Outsourcing in CEE. Country Overview. Hungary - Delta Services

727 views

Published on

Webinar presentation "Outsourcing in CEE. Country Overview. Hungary" by Delta Services

Published in: Business, Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
727
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
3
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Outsourcing in CEE. Country Overview. Hungary - Delta Services

  1. 1. The Introduction of Delta Services Ltd. Aron Gyimesi – sales director
  2. 2. IT Services market situation• Intermediate level of outsourcing culture• Multi provider dominance – HP, IBM, EDS• DT AG is a main telco to desktop provider and advertiser of outsourcing• SaaS market is now opening• Dozen thousands of small local providers, one man shows for operation• Some midsize local providers with stable customer base
  3. 3. Delta Services overview• Service company of Delta Group• Founded in 1987• 15m EUR revenue in 2009• 120 FTE• More than 70% recurring business• Strong presence in major enterprices, and government• 1500+ SMB customers
  4. 4. Service portfolio Full outsourcing solutions Financed Infrastructure IT infra and operation supportOffsite HW service
  5. 5. Hardware based product line• Delta Offsite Service• Delta Install• Delta Move• Delta Care• Delta Hardware Support Pack• Delta Full MFP Service Pack
  6. 6. Financed infrastructure• Delta Client lease• Delta MFP Lease• Delta Server Lease
  7. 7. Outsourcing solutions• Delta Client Operation• Delta IT Infrastructure Operation support• Delta Full IT Operation• Delta Click• Delta Due Dilligence• Delta IT Consolidation• Docusys
  8. 8. Countrywide operation
  9. 9. Typical service delivery scenario Headquoter Centre 1 Centre 2 Branch offices
  10. 10. Key differenciators, references- ITIL based processes, ISO 20000 under introduction- Countrywide, 7x24 operation- Multivendor capability- One provider for IT and MFP services- Experience within multinational environmental requirementsReferences: Allianz, Vodafone, Spar, Invitel, Generali, Legrand, Metr o,Cora, Zoo-Budapest, Bosch. Etc.
  11. 11. Thank you for your attention! aron.gyimesi@delta.hu

×