Value of micro-seconds availability & speed of response

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SGX & HCL Technologies Partnering
Singapore: An Infocomm Super Highway for unlimited growth – and Now world’s fastest trading engine in partnership with HCL

Please write to ideas@hcl.in for any further information

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Value of micro-seconds availability & speed of response

  1. 1. Swapan Johri, Sr. Vice President, Global Head of SIT Delivery & Operations
  2. 2. Singapore: An Infocomm Super Highway for unlimited growth – and Now world’s fastest trading engine in partnership with HCL
  3. 3. SGX & HCL Partnering …In a Journey to realize the Vision of World’s fastest trading engine with the lowest trading latency and state of the art world-class datacenter to seamlessly connect trading communities in global financial hubs to Singapore
  4. 4. Exchange Challenges High Latency because of jitter, throughput, persistence Up to 10 milliseconds of latency could result in at least a 10% drop in revenues. This system always slows down when I need it the most! I hope my trade isn’t lost because this machine crashed. These quotes seem to be coming in spurts. Can I trade? Jitter Jitter Throughput Persistence Source: TABB Group
  5. 5. Rapid Growth on cusp of change Mature Technology Incubation Exchange challenges Incumbent exchanges face an intense double squeeze; rise in DMA & Algorithmic Trading Adoption
  6. 6. A dynamic solution strategy & tailor-made solution 5 years of IT transformational outsourcing engagement Change the Business Achieving operational excellence across Cross-functional Services, Servers, Mainframe & Web Hosting, End User Computing & Managed Network Services. Run the Business Implementation of Dual Data Centre Architecture, Exchange & Email Archiving, Server Virtualization, Network Consolidation
  7. 7. <ul><li>24X7 service </li></ul><ul><li>HCL’s maturity in supporting mission critical systems & infrastructure </li></ul><ul><li>Operational excellence </li></ul><ul><li>Global Delivery Model </li></ul><ul><li>Flexible Pricing Options </li></ul><ul><li>Leveraging the current investments </li></ul><ul><li>Vendor Agnostic approach to platforms </li></ul><ul><li>Contractual Flexibility </li></ul><ul><li>Ramp up of services as per business requirement </li></ul><ul><li>Co-sourcing philosophy </li></ul><ul><li>Standardization in operations as well as Assets </li></ul><ul><li>Technology consolidation </li></ul><ul><li>Server virtualization & Network Re-Engineering </li></ul><ul><li>Real Time Online Reporting </li></ul><ul><li>myDashboard TM with a Governance Dashboard included </li></ul><ul><li>360 degree view of the IT environment </li></ul><ul><li>Financial Transparency </li></ul><ul><li>Business Aligned Availability </li></ul><ul><li>ITIL mapped Service Operations </li></ul><ul><li>Disaster Recovery </li></ul><ul><li>Integrated delivery model </li></ul>1 2 3 4 5 6 Availability & Performance Reliability Flexibility Speed of Response Collaborative sourcing & Transformation Transparency HCL- end-to-end ownership of SGX mission critical IT infrastructure <ul><li>Low Latency Network Design </li></ul><ul><li>Enterprise Class Datacenter facilities </li></ul><ul><li>Appropriate SLA definition </li></ul>
  8. 8. The Best Fit Partnership Why HCL? Mission critical 24X7 DNA , decade of lineage of operational excellence & discipline; experience in managing NSE, Asia’s largest stock exchange by trading volumes Cultural Alignment with SGX HCL will run its operational and delivery reporting with the purpose-built myDashboard TM to give a tailored view of all key operating parameters. 1 Trust with Transparency 2 From Incident management to Incident Minimization: through best practice framework, Managed Tools as a Service (MTaaS), to provide a best-of-breed toolset to SGX and enabling the ITIL V3 process implementation Reactive to Pro-active Model 3 For a meaningful end-user experience. Business Services Led, Application-down service levels 30 years of experience as a pure play IT Service Provider. Consistent track record of financial performance and a high standard of Corporate Governance .One of the best companies for investor relationship supported for example by independent polling by Asia Money. 4 Corporate Governance and Financial Soundness 5
  9. 9. To the outside world, HCL is just another big Indian IT company, but scratch the surface and you see the beginnings of a new model of management... Five Most Influential companies : Facebook, HCL Technologies, Craigs List, SKS MicroFinance, LI & Fung The World’s Most Modern Management … though it has not received the hype of a salesforce.com or Google, we believe HCL may very well be one of the contenders to lead the IT services world of the very near future. HCL- Partner to be Proud Ranked no.1 in Traditional ITO and RIMO 2009-10.
  10. 10. Thank You! Please write to [email_address] for any further information

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