1. Adapting to COVID-19:
How Belleville Responded
with On-Demand Transit
April 30th, 2019
Webinar
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2. Webinar
Speakers
Paul Buck
Transit Manager
Belleville Transit
Luke Mellor
Marketing Director
Pantonium Inc.
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3. Webinar Agenda
Belleville Transit Before COVID-191
Belleville Transit’s COVID-Response2
How and Why Belleville Shifted to On-Demand3
Operational Results4
Lessons From On-Demand Deployment5
The Post-COVID-19 Future of Transit6
Questions7
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4. Belleville Transit
Before COVID-19
Population
50,716
Service Area Size
247.2 km2
Total Transit Mileage
1,079,105
Total Transit Service Hrs.
57,421
Fleet
16 40’ Nova Buses
3 specialized
Staff
• 34 Drivers
• 2 Supervisors
• 3 Mechanics
• 1 CSR
Annual Passengers
1,135,409
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5. Belleville Transit’s
COVID-19 Response
• 80% decline in ridership
• Social distancing on vehicles, rear door boarding
• Increased vehicle cleaning costs
• No fare collection
Starting March 27th
On-demand service only.
5-6 vehicles covering entire city
Operates from 7 AM – 12 AM
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6. Commute Comparison
Fixed vs. On-Demand
Belleville, Ontario
2
1
• Number of trips in Belleville
(Mar 28 – Apr 4): 9
• Average Ride time of those trips:
23.56 min
• Google Maps fixed route transit options:
38 min with 1 transfer
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Victoria Ave. & Foster Ave.
Walmart
1
2

7. Commute Comparison
Fixed vs. On-Demand
Belleville, Ontario
Pine St. & Golfdale Rd
Concentrix
1
2
2
1
• Number of trips in Belleville
(Mar 28 – Apr 4): 6
• Average Ride time of those trips:
23.17 min
• Google maps fixed route transit options:
21 min with 1 transfer
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8. Lessons from Deployment
On-demand transit
can provide
coverage more
efficiently than fixed
routes in low
demand situations
Supply of vehicles is
more flexible on a
day to day basis
with on-demand
transit
Technology should
move toward even
more automation
(zero driver
interaction)
Fixed routes are still
more efficient than
on-demand in busy
urban areas but
could reduce
transfers and
commute times
1 2 3 4
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9. Questions?
Paul Buck
Transit Manager
Belleville Transit
Luke Mellor
Marketing Director
Pantonium Inc.
Pantonium 2020 ©

10. Thank you
& Stay Safe
www.pantonium.com
Pantonium 2020 ©