified professionals bring value to
  their profession by providing:
  – Increased recognition for the standards in
    their chosen field;
  – Standardized measurements of
    demonstrated abilities; and
  – Opportunities to solidify skills by
    publishing, teaching or leading others as
    required to maintain certification eligibility.
Value to Individual

• Certified professionals bring value to
  themselves by providing:
  – Self-direction in their chosen career path;
  – Motivation for further study; and
  – An environment that encourages pursuit of
    continuous improvement in their field.
Value to Employer

• Certified professionals bring value to
  their employer by providing:
  – Verifiable and quantitative credentials to
    use when recruiting new staff;
  – Demonstrated dedication in pursuing
    additional professional development,
    usually on personal time; and
  – A basis for leadership opportunities.
Value to Co-Workers

• Certified professionals bring value to
  other employees by providing:
  – Mentoring opportunities;
  – Sharing the training and professional
    development they pursue; and,
  – Bringing standardized processes and tools
    learned through certification into the
    workplace.
Questions?




• Contact the author, Harmony Brenner
  through LinkedIn:
  http://www.linkedin.com/in/harmonybrenner

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QAI Certifications

  • 1. Quality Assurance Institute (QAI): The Four W’s of Software Certification By Harmony Brenner
  • 2. Agenda • The Four W’s: – Who? – What? – Where? – Why? • Additional Questions
  • 3. History • Who is QAI? – The Quality Assurance Institute (QAI) was founded in the USA in 1980. – They now offer membership in a worldwide organization and have affiliated chapters all over the world. – Corporate website location: http://www.qaiglobalinstitute.com/
  • 4. Purpose • What is their purpose? – Objective: provide leadership in improving quality, productivity, and effective solutions for process management. – Offerings consist of training, seminars, conferences, and assessments. – QA certifications are also available.
  • 5. QAI Certifications • See http://www.softwarecertifications.org/ • Professional Certifications – Divided into subgroups: • Software Quality • Software Testing • Project Management • Process Engineering • Business Analyst
  • 6. QAI Certifications • See http://www.softwarecertifications.org/ Software Quality Certifications – Certified Associate in Software Quality (CASQ) – Certified Software Quality Analyst (CSQA) – Certified Manager of Software Quality (CMSQ) • This is an Advanced certification level.
  • 7. QAI Certifications • See http://www.softwarecertifications.org/ Software Testing Certifications – Certified Associate in Software Testing (CAST) – Certified Software Tester (CSTE) – Certified Manager of Software Testing (CMST) • This is an Advanced certification level.
  • 8. QAI Certifications • See http://www.softwarecertifications.org/ Project Management Certification – Certified Software Project Manager (CSPM)
  • 9. QAI Certifications • See http://www.softwarecertifications.org/ Process Engineering Certifications – Certified Software Process Engineer (CSPE) – Certified Quantitative Software Process Engineer (CQSPE)
  • 10. QAI Certifications • See http://www.softwarecertifications.org/ Business Analyst Certification – Certified Software Business Analyst (CSBA)
  • 11. Quick Certification Path • Satisfy all applicant Prerequisites. • Subscribe to the Code of Ethics. • Pass a comprehensive written examination. • Complete prerequisite certifications (if applicable, for Advanced certifications).
  • 12. CASQ Prerequisites • Certified Associate in Software Quality (CASQ) Prerequisites: – To qualify for candidacy, each applicant must meet one of these three prerequisites: • A 3-year degree or 4-year degree from an accredited college-level institution; • A 2-year degree from an accredited college-level institution and 1 year experience in the information services field; or • Three years experience in the information services field. • Key difference – work requirement optional
  • 13. CSQA Prerequisites • Certified Software Quality Analyst (CSQA) Prerequisites: – To qualify for candidacy, each applicant must be currently working in the field, or have worked at any time within the prior 18 months, in the field within covered by the certification designation.
  • 14. CSQA Prerequisites (cont.) • Certified Software Quality Analyst (CSQA) Prerequisites: – In addition, one of these four prerequisites must be met: • 4-year degree from an accredited college-level institution and 2 years experience in the information services field; • 3-year degree from an accredited college-level institution and 3 years experience in the information services field; • 2-year degree from an accredited college-level institution and 4 years experience in the information services field; or • Six years experience in the information services field.
  • 15. CMSQ Prerequisites • Certified Manager in Software Quality (CMSQ) Prerequisites: – To qualify for candidacy, each applicant must meet these prerequisites: • Currently hold an active CSQA Certification. • Be working in the field covered by the certification designation. • Have the experience to demonstrate mastery of the skills identified in the current Software Testing Common Body of Knowledge (CBOK). • Be prepared to submit documentation that supports described real-world experience in the software quality field. • Be prepared to take the required manager’s level examination.
  • 16. CMSQ Prerequisites (cont.) • Certified Manager in Software Quality (CMSQ) Prerequisites: – To qualify for candidacy, each applicant must also meet one of these additional prerequisites: • A bachelor’s degree from an accredited college-level institution plus a minimum of four years experience in the software quality assurance field; • An associate degree plus a minimum of six years of experience in the software quality assurance field; or • Eight years of experience in the software quality assurance field.
  • 17. CAST Prerequisites • Certified Associate in Software Testing (CAST) Prerequisites: – To qualify for candidacy, each applicant must meet one of three prerequisites: • 3-year degree or 4-year degree from an accredited college-level institution; • 2-year degree from an accredited college-level institution and 1 year experience in the information services field; or • Three years experience in the information services field. • Key difference – work requirement optional
  • 18. CSTE Prerequisites • Certified Software Tester (CSTE) Prerequisites: – To qualify for candidacy, each applicant must be currently working in the field, or have worked at any time within the prior 18 months, in the field within covered by the certification designation.
  • 19. CSTE Prerequisites (cont.) • Certified Software Tester (CSTE) Prerequisites: – In addition, one of these four prerequisites must be met: • 4-year degree from an accredited college-level institution and 2 years experience in the information services field; • 3-year degree from an accredited college-level institution and 3 years experience in the information services field; • 2-year degree from an accredited college-level institution and 4 years experience in the information services field; or • Six years experience in the information services field.
  • 20. CMST Prerequisites • Certified Manager in Software Testing (CMST) Prerequisites: – To qualify for candidacy, each applicant must meet these prerequisites: • Currently hold an active CSTE Certification. • Be working in the field covered by the certification designation. • Have the experience to demonstrate mastery of the skills identified in the current Software Testing Common Body of Knowledge (CBOK). • Be prepared to submit documentation that supports described real-world experience in the software testing field. • Be prepared to take the required manager’s level examination.
  • 21. CMST Prerequisites (cont.) • Certified Manager in Software Testing (CMST) Prerequisites: – To qualify for candidacy, each applicant must also meet one of these additional prerequisites: • A bachelor’s degree from an accredited college-level institution plus a minimum of four years experience in the software testing field; • An associate degree plus a minimum of six years of experience in the software testing field; or • Eight years of experience in the software testing field.
  • 22. CSPM Prerequisites • Certified Software Project Manager (CSPM) Prerequisites: – To qualify for candidacy, each applicant must be currently working in the field, or have worked at any time within the prior 18 months, in the field within covered by the certification designation.
  • 23. CSPM Prerequisites (cont.) • Certified Software Project Manager (CSPM) Prerequisites: – In addition, one of these four prerequisites must be met: • 4-year degree from an accredited college-level institution and 2 years experience in the information services field; • 3-year degree from an accredited college-level institution and 3 years experience in the information services field; • 2-year degree from an accredited college-level institution and 4 years experience in the information services field; or • Six years experience in the information services field.
  • 24. CSPE Prerequisites • Certified Software Process Engineer (CSPE) Prerequisites: – To qualify for candidacy, each applicant must meet one of four prerequisites: • 4-year degree from an accredited college-level institution; • 3-year degree from an accredited college-level institution and 1 year experience in the information services field; • 2-year degree from an accredited college-level institution and 2 years experience in the information services field; or • Three years experience in the information services field. • Key difference – work requirement optional
  • 25. CQSPE Prerequisites • Certified Quantitative Software Process Engineer (CQSPE) Prerequisites: – To qualify for candidacy, each applicant must meet one of five prerequisites: • 4-year degree from an accredited college-level institution; • 3-year degree from an accredited college-level institution and 1 years experience in the information services field; • 2-year degree from an accredited college-level institution and 2 years experience in the information services field; • Three years experience in the information services field; or • Has a current CSPE certification. • Key difference – work requirement optional
  • 26. CSBA Prerequisites • Certified Business Analyst (CSBA) Prerequisites: – To qualify for candidacy, each applicant must be currently working in the field, or have worked at any time within the prior 18 months, in the field within covered by the certification designation.
  • 27. CSBA Prerequisites (cont.) • Certified Business Analyst (CSBA) Prerequisites: – In addition, one of these four prerequisites must be met: • 4-year degree from an accredited college-level institution and 2 years experience in the information services field; • 3-year degree from an accredited college-level institution and 3 years experience in the information services field; • 2-year degree from an accredited college-level institution and 4 years experience in the information services field; or • Six years experience in the information services field.
  • 28. Track Comparisons Comparisons of certification prerequisites: Software Quality Track
  • 29. Track Comparisons Comparisons of certification prerequisites: Software Testing Track
  • 30. Track Comparisons Comparisons of certification prerequisites: Process Engineering Track
  • 31. How to Prepare • Where can I obtain certification? – Software QA certification preparation can be done in a variety of ways: • Home study / Work (OJT) • Online tutorials • Classroom study • Combination of many efforts – Examinations are scheduled worldwide.
  • 32. Staying Active Certification requires ongoing involvement. • Certified professionals are generally expected to: – Attend professional conferences to stay aware of activities and professional trends; – Take education and training courses to continually update skills and competencies; – Develop and offer training to share knowledge and skills with other professionals and the public; – Publish information in order to disseminate personal, project, and research experiences; and – Participate in the profession through active committee memberships and formal special interest groups.
  • 33. Certification Benefits • Why should I consider certification? – Value Provided to the Profession – Value Provided to the Individual – Value Provided to the Employer – Value Provided to Co-Workers
  • 34. Value to Profession • Certified professionals bring value to their profession by providing: – Increased recognition for the standards in their chosen field; – Standardized measurements of demonstrated abilities; and – Opportunities to solidify skills by publishing, teaching or leading others as required to maintain certification eligibility.
  • 35. Value to Individual • Certified professionals bring value to themselves by providing: – Self-direction in their chosen career path; – Motivation for further study; and – An environment that encourages pursuit of continuous improvement in their field.
  • 36. Value to Employer • Certified professionals bring value to their employer by providing: – Verifiable and quantitative credentials to use when recruiting new staff; – Demonstrated dedication in pursuing additional professional development, usually on personal time; and – A basis for leadership opportunities.
  • 37. Value to Co-Workers • Certified professionals bring value to other employees by providing: – Mentoring opportunities; – Sharing the training and professional development they pursue; and, – Bringing standardized processes and tools learned through certification into the workplace.
  • 38. Questions? • Contact the author, Harmony Brenner through LinkedIn: http://www.linkedin.com/in/harmonybrenner