Social & Digital Inclusion


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Presentation for WLFCF - December 2013

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  • Specialist networks
    into work,
  • Access:
    20% say cost is why they are not online
  • A single means-tested benefit which will be paid to people of working age.
  • Tom and Betty
  • Social & Digital Inclusion

    1. 1. Digital & Social Inclusion Greg Watson Sales Manager & Staff Board Director @GregWat_son #digitalskills © Copyright Tinder Foundation
    2. 2. Today: 1. 2. 3. 4. 5. 6. 7. About Tinder Foundation UK online centres Who is socially & digitally excluded Why this is the case Impact on individuals Future challenges The help and support we offer
    3. 3. Tinder Foundation We make good things happen with digital technology — Established in 2011 — Not-for-profit Social Enterprise — How we are structured
    4. 4. Our Brands:
    5. 5. Intro to UK online centres by numbers: — 4 Specialist Networks — 3,800 centre partners — 5,000 hyper-local community organisations — 25,000 volunteers — 40,000 unique visits to Learn My Way a month — 1,100,000 helped since April 2010
    6. 6. Our goal is to create independent and confident internet users Not about broadband infrastructure Not about one off usage
    7. 7. The internet is great – UK online centres inspire people to: • • • • • • Stay in touch with family, friends or socialise with people who share your interests. Save money on household bills and shopping. Simplify and speed up daily tasks such as banking, sorting out your benefits registering to vote. Be entertained – maybe catch up on some TV you missed or play a game of Scrabble with others. Explore your passions, from sport news and cake decorating to fly-fishing and photography – there’s something for everyone. Improve your job prospects. It’s a fact more jobs are advertised online.
    8. 8. Local [Community informal adult learning] + Digital [Flexible, quick moving ‘Learn My Way’] + Scale [5,000 hyper local Organisations]
    9. 9. Why is digital inclusion important: —Social Justice —Equality, improving lives —Employment, Saving, social isolation —Economic Growth —Welfare reform moving online —Digital by default —Helping people be more employable —Building new better digital businesses
    10. 10. Who’s digitally excluded 18% of adults have little or no online skills (ONS) 71% 71% In social group C2DE 51% 51% Aged over 65 50% 50% Have no qualification 3.91 Million disabled adults are 3.91 Million disabled adults are not online not online
    11. 11. Social exclusion with previous year Any Social exclusion Benefits Education Income Unemployment Housing
    12. 12. Who is getting supported in UK online centres Social Excluded 83% Receiving any benefits 57% Unemployed 47% Educated below level 2 50% Household income <£9,999 28% Disabled 29% Aged 65+ 16% Black, Asian & Minority Ethnic Groups 16%
    13. 13. Why aren’t people online? Skills Skills 20% 20% Access Access 38% 38% Barriers to why people are not online [Freshminds 2007 and 2009] Motivation Motivation 34% 34%
    14. 14. Impact on the individual: Jobs: —People with good ICT skills earn between 3% - 10% more than without —72% of employers wouldn't even interview candidates with no IT Skills —7 million job adverts online —90% of all jobs need basic IT skills
    15. 15. Impact on the individual: Money —£560 saved by shopping/paying bills online —82% internet users have saved money [Ofcom] —25% increase in earners with good IT skills —Getting online increases lifetime earnings by >£8,300 —By 2016 British people will buy £221bn worth of online goods and services Social —3.1 million people over 65 go a whole week without seeing family or friends
    16. 16. National Economic benefits: Government estimates suggest that an hour spent interacting with government costs the average citizen £14.70. Over 250million transactions are still completed through offline channels every year. “ £1.8 billion annual saving if an half hour was saved by digitalising every transaction Digital Efficiency Report Nov 2012
    17. 17. Upcoming challenges —Universal credit —Welfare reform —Social Housing
    18. 18. Universal Credit It will replace most means-tested benefits including: —income-based Jobseeker’s Allowance (JSA) —income-related Employment and Support Allowance (ESA) —Income Support —Housing Benefit —Working Tax Credit —Child Tax Credit.
    19. 19. Universal Credit - The Facts —DWP target of 80% claimants using digital by 2017 —Housing payments directly to recipients —Payments made month
    20. 20. Citizens Advice Clients – baseline pilot —9 out of 10 claimants will need some kind of support —Budgeting monthly payments: 73% not ready —Budgeting: 77% not ready for UC —Banking: 52% not ready for UC —Getting Online: 66% not ready for UC —38% not ready across all areas
    21. 21. Tinder Foundation’s Help and Support: —£1,700,000 in grant funding since April 2013 —Free access to learning content [Learn My Way] —Free training for our network —Commercial opportunities – Online Basics (C&G) —National marketing opportunities —Centre Search and Post Office referrals —Dedicated Network Coordinators —Free Managing Information
    22. 22. © Copyright Tinder Foundation
    23. 23. Tracking learning, evidencing impact © Copyright Tinder Foundation
    24. 24. We work with the DWP:
    25. 25. Learn about searching for jobs using Online Plus
    26. 26. We work with the NHS
    27. 27. Learn More Section: Simple steps you can take right now to make the most of your money and plan for the future
    28. 28. Learn More Section:
    29. 29. Learn More Section: Developed - Money Advice Service and Funded by - Comic Relief Audience - Help the over 55s.
    30. 30. Thanks for listening Greg Watson Sales Manager & Staff Board Director @GregWat_son © Copyright Tinder Foundation