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The Science of Being Human

     Behavioral Economics,
      Positive Psychology,
    and Human Achievement
The Question
• 400 years from now, what will make people
  say, “What were they thinking?”

• Almost 400 years ago, Galileo was branded a
  heretic by the Inquisition for his observations
  of the moon, which showed it was not a
  perfect sphere
Hint: Not A Perfect Sphere
The Human Frontier
• How many people get excited about going to
  Mars or discovering the Higgs Boson?

• The most important frontier today is our
  understanding of being human
  – Neuroscience
  – Positive Psychology
  – Behavioral Economics
Today’s Talk

• Background

• Principles

• Implications
Who Is This Guy?
• Alisha’s husband

• Entrepreneur, investor, blogger

• I’m not a scientist, I just read a lot of books
  and like to talk
Positive Psychology
• Founded in 1998 by Martin Seligman

• The science of mental health, not illness

• Has crossed over to the mainstream

• Distinguished from self-help by scientific basis
Happiness
Optimism
• As we’ve become more self-centered and less
  community-oriented, depression has increased

• Optimists (despite being less realistic) are
  healthier, happier, and more successful
   – Bad events have specific, temporary, external causes
   – Good events have general, permanent, internal causes

• Pessimists can employ the ABCDE model
   – Adversity, Belief, Consequences, Disputation,
     Energization
Positivity
• The positivity ratio is the # of positive
  statements to the # of negative statements
• High performing teams average 6:1; low
  performing teams average 1:1
• Flourishing marriages average 5:1; failed
  marriages fall below 1:1
• The tipping point is 2.9013
• Raise your ratio by decreasing negativity and
  increasing positivity
Intrinsic Motivation
• The 6 basic aspirations
  – Extrinsic
     • To be rich
     • To be famous
     • To be good-looking
  – Intrinsic
     • Satisfying personal relationships
     • Contribute to the community
     • Grow as an individual

• People with extrinsic goals show more
  narcisissm, anxiety, and depression—even if
  achieved
Surrogacy
• We suck at knowing what will make us happy

• Your best bet is to ask a surrogate who has
  undergone the experience how they feel

• We resist surrogacy because we don’t like to
  see ourselves as average
  – 90% of drivers consider themselves above average
The How of (Personal) Happiness
• Express gratitude        • Learn to forgive
• Cultivate optimism       • Increase flow
• Avoid overthinking         experiences
• Practice acts of         • Savor life’s joys
  kindness
                           • Commit to goals
• Nurture social
  relationships            • Practice religion &
• Develop strategies for     spirituality
  coping                   • Take care of your body
Happiness Policy
• Happiness per country depends on 6 factors
  – Feeling you can trust other people
  – Belonging to social organizations
  – Divorce rate
  – Unemployment rate
  – Quality of government
  – Religious faith
• The hedonic treadmill: Money can’t buy
  happiness because humans are so adaptable
Achievement
Flow
•   Clear goals every step of the way
•   Immediate feedback on actions
•   Balance between challenges and skills
•   Action and awareness are merged
•   Distractions are excluded from consciousness
•   No worry of failure
•   Self-consciousness disappears
•   Time “flies”
•   Activity becomes done for its own state
Mindset
• Growth vs. Fixed mindset

• The mind is a muscle you can improve

• Failure is a chance to grow

• Just 2 50-minute interventions had a
  significant impact 4 years later
Deliberate Practice
• Break down skills into their components

• Practice those components at the edge of
  your ability

• Focus on immediate feedback and iteration

• Work hard to put in your 10,000 hours
Spirituality
Sacredness
• Self-transcendence is a basic part of being
  human—we want to be uplifted

• The function of this instinct is to bind groups
  together

• Most of us long to overcome pettiness and
  become part of something bigger
Behavioral Economics
• Human beings aren’t rational economic actors

• Daniel Kahneman won the Nobel Prize for this
  work (partner Amos Tversky had passed away)

• Focused on “cognitive biases”
We are Predictably Irrational
• Heuristics (“rules of thumb”)

• Framing (“how information is presented”)

• Anomalies (“Man, that’s some weird stuff!”)
Heuristics
• We focus on what we can lose, not what we
  can gain (loss aversion)

• We make decisions based on relative, not
  absolute values (e.g. “the middle price”)

• Zero/free is a source of irrational excitement
Framing
• Anchoring has a major long-term effect on our
  willingness to pay

• Market norms drive out social norms
   – And consumers take offense if a relationship framed as a
     social exchange turns out to be a market one

• We unconsciously act based on stereotypes (priming)

• The placebo effect works, and people get more impact
  from an expensive placebo than a cheap one
Anomalies
• Humans procrastinate; using pre-commitment
  can help overcome it

• We overvalue what we have (the endowment
  effect)

• We hate to give up options—even if we should
So what does all this mean?
• The past 30 years have seen a revolution in
  the science of being human

• We are moving beyond
  religion, philosophy, psychology, and self-help
  with evidence-based interventions

• We can be healthier, happier, and more
  productive simply by changing our minds
The Big Summary (Part 1)
• Optimism is adaptive and can be learned
• Positivity (> 3:1) helps everything from teams
  to marriages
• Only intrinsic motivations
  (relationships, community, growth) can make
  you happy
• Money can’t buy happiness for individuals or
  nations—trust, belonging, and faith matter
• Surrogacy is the best way to estimate
  happiness
The Big Summary (Part 2)
• Flow is productive, pleasurable, and systematically
  achievable
• The mind is a muscle and failure is a just chance to
  grow
• Deliberate practice, not natural ability, produces talent
• We long to transcend the self and become part of
  something bigger
• We decide based on rules of thumb and framing, not
  just facts and figures
• Only by admitting our irrationality can we take steps to
  outwit our wrong-headed instincts
It all fits together
• Knowing we’re Predictable Irrational gives us the humility to use
  tools like Surrogacy to find what makes us Happy
• Happiness stems largely from Optimism
• Optimism helps you achieve Positivity
• Positivity is the secret to successful relationships
• Relationships reflect a longing for Self-Transcendence
• Self-Transcendence is the core of Intrinsic Motivation
• Intrinsic Motivation reflects the desire to belong and grow
• The Growth Mindset gives you failure tolerance to test your
  limits with Deliberate Practice
• Deliberate Practice is designed to achieve Flow
• Flow is one path to Self-Transcendence and Happiness
And of course, Jeremy Lin
        • Deliberate practice trumps
          “natural ability”
        • Overcome failure with
          optimism and positivity
        • The predictably irrational
          decisions of college coaches
          and NBA GMs
        • Self-Transcendence and
          winning basketball
Where do we go from here?
• The science of being human is a growing
  industry
  – LifeHacker
  – The Quantified Self
  – TED
  – Masters in Applied Positive Psychology (Penn)

• How can you tap these principles in your own
  work?
Blatant Plugs
• You can read my blogs
  – http://chrisyeh.blogspot.com/
  – http://www.asktheharvardmba.com/


• Follow me on Twitter
  – https://twitter.com/chrisyeh


• Follow up on the source material
  – http://bookoutlines.pbworks.com

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The Science of Being Human

  • 1. The Science of Being Human Behavioral Economics, Positive Psychology, and Human Achievement
  • 2. The Question • 400 years from now, what will make people say, “What were they thinking?” • Almost 400 years ago, Galileo was branded a heretic by the Inquisition for his observations of the moon, which showed it was not a perfect sphere
  • 3. Hint: Not A Perfect Sphere
  • 4. The Human Frontier • How many people get excited about going to Mars or discovering the Higgs Boson? • The most important frontier today is our understanding of being human – Neuroscience – Positive Psychology – Behavioral Economics
  • 5. Today’s Talk • Background • Principles • Implications
  • 6. Who Is This Guy? • Alisha’s husband • Entrepreneur, investor, blogger • I’m not a scientist, I just read a lot of books and like to talk
  • 7. Positive Psychology • Founded in 1998 by Martin Seligman • The science of mental health, not illness • Has crossed over to the mainstream • Distinguished from self-help by scientific basis
  • 9.
  • 10. Optimism • As we’ve become more self-centered and less community-oriented, depression has increased • Optimists (despite being less realistic) are healthier, happier, and more successful – Bad events have specific, temporary, external causes – Good events have general, permanent, internal causes • Pessimists can employ the ABCDE model – Adversity, Belief, Consequences, Disputation, Energization
  • 11.
  • 12. Positivity • The positivity ratio is the # of positive statements to the # of negative statements • High performing teams average 6:1; low performing teams average 1:1 • Flourishing marriages average 5:1; failed marriages fall below 1:1 • The tipping point is 2.9013 • Raise your ratio by decreasing negativity and increasing positivity
  • 13.
  • 14. Intrinsic Motivation • The 6 basic aspirations – Extrinsic • To be rich • To be famous • To be good-looking – Intrinsic • Satisfying personal relationships • Contribute to the community • Grow as an individual • People with extrinsic goals show more narcisissm, anxiety, and depression—even if achieved
  • 15.
  • 16. Surrogacy • We suck at knowing what will make us happy • Your best bet is to ask a surrogate who has undergone the experience how they feel • We resist surrogacy because we don’t like to see ourselves as average – 90% of drivers consider themselves above average
  • 17.
  • 18. The How of (Personal) Happiness • Express gratitude • Learn to forgive • Cultivate optimism • Increase flow • Avoid overthinking experiences • Practice acts of • Savor life’s joys kindness • Commit to goals • Nurture social relationships • Practice religion & • Develop strategies for spirituality coping • Take care of your body
  • 19.
  • 20. Happiness Policy • Happiness per country depends on 6 factors – Feeling you can trust other people – Belonging to social organizations – Divorce rate – Unemployment rate – Quality of government – Religious faith • The hedonic treadmill: Money can’t buy happiness because humans are so adaptable
  • 22.
  • 23. Flow • Clear goals every step of the way • Immediate feedback on actions • Balance between challenges and skills • Action and awareness are merged • Distractions are excluded from consciousness • No worry of failure • Self-consciousness disappears • Time “flies” • Activity becomes done for its own state
  • 24.
  • 25. Mindset • Growth vs. Fixed mindset • The mind is a muscle you can improve • Failure is a chance to grow • Just 2 50-minute interventions had a significant impact 4 years later
  • 26.
  • 27. Deliberate Practice • Break down skills into their components • Practice those components at the edge of your ability • Focus on immediate feedback and iteration • Work hard to put in your 10,000 hours
  • 29.
  • 30. Sacredness • Self-transcendence is a basic part of being human—we want to be uplifted • The function of this instinct is to bind groups together • Most of us long to overcome pettiness and become part of something bigger
  • 31. Behavioral Economics • Human beings aren’t rational economic actors • Daniel Kahneman won the Nobel Prize for this work (partner Amos Tversky had passed away) • Focused on “cognitive biases”
  • 32.
  • 33. We are Predictably Irrational • Heuristics (“rules of thumb”) • Framing (“how information is presented”) • Anomalies (“Man, that’s some weird stuff!”)
  • 34. Heuristics • We focus on what we can lose, not what we can gain (loss aversion) • We make decisions based on relative, not absolute values (e.g. “the middle price”) • Zero/free is a source of irrational excitement
  • 35. Framing • Anchoring has a major long-term effect on our willingness to pay • Market norms drive out social norms – And consumers take offense if a relationship framed as a social exchange turns out to be a market one • We unconsciously act based on stereotypes (priming) • The placebo effect works, and people get more impact from an expensive placebo than a cheap one
  • 36. Anomalies • Humans procrastinate; using pre-commitment can help overcome it • We overvalue what we have (the endowment effect) • We hate to give up options—even if we should
  • 37. So what does all this mean? • The past 30 years have seen a revolution in the science of being human • We are moving beyond religion, philosophy, psychology, and self-help with evidence-based interventions • We can be healthier, happier, and more productive simply by changing our minds
  • 38. The Big Summary (Part 1) • Optimism is adaptive and can be learned • Positivity (> 3:1) helps everything from teams to marriages • Only intrinsic motivations (relationships, community, growth) can make you happy • Money can’t buy happiness for individuals or nations—trust, belonging, and faith matter • Surrogacy is the best way to estimate happiness
  • 39. The Big Summary (Part 2) • Flow is productive, pleasurable, and systematically achievable • The mind is a muscle and failure is a just chance to grow • Deliberate practice, not natural ability, produces talent • We long to transcend the self and become part of something bigger • We decide based on rules of thumb and framing, not just facts and figures • Only by admitting our irrationality can we take steps to outwit our wrong-headed instincts
  • 40. It all fits together • Knowing we’re Predictable Irrational gives us the humility to use tools like Surrogacy to find what makes us Happy • Happiness stems largely from Optimism • Optimism helps you achieve Positivity • Positivity is the secret to successful relationships • Relationships reflect a longing for Self-Transcendence • Self-Transcendence is the core of Intrinsic Motivation • Intrinsic Motivation reflects the desire to belong and grow • The Growth Mindset gives you failure tolerance to test your limits with Deliberate Practice • Deliberate Practice is designed to achieve Flow • Flow is one path to Self-Transcendence and Happiness
  • 41. And of course, Jeremy Lin • Deliberate practice trumps “natural ability” • Overcome failure with optimism and positivity • The predictably irrational decisions of college coaches and NBA GMs • Self-Transcendence and winning basketball
  • 42. Where do we go from here? • The science of being human is a growing industry – LifeHacker – The Quantified Self – TED – Masters in Applied Positive Psychology (Penn) • How can you tap these principles in your own work?
  • 43. Blatant Plugs • You can read my blogs – http://chrisyeh.blogspot.com/ – http://www.asktheharvardmba.com/ • Follow me on Twitter – https://twitter.com/chrisyeh • Follow up on the source material – http://bookoutlines.pbworks.com