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Online forms have the potential to greatly improve the consistency, reliability and usefulness of information exchanged in the health sector. However, the success of these forms is dependent on uptake by clinicians. So, for clinicians, there must be compelling reasons to choose the online form over any alternatives. In short, using the online form has to be both easier and more effective than not using it.
The CareConnect project was faced with precisely this challenge when making online eReferrals available to over 300 General Practitioners across three of New Zealand’s largest District Health Boards. The challenge was met by vendors collaborating together to implement the solution using the Health Information Standards Organisation (HISO) Standard 10014.2 for online forms.