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Externaliser vos services managés

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Published on

#ScalaBigDay
Jeudi 12 juin 2014

"Externaliser vos services managés" (Salle 4, 16h30 - 17h30)

Speakers : Stéphane Teissier et Jean-François Berenguer

Published in: Technology
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Externaliser vos services managés

  1. 1. Stéphane TESSIER : Responsable Centre de Service JF BÉRENGUER : Directeur des Services @jfberenguer_pro
  2. 2. (*) Etude MTI Technologie 2012 (**) Etude Vmware – Vanson Bourne - juin 2014 44 % 52%
  3. 3. Direction Informatique PME – 200 Salariés Région PACA ► ► ► ►
  4. 4. ► ► ► (*) Norme AFNOR Z 67 801-1
  5. 5. STRATÉGIE PERFORMANCE EXPERTISE
  6. 6. Direction Informatique PME – 100 Salariés Région Rhône Alpes ► ► ► ► ► ► ►
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  8. 8. Fournisseur Services Client
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  13. 13. PRODUIT SERVICE PERIMETRE Qualité Délais Coûts Agilité
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  18. 18. INFOGÉRANCE TMA SUPPORT
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