The IssueFor the last two years there has been aincrease of cellphone usage by associatesnoticeableretail store where I work. It has been my at thethis assignment to determine why the asso goal forusing the cellphones? Are the associates ciates arebeing productive by using certain aps to actuallyjobs easier or are they just goofing off.make theirassociates utilizing their cellphones in Thoseproductive manner. What aps would be the abeneficial for these associates? most
Learning Goals: Find out why employees must have their cell phones on them at all times, when there is no need for them to have them. Ie: cashiers at the checkout texting and checking out their Facebook status on their smart phones instead of stocking shelves, cleaning their area or helping customers. What impression does employees using cellphones on company time instead of working on what they are supposed to do. (helping customers) give to the general public.Are the employees using apps that would increase their knowledge oncompany products or are they using aps such as Twitter, Facebook and bbmfor personal use.
RECOMMENDATIONSDesign an ap that would be helpful for associates in sellingthe products: i.e: aps for price inquiry productavailability and product recommendation.Allow associates to utilize different social media formatssuch as Twitter and Facebook to market the product and marketup coming sales on merchandise.Design a policy that would ensure that associate is using thecellphone in a productive manner such as having them use aspecial company cellphone where management can track what apsthe employee is using and what they are using it for.