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Delivering Internet Based Guidance Services


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Delivering Internet Based Guidance Services

  1. 1. Background <ul><li>CfBT commissioned research on PA skills for e-guidance, undertaken by Warwick University’s Institute for Employment Research (IER) and managed by Jenny Bimrose. </li></ul><ul><li>These sessions are planned and delivered by Warwick University IER </li></ul>
  2. 2. Overview of the 4 Sessions <ul><li>What do we mean by e-guidance? </li></ul><ul><li>E-guidance in practice </li></ul><ul><li>Starting or continuing the conversation </li></ul><ul><li>E-professional practice </li></ul>
  3. 3. Today’s Session <ul><li>Why e- guidance? </li></ul><ul><li>What is e-guidance? </li></ul><ul><li>What’s going on at the moment? </li></ul>
  4. 4. IAG: Information, Advice and . . . <ul><li>Information on opportunities, progression routes, choices, where to find help and advice, and how to access it </li></ul><ul><li>Advice through activities that help young people gather, understand and interpret information and apply it to themselves </li></ul>
  5. 5. . . . Guidance <ul><li>Guidance is impartial, specialist support to help young people understand themselves, confront barriers, resolve conflicts, develop new perspectives and progress </li></ul>
  6. 6. Why? <ul><li>Young people want, and even expect it: </li></ul><ul><li>“ In the future, the need and demand for advice through the internet will become even more critical .” </li></ul><ul><li>Youthnet – Life Support - “Young people's needs in a digital age” 2009 </li></ul>
  7. 7. National IAG Strategy <ul><li>On-line Access to IAG </li></ul><ul><li>“ IAG must be delivered flexibly, reflecting the needs, preferences and lifestyles of this generation of young people” </li></ul><ul><li>DCSF 2009 </li></ul>
  8. 8. E-guidance <ul><li>“ An opportunity to give more guidance to more people, more often, at a distance” </li></ul><ul><li>“ ..not just about email or chat….these tools need to be part of a system delivering guidance at different levels to meet different needs, a whole which is much more powerful than the sum of its parts” </li></ul>Offer/Madahar 2001/2003
  9. 9. On the other hand……. <ul><li>“ The actual definition of e-guidance varies with everyone you speak to…” </li></ul><ul><li>Headvisors blog 2009 </li></ul>