General ICT Troubleshooting

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ICT, Computer is Slow

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General ICT Troubleshooting

  1. 1. General ICT Troubleshooting <ul><li>How to speed up your computer </li></ul><ul><li>Internet Explorer tips </li></ul><ul><li>Keeping your computer secure </li></ul><ul><li>Microsoft Windows for everyone (Tips) </li></ul>
  2. 2. How to speed up your computer <ul><li>Stop unnecessary services </li></ul><ul><li>Remove unnecessary applications </li></ul><ul><li>Delete computer’s cache, temporary files, cookies and web history </li></ul><ul><li>Defragment your computer </li></ul><ul><li>Use Disk Cleanup Utility </li></ul><ul><li>Run Scandisk Utility (detects and repairs corrupt files) </li></ul><ul><li>Recently installed hardware, software or updates? </li></ul><ul><li>Remove auto startup program </li></ul><ul><li>Disconnect unused network connections </li></ul><ul><li>Install more RAM and processor </li></ul><ul><li>Scan your computer for viruses and spywares </li></ul><ul><li>Sufficient virtual memory space </li></ul>
  3. 3. <ul><li>Adding Favorites to Internet Explorer </li></ul><ul><li>Zoom in and Out </li></ul><ul><li>Deleting browsing history and cache </li></ul><ul><li>Searching Google for specific file format </li></ul><ul><li>Setting default home page </li></ul><ul><li>Presentation Mode IE press F11 </li></ul><ul><li>Search inside the Web Page F3 </li></ul>Internet Explorer Tips
  4. 4. Securing your computer <ul><li>80 % of Entertainment and Amusement websites have viruses </li></ul><ul><li>Don’t download anything from unknown website </li></ul><ul><li>Do not open unknown or suspicious emails </li></ul><ul><li>Keep your computer patched </li></ul><ul><li>Use strong password </li></ul><ul><li>Backup your data regularly </li></ul><ul><li>Lock your computer </li></ul><ul><li>Enable Internet Connection Firewall </li></ul><ul><li>Stop file sharing in public places (Disable file sharing feature) </li></ul>
  5. 5. Continued… <ul><li>Scan your computer regularly </li></ul><ul><li>Scan the flash driver before accessing its files </li></ul><ul><li>Keep your Bluetooth off unless you need it </li></ul><ul><li>Protect yourself from phishing (Activate Antiphising) </li></ul><ul><li>Do not throw your malfunction hard Drive, dispose it </li></ul><ul><li>Encrypt your data </li></ul><ul><li>Password protect screen saver </li></ul><ul><li>Lock guest account </li></ul><ul><li>Password with syskey </li></ul><ul><li>Do not save user name and password while working in public computers e.g. Internet Café </li></ul>
  6. 6. Windows Tips <ul><li>Killing a process (Program Not Responding) </li></ul><ul><li>How to set a Default Printer </li></ul><ul><li>How to connect your laptop with the projector </li></ul><ul><li>How to install / add Pashto language in your computer </li></ul><ul><li>How to change your Default Input Language </li></ul><ul><li>How to Attach files in to your e-mail </li></ul><ul><li>How to set a Default Language </li></ul><ul><li>Backward compatibility between office 2003 and 2007 </li></ul><ul><li>How to Check your IP address </li></ul><ul><li>How to Release /Renew an IP Address </li></ul><ul><li>Why you need to Release / Renew your IP Address </li></ul><ul><li>How to make sure that you are connected to a Network </li></ul><ul><li>Restart solves 90% of computer issues </li></ul>
  7. 7. Continued <ul><li>How to write a CD / DVD disc in a better and professional way </li></ul><ul><li>Searching in computer </li></ul><ul><li>Benefits of ALT+CRTL+DEL </li></ul><ul><li>Canceling printer job </li></ul><ul><li>Searching files in computers </li></ul><ul><li>Picture compression </li></ul><ul><li>Starting computer in Safe mode </li></ul><ul><li>Changing your password </li></ul><ul><li>Password protecting a document </li></ul><ul><li>Wireless connectivity </li></ul><ul><li>Folder option ( Hidden files and file extensions ) </li></ul><ul><li>Connecting and accessing a shared folder </li></ul><ul><li>Recycle Bin </li></ul>
  8. 8. <ul><li>Print Screen Button </li></ul><ul><li>Dxdiag command ( system Capabilities ) </li></ul><ul><li>On screen keyboard </li></ul><ul><li>Disable error reporting </li></ul><ul><li>Disable Automatic update </li></ul>

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