Business Value Exchange Banco Sabadell Case Study 2014

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Banco Sabadell is one of the European financial institutions leading the fight against the global economic slump. It’s the fourth largest banking group in Spain, with over 2,300 branches and more than 17,000 employees. It’s a company that has been evolving during the crisis, acquiring other companies and investing in growth, while other banks have been cutting services and closing branches.

Our latest case study shows how Banco Sabadell partnered with HP to help it standardise its infrastructure and advance branch technology.

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Business Value Exchange Banco Sabadell Case Study 2014

  1. 1. Business Value Exchange Presents HP Enterprise Services Case Studies The bank that changed the branch experience www.businessvalueexchange.com
  2. 2. Banco Sabadell, Spain’s fourth largest banking group, needed to standardise its IT architecture in order to accommodate new acquisitions and to update the way its branches operated. Branches Employees The Challenge Banco Sabadell is the th largest banking group in Spain In the last three years, Banco Sabadell has doubled in size Business Value Exchange Presents HP Enterprise Services Case Studies
  3. 3. Banco Sabadell is a financial institution that has been bucking the economic slump. It’s the fourth largest banking group in Spain, with over 2,300 branches and more than 17,000 employees. While other banks have been cutting services and closing branches, Banco Sabadell has been evolving, acquiring other companies and investing in growth. However, while this growth was positive for the company, the bank’s prolifer- ating IT infrastructure - exacerbated by the introduction of new acquisitions - was becoming cumbersome. A number of different vendors were responsi- ble for the management and operation of the bank’s infrastructure, resulting in a mix match of technology and services. This set-up was counter- productive for an organisation that wanted to integrate new mergers and expand. What the bank wanted was a simplified management and operation solu- tion, that would allow it to introduce a virtualised model to both the front and back offices. “Banco Sabadell has been a key player in the transformation of the Spanish finan- cial market.” Luis Pascual, Industry Leader, Financial Services, HP Business Value Exchange Presents HP Enterprise Services Case Studies
  4. 4. The Solution Banco Sabadell wanted a vendor that could provide it with end-to-end man- agement and operation for all of its systems, and chose HP to be its technol- ogy partner. In September 2010, the two companies embarked on a new project - titled Orion Project 1- that focussed on consolidating the management and opera- tion of Banco Sabadell’s intermediate systems, laying the foundations for a virtualised workplace. After Banco Sabadell acquired the savings bank Caja Mediterráneo in De- cember 2011, it began the second phase of the project - Orion 2 - in order to manage the technical impact of the merger. “This demanding way of working has made us much better. We have done amazing things and worked on amazing projects.” Luis Pascual, Industry Leader, Financial Services, HP Improve branch technology Simplify management processes Improve technology infrastructure Banco Sabadell’s Core Needs Business Value Exchange Presents HP Enterprise Services Case Studies
  5. 5. The Outcome Banco Sabadell wanted to transform its technology investment, shifting from a CAPEX to an OPEX model and adopting a a pay-for-use system for ICT assets and services. HP facilitated this by transitioning the bank towards a private cloud architecture, virtualising all the intermediate platforms, including those that support critical processes. The Benefits of HP’s Solution Simplified management model Any user can access the desktop and virtualised systems through the thin clients. Improved user experience Users can access the bank from anywhere at any time. Increased security Users can remotely access their desktop without being able to store data locally. Business Value Exchange Presents HP Enterprise Services Case Studies
  6. 6. The evolution of Banco Sabadell’s technology infrastructure has transformed the way its branches operate too. They have become virtualised environments, operating without PCs or servers, where user desktops and print functions are managed centrally from the data centre. This means that, no matter what the user profile is or the banking device, all access to desktop and virtualised sys- tems is done through thin clients. This solution helped to simplify and unify the management model and, ulti- mately, increased security as users were able to remotely access their desktop without having to store data locally. This has enabled the bank to roll-out an initiative whereby its sales managers can access the bank’s system, using HP’s new ElitePad tablet, from any location in a flexible, secure and personalised way. “What we do is relevant. We make it matter.” Luis Pascual, Industry Leader, Financial Services, HP Business Value Exchange Presents HP Enterprise Services Case Studies
  7. 7. Nobody has all the right answers on how to stay ahead of the competition and be agile in the current market environment. In this increasingly uncertain world, what's required is combined wisdom. Business Value Exchange is the place where you can explore different perspectives on how digitisation is advancing today's enterprises - whether that's delivering a better experience for the customers, empowering employees, or enabling greater innovation. Read it, be inspired and deliver even greater value as the digital leader of your business. The Business Value Exchange case study series offers you insights into how various companies, from a cross-section of industries and sectors, have benefitted from deploying technologies like mobility, data analytics, cloud and security to advance their businesses. Take a look at more of our resources on the Business Value Exchange website. Businessvalueexchange.com is brought to you by HP Enterprise Services, in partnership with CIO Magazine and IDG. www.businessvalueexchange.com Copyright © 2014 HP Business Value Exchange Presents HP Enterprise Services Case Studies

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