Trends in Telepresence
Andrew Campbell
Halo Business Manager, Northern Europe
Hewlett-Packard




© 2008 Hewlett-Packard D...
Why Telepresence




2   5 February 2008   HP - Experience Innovation
Today’s Distributed Corporation
     Suppliers,
    Manufacturers
                                                        ...
The Distributed Corporation Challenge
• Distance
• Efficiency
• Effectiveness
• Accessing knowledge
• Accessing expertise
...
Typical User Objectives
• Main          Objectives
    − Reduced travel costs
    − Improved productivity
    − CO2 reduct...
Business Case
• Main          Objectives                          ROI
    − Reduced travel costs                         5...
Achieving the Benefits




7   5 February 2008   HP - Experience Innovation
How Will You Achieve the Benefits ?

Solution
Utilisation
  Level                                                         ...
Critical Success Factor #1


                                              Enough Quality to
                             ...
Elements of Quality
        Human Experience                                   Collaboration Experience
•    No delay in i...
Additional Elements
• Connectivity                     & Interoperability
     − Cross-Company, Cross-System, Cross-Platfo...
HP Solutions




12   5 February 2008   HP - Experience Innovation
Start with Quality, Add Flexibility

                                                             HP Halo /
              ...
HP Halo Video Collaboration Solution
                                            1. Halo Collaboration Environments
      ...
Halo Configurations
Halo Room Configurations

                                                           Halo
            ...
Tandberg Telepresence Configurations

                                                    • T3




                       ...
HVEN                   (Halo Video Exchange Network)




                                                                 ...
Halo - Videoconferencing Integration
                                         Management
                                 ...
Summary
• Start        with quality
• Add         flexibility
• Ensure               manageability
• Concentrate          ...
Thank You

Find more information about Halo at
        www.hp.com/halo.
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Trends In Telepresence - Andrew Campbell

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Trends In Telepresence - Andrew Campbell

  1. 1. Trends in Telepresence Andrew Campbell Halo Business Manager, Northern Europe Hewlett-Packard © 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
  2. 2. Why Telepresence 2 5 February 2008 HP - Experience Innovation
  3. 3. Today’s Distributed Corporation Suppliers, Manufacturers Operations R&D Production Distributors Operations Partners Customers Partners Retailers 3 5 February 2008 HP - Experience Innovation
  4. 4. The Distributed Corporation Challenge • Distance • Efficiency • Effectiveness • Accessing knowledge • Accessing expertise • Crisis management • Decision making • Negotiation • Merging cultures • Etc. 4 5 February 2008 HP - Experience Innovation
  5. 5. Typical User Objectives • Main Objectives − Reduced travel costs − Improved productivity − CO2 reduction and sustainable development • Secondary Objectives − Revenue and competitiveness improvements − Further cost reductions − Get closer to customers and partners − Improve employee work-life balance. 5 5 February 2008 HP - Experience Innovation
  6. 6. Business Case • Main Objectives ROI − Reduced travel costs 500% − Improved productivity 500% − CO2 reduction and sustainable development • Secondary Objectives − Revenue and competitiveness improvements 1000s% − Further cost reductions 100s% − Get closer to customers and partners $$ − Improve employee work-life balance. 6 5 February 2008 HP - Experience Innovation
  7. 7. Achieving the Benefits 7 5 February 2008 HP - Experience Innovation
  8. 8. How Will You Achieve the Benefits ? Solution Utilisation Level Halo-Quality Telepresence - real social connection - effective information transfer - true barrier-free understanding Enhanced - achieve the benefits Low-Quality Videoconferencing Videoconferencing - disruptive quality issues - technology gets in the way - wasted investment Visual Communications Threshold Solution Quality and Utility 8 5 February 2008 HP - Experience Innovation
  9. 9. Critical Success Factor #1 Enough Quality to make users want to use the system 9 5 February 2008 HP - Experience Innovation
  10. 10. Elements of Quality Human Experience Collaboration Experience • No delay in interaction • Flexible data sharing • Eye contact & gaze awareness • Flexible image sharing • Social connection • Information access • Natural sound and vision • External connectivity • Body language • Additional audio channels • Optimum meeting ergonomics • User support availability • No distractions •Trust •Information Transfer •Understanding •Benefit 10 5 February 2008 HP - Experience Innovation
  11. 11. Additional Elements • Connectivity & Interoperability − Cross-Company, Cross-System, Cross-Platform • “Hybrid” video-audio-web • Number of locations • Trade-offs for immersiveness • Ease of Use • Flexibility − Trade-offs against manageability, uniformity, immersiveness 11 5 February 2008 HP - Experience Innovation
  12. 12. HP Solutions 12 5 February 2008 HP - Experience Innovation
  13. 13. Start with Quality, Add Flexibility HP Halo / Tandberg Total Telepresence ty bili High-quality telepresence Ma Meeting structure is formal era na rop ge Room-Based Videoconference me Inte Tandberg nt General meeting rooms available to all Meeting structure generally prearranged Desktop-Laptop-Mobile Communication Tandberg, PC, 3G Phones Anyone in the company Meeting structure fluid, informal and ad-hoc in nature 13 5 February 2008 HP - Experience Innovation
  14. 14. HP Halo Video Collaboration Solution 1. Halo Collaboration Environments • Broadcast quality studios and meeting rooms • Optimized, immersive “same-room” experience • Collaboration screen and camera • Corporate LAN connection 2. Halo Video Exchange Network 3. Full Service & Support • Optical fibre backbone for • Fully outsourced, walk-in no-perceived-delay video ready, 24x7 exchange and collaboration • HP Concierge service • Secure private network to • Remote management and connect to any internal support office, external partner, • No on-site technicians supplier, customer needed • High-bandwidth, multipoint • Full installation connections Highest quality, total end-to-end experience, no hidden costs 14 5 February 2008 HP - Experience Innovation
  15. 15. Halo Configurations Halo Room Configurations Halo Collaboration Studio Halo Halo Collaboration Meeting Room Collaboration Centres 15 5 February 2008 HP - Experience Innovation
  16. 16. Tandberg Telepresence Configurations • T3 • T1 16 5 February 2008 HP - Experience Innovation
  17. 17. HVEN (Halo Video Exchange Network) To SF. To Singapore To LA. -- HVEN Hub location 17 5 February 2008 HP - Experience Innovation
  18. 18. Halo - Videoconferencing Integration Management system TANDBERG Tandberg MXP 8000 MXP 8000 MXP 6000 MXP 6000 Halo Studio MXP 3000 MXP 3000 (with Halo Gateway) HVEN ISDN ISDN HVEN Call Controler Multipoint Polycom Conferencing Unit Gatekeeper Interconnect between Internet en ISDN TANDBERG T3 Codian ISDN Gateway Location Data Center TANDBERG Border Controller Location Data Tandberg VCS Expressway Center Location Data Center Internet MPLS MPLS Internet Interconnect between Internet and non-corp. MPLS on Data Center Location TANDBERG LAN TANDBERG LAN MXP 8000 LAN MXP 8000 LAN MS OCS MXP 6000 MXP 6000 TANDBERG MXP 3000 Microsoft Office MXP 3000 MXP 8000 Communications MXP 6000 TANDBERG Server Optional TANDBERG MXP 3000 VCS Border Controller 18 5 February 2008 HP - Experience Innovation Call Controller 12/11/2008 HP Confidential 18
  19. 19. Summary • Start with quality • Add flexibility • Ensure manageability • Concentrate on the business goals • Determine what trade-offs are acceptable 19 5 February 2008 HP - Experience Innovation
  20. 20. Thank You Find more information about Halo at www.hp.com/halo.

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