Konsult Partners Dental Survey Summary

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This presentation summarizes the results from a small study (61 respondents) about people's expectations with regards to online engagement with their dental provider.

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  • 75% of respondents are clear they expect their dental provider to have an online presence. In fact, 72% expect to manage appointments online.However 77% state they do not expect to engage with their dental provider through social media (Facebook, Twitter or LinkedIn).
  • Konsult Partners Dental Survey Summary

    1. 1. Dental Survey Summary<br />Håkan Söderbom9/29/2010<br />1<br />
    2. 2. Expectations<br />2<br />www.KonsultPartners.com/presentations<br />Source: Konsult Partners LLC, September 2010 survey conducted with 61 (62)individuals from Facebook, Twitter and LinkedIn<br />
    3. 3. Response Summary<br />3<br />www.KonsultPartners.com/presentations<br />Source: Konsult Partners LLC, September 2010 survey conducted with 61 (62)individuals from Facebook, Twitter and LinkedIn<br />
    4. 4. Verbatim (selection)<br />4<br />www.KonsultPartners.com/presentations<br />A website is absolutely key. There are many things I would like to manage on the site - appointments, follow-ups, tips and tricks on good dental health, procedures available, perhaps even account balances... As for FB - new trends in dental practice, dental health tips and tricks.<br />Hmmm, it WOULD be helpful to have age and gender appropriate content available from my dentist online. News about procedures, techniques, best practices, etc. And FB would make it easy to recommend my super dentist to others.<br />I'm happy just seeing my dentist for an annual visit and don't need to chat in between visits. If i had a lot of dental problems, i might feel differently. I like being able to search for medical providers when i need to find a new one.<br />Source: Konsult Partners LLC, September 2010 survey conducted with 61 (62)individuals from Facebook, Twitter and LinkedIn<br />
    5. 5. Demographics<br />5<br />www.KonsultPartners.com/presentations<br />Source: Konsult Partners LLC, September 2010 survey conducted with 61 (62)individuals from Facebook, Twitter and LinkedIn<br />
    6. 6. Thank You!<br />Håkan Söderbom<br />hakans@konsultpartners.com<br />www.konsultpartners.com<br />6<br />Konsult Partners LLC<br />17701 NE 108th Way<br />Redmond, WA 98052<br />Phone: (425) 284-9008<br />

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