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Leah Hopton on "Demonstrating the Value of Libraries" 2014

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Presented at HLABC's CE Workshop on June 6, 2014

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Leah Hopton on "Demonstrating the Value of Libraries" 2014

  1. 1. Align, Assess, Act
  2. 2. Align • What’s the purpose of assessing? • Some guiding principles: – Connect assessment to the Strategic Plan – Demonstrate how BC ELN activities support the Ministry’s Service Plan and the provincial Strategic Plan – Demonstrate how BC ELN activities support partner library missions and the missions of their institutions
  3. 3. Assessment Cycle May to August •Discuss, Reflect, and Take Action •Assessment Review and Planning •define goals/needs of program area •develop assessment tools that will demonstrate efficacy September to December •Gather Data on Program area(s) •Preliminary Analysis •Share initial results with stakeholders January to April •Further Analysis of Data •Reporting •Innovation & Success Report •Actions & Achievements •Special report(s)
  4. 4. Assess • Statistics and Counts: o Circulation o Database o Collection size o Room bookings o Instruction session numbers o Clients served/usage by day/month/year • Student and Faculty Surveys • Anecdotal Reporting & Stories • Suggestion box, comment cards, Facebook • Ad hoc conversations and consultations • Panels (e.g. of faculty and/or deans) • Focus groups • Interviews with stakeholders • Evaluation forms: o Teaching evaluations o Reference desk evaluation forms • External evaluations
  5. 5. Act • Communicate – Who do you need to tell this information to? – How could it be packaged? Presented? • Act on Assessment

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