Jane Lunsford Handheld Learning 2008

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Jane Lunsford, Open University. Presentation in the research strand at Handheld Learning 2008. "Mobile learning for student support"

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  • Jane Lunsford Handheld Learning 2008

    1. 1. Mobile learning for student support Jane Lunsford, The Open University Handheld Learning, October 2008
    2. 2. <ul><ul><li>Open University </li></ul></ul><ul><ul><li>open access policy </li></ul></ul><ul><ul><li>200,000 diverse students </li></ul></ul><ul><ul><li>distance learners </li></ul></ul><ul><ul><li>majority studying part-time </li></ul></ul><ul><ul><li>provision of generic learning support resources </li></ul></ul>Background
    3. 3. student online and print support material
    4. 4. most study support resources open to enquirers
    5. 5. online resources for tutors
    6. 6. <ul><li>February - December 2007 </li></ul><ul><ul><li>action research </li></ul></ul><ul><ul><li>foundation year to postgraduate </li></ul></ul><ul><ul><li>across the UK </li></ul></ul><ul><ul><li>nine subject areas </li></ul></ul><ul><ul><li>support: online, f2f, telephone </li></ul></ul><ul><ul><li>mobile-accessible materials </li></ul></ul><ul><ul><li>chose technology to suit </li></ul></ul><ul><ul><li>community of students </li></ul></ul><ul><ul><li>aspects of the module </li></ul></ul>Tutors, students and mobile access
    7. 7. Examples ‘ introduction to tutor’ audio recorded tutorial discussions to mp3 audio summary of topic visual + audio commentary about a process revision crosswords and quizzes text reminders shared webspace for student comments and work mp3 files sent with forum message blog video of tutor / student discussion
    8. 8. Student comments “ as I was unable to attend any of the tutorials I felt more connected with the tutor/group” “ used the podcasts for advice on assignments” “ helped me cover areas in my course-work I may have missed otherwise”
    9. 9. Tutor comments “ a proactive way of offering support, rather than reactive” “ I can see the benefits to the students” “ I’ll continue to develop and use such materials”
    10. 10. <ul><ul><li>additional support material </li></ul></ul><ul><ul><li>for students (and tutors) </li></ul></ul><ul><ul><li>using mobile devices for learning </li></ul></ul><ul><ul><li>how to use and record audio </li></ul></ul><ul><ul><li>for tutors </li></ul></ul><ul><ul><li>case studies </li></ul></ul><ul><ul><li>options for using web 2.0 tools </li></ul></ul>Practical outcomes
    11. 11. <ul><ul><li>October 2007 - July 2008 </li></ul></ul><ul><ul><li>one student cohort </li></ul></ul><ul><ul><li>psychology module </li></ul></ul><ul><ul><li>‘ just in time’ texting pilot </li></ul></ul><ul><ul><li>453 students signed up – 10% </li></ul></ul><ul><ul><li>20 messages over 26 weeks </li></ul></ul>Texting students
    12. 12. support website – information and archive
    13. 13. 08.12.07 Start using SPSS on your computer this week. More: www.open.ac.uk/sms
    14. 14. <ul><ul><li>key points within the course </li></ul></ul><ul><ul><li>reminders about tutorials and assignments – keeping on track </li></ul></ul><ul><ul><li>making best use of course and OU resources </li></ul></ul><ul><ul><li>evaluated by </li></ul></ul><ul><ul><li>text response questionnaire </li></ul></ul><ul><ul><li>interviews and focus groups </li></ul></ul>Texting
    15. 15. Student comments “ [the text messages] have acted as a timely reminder for things that I might leave until the last minute” “ when work is busy it is sometimes easy to get behind and not check the website, but with the text message service you get nice little prompts ”
    16. 16. <ul><ul><li>alternative approaches </li></ul></ul><ul><ul><li>access in other places </li></ul></ul><ul><ul><li>when unable to attend tutorials </li></ul></ul><ul><ul><li>review and replay </li></ul></ul><ul><ul><li>proactive </li></ul></ul><ul><ul><li>answer whole student group </li></ul></ul><ul><ul><li>strength of ‘voice’ </li></ul></ul>Benefits: tutors, students and mobile access
    17. 17. Benefits: texting <ul><ul><li>highlights key information </li></ul></ul><ul><ul><li>invites an action </li></ul></ul><ul><ul><li>personal </li></ul></ul><ul><ul><li>reassurance </li></ul></ul><ul><ul><li>emotional support </li></ul></ul><ul><ul><li>safety net </li></ul></ul><ul><ul><li>good for </li></ul></ul><ul><ul><li>new students </li></ul></ul><ul><ul><li>less organised </li></ul></ul>
    18. 18. <ul><ul><li>re-structured, re-designed </li></ul></ul><ul><ul><li>blended accessible provision </li></ul></ul><ul><ul><li>enhanced </li></ul></ul><ul><ul><ul><li>activities, audio, video </li></ul></ul></ul><ul><ul><ul><li>RSS feeds </li></ul></ul></ul><ul><ul><li>downloadable statistics tool </li></ul></ul><ul><ul><li>evaluating uptake </li></ul></ul><ul><ul><ul><li>additional topics </li></ul></ul></ul>Skills for OU Study www.open.ac.uk/ skillsforstudy
    19. 19. What next? <ul><ul><li>offer texting-based support </li></ul></ul><ul><ul><li>scalability and sustainability </li></ul></ul><ul><ul><li>add mobile-accessible topics </li></ul></ul><ul><ul><li>downloadable </li></ul></ul><ul><ul><li>invite shared student material </li></ul></ul>
    20. 20. Jane Lunsford [email_address]

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