2014 Benchmarks in Palliative Care

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This HINtelligence presentation contains data on palliative care, including details on palliative care program components, results and ROI; successful work flows, processes and tools, and much more.

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2014 Benchmarks in Palliative Care

  1. 1. 2014 Benchmarks in Palliative Care Brought to you by the Healthcare Intelligence Network www.hin.com
  2. 2. Palliative Care Benchmark Data - With an aging population that is living longer — an estimated 10,000 baby boomers become eligible for Medicare each day — and a shortage of specialists trained for the field, palliative care is no longer taking a back seat to more traditional healthcare. - Nearly three-fourths of 223 respondents to HIN's first annual Palliative Care survey in February 2014 said they have a palliative care program in place, and of those that don't, more than half said they planned to launch a program within 12 months. - This presentation contains highlights from those responses. © Copyright 2014 Healthcare Intelligence Network 2
  3. 3. Palliative Care Benchmark Data - Figure 1 - Evolving Definition of Palliative Care - Figure 2 - Key Program Components - Figure 3 – Palliative Care Implementation Challenges - Figure 4 - Program Results - In Respondents’ Own Words: Most Successful Workflow, Processes and Tools - Sources - For More Information © Copyright 2014 Healthcare Intelligence Network 3
  4. 4. - The definition of palliative care has evolved. - It is no longer intended just for the terminally ill (80%), but is also beginning to encompass those with serious illness (74%) and multiple chronic illnesses (64%) who can still benefit from quality of care and life. © Copyright 2014 Healthcare Intelligence Network 4
  5. 5. - Among the key components of the palliative care program is pain/symptom management (93%), with patient/caregiver education also integral, say 80% of respondents. © Copyright 2014 Healthcare Intelligence Network 5
  6. 6. - Following timely referrals (52%), nearly half of respondents (48 %) cited physician resistance as the key challenge to implementing a palliative care program. - Next was resource allocation (46%), reimbursement (33%) and patient buy-in (30%). © Copyright 2014 Healthcare Intelligence Network 6
  7. 7. - Although nearly 20% of respondents said it was too early to tell what ROI their palliative care program generated, about 88% reported an increase in patient satisfaction levels among Medicare participants, while 89% saw more satisfaction among caregivers. © Copyright 2014 Healthcare Intelligence Network 7
  8. 8. In Respondents’ Own Words  Most Successful Work Flows, Processes and Tools - “Palliative care nurse with a mental health/counseling background in a subacute without the need of an MD referral.” - “Interdisciplinary team; access to company-owned durable medical equipment (DME).” - “Our initial assessment tool, which determines eligibility of the patient to receive palliative care, and whether the patient’s symptoms can be managed at home or in the inpatient unit.” - “Ongoing case management.” © Copyright 2014 Healthcare Intelligence Network 8
  9. 9. Sources - See 2014 Healthcare Benchmarks: Palliative Care, available at store.hin.com - Responses and data were derived from HIN's first annual survey on Palliative Care conducted in January 2014. © Copyright 2014 Healthcare Intelligence Network 9
  10. 10. For More Information - Visit www.hin.com - Call (888) 446-3530 - Follow @H_I_N on Twitter - Like us on Facebook: www.facebook.com/TheHealthcareIntelligenceNetwork - Connect with us on LinkedIn: www.linkedin.com/company/healthcare-intelligence-network © Copyright 2014 Healthcare Intelligence Network 10

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