Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
Take the High Ground.
HB WAY
BELIEFS AND ATTITUDES
We hold each other
accountable to the
HB Way.
We are in business
to solve our clients’
marketing challenges.
If there is a solution,
we’ll help uncover it.
BELIEFSANDAT...
WE ARE PASSIONATE ABOUT WHAT WE DO, AND
WE MAKE IT EFFECTIVE AND ENJOYABLE.
passion
BELIEFS AND ATTITUDES
We care about excellence.
We openly discuss mistakes and
misunderstandings, and quickly
work to resolve them.
BELIEFS AND ...
We focus on positive
outcomes and believe
passing blame is a
waste of valuable time.
BELIEFS AND ATTITUDES
We are positive,
cheerful, optimistic
and respectful.
BELIEFS AND ATTITUDES
WE EACH PULL MORE THAN OUR OWN WEIGHT
BECAUSE THAT’S HOW WE COME OUT AHEAD.
BELIEFS AND
A
TTITUDES
We get the job done for
clients and colleagues,
whether it’s in our job
description or not.
We are a team. We, not I.
{
BE...
We listen and ask
questions before
we provide counsel.
CONSULTATIVE APPROACH
We continually verify that our strategy and
execution support business objectives.
WE ALWAYS FULFILL OUR COMMITMENTS.
CONS...
We constantly
expand our
knowledge
base and
know-how.
CONSULTATIVE APPROACH
We don’t stop at
“good enough,”
CONSULTATIVE APPROACH
We ACT AND SPEAK
with candor and courage.
CONSULTATIVE APPR
OACH
WE ALWAYS
consider
and address
our clients’
ideas.
CONSULTATIVE APPROACH
WE PROOFREAD, SPELL CHECK AND CONFIRM THE
EMAIL DISTRIBUTION LIST BEFORE HITTING SEND.
COMMUNICATION
COMMUNICATION
We verify that our
email’s tone matches
our intended tone.
We answer messages — voice and
email — as soon as possible, even if it
is to say that we will provide a more
thorough answ...
WE STRIVE FOR CLARITY
IN WHAT WE WRITE.
WE SET AN AGENDA BEFORE ALL
MEETINGS AND CALLS.
WE DISTRIBUTE A CALL OR MEETING RE...
COMMUNICATION
We use video-chat
for meetings
with remote offices whenever possible.
OR
RESPONSIBILITY.
APPROACHING PROBLEMS
WE RAISE ANY POTENTIAL ISSUES
BEFORE A PROBLEM DEVELOPS.
APPROACHING PROBLEMS
We NEVER present a problem
without recommending a
APPROACHING PROBLEMS
SOLUTION.
We know conflicts happen,
and we do not handle
them with email.
We use conversations to
discuss and determine
how to move ...
To learn more about HB’s branding, marketing and public relations expertise, please visit www.hbagency.com.
©2015 Hart-Boi...
Upcoming SlideShare
Loading in …5
×

HB Way

4,712 views

Published on

At HB, our team members do more than produce great work; they set our culture and uphold the HB Way when interacting with clients, peers and each other. The underlying traits our team shares make the HB Way possible. These are the things we bring to the table, the respect we have for our colleagues and the consideration we show our clients. Things like having the guts to try something new and risk failing, or a dedication to teamwork founded in good humor and your best effort. The HB Way is our contract to you and to each other to, well, be awesome.

We work hard. We work together. We take the high ground.

Published in: Business
  • Be the first to comment

HB Way

  1. 1. Take the High Ground. HB WAY
  2. 2. BELIEFS AND ATTITUDES We hold each other accountable to the HB Way.
  3. 3. We are in business to solve our clients’ marketing challenges. If there is a solution, we’ll help uncover it. BELIEFSANDATTITUDES
  4. 4. WE ARE PASSIONATE ABOUT WHAT WE DO, AND WE MAKE IT EFFECTIVE AND ENJOYABLE. passion BELIEFS AND ATTITUDES
  5. 5. We care about excellence. We openly discuss mistakes and misunderstandings, and quickly work to resolve them. BELIEFS AND ATTITUDES
  6. 6. We focus on positive outcomes and believe passing blame is a waste of valuable time. BELIEFS AND ATTITUDES
  7. 7. We are positive, cheerful, optimistic and respectful. BELIEFS AND ATTITUDES
  8. 8. WE EACH PULL MORE THAN OUR OWN WEIGHT BECAUSE THAT’S HOW WE COME OUT AHEAD. BELIEFS AND A TTITUDES
  9. 9. We get the job done for clients and colleagues, whether it’s in our job description or not. We are a team. We, not I. { BELIEFS AND ATTITUDES
  10. 10. We listen and ask questions before we provide counsel. CONSULTATIVE APPROACH
  11. 11. We continually verify that our strategy and execution support business objectives. WE ALWAYS FULFILL OUR COMMITMENTS. CONSULTATIVEAPPROACH
  12. 12. We constantly expand our knowledge base and know-how. CONSULTATIVE APPROACH
  13. 13. We don’t stop at “good enough,” CONSULTATIVE APPROACH
  14. 14. We ACT AND SPEAK with candor and courage. CONSULTATIVE APPR OACH
  15. 15. WE ALWAYS consider and address our clients’ ideas. CONSULTATIVE APPROACH
  16. 16. WE PROOFREAD, SPELL CHECK AND CONFIRM THE EMAIL DISTRIBUTION LIST BEFORE HITTING SEND. COMMUNICATION
  17. 17. COMMUNICATION We verify that our email’s tone matches our intended tone.
  18. 18. We answer messages — voice and email — as soon as possible, even if it is to say that we will provide a more thorough answer at a later time. COMMUNICATION
  19. 19. WE STRIVE FOR CLARITY IN WHAT WE WRITE. WE SET AN AGENDA BEFORE ALL MEETINGS AND CALLS. WE DISTRIBUTE A CALL OR MEETING REPORT WITHIN 24 HOURS. COMMUNICATION
  20. 20. COMMUNICATION We use video-chat for meetings with remote offices whenever possible.
  21. 21. OR RESPONSIBILITY. APPROACHING PROBLEMS
  22. 22. WE RAISE ANY POTENTIAL ISSUES BEFORE A PROBLEM DEVELOPS. APPROACHING PROBLEMS
  23. 23. We NEVER present a problem without recommending a APPROACHING PROBLEMS SOLUTION.
  24. 24. We know conflicts happen, and we do not handle them with email. We use conversations to discuss and determine how to move forward. APPROACHING PROBLEMS
  25. 25. To learn more about HB’s branding, marketing and public relations expertise, please visit www.hbagency.com. ©2015 Hart-Boillot, LLC

×