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Well Family Is A System Of Care            • Group Management            • Self referrals• Providers refer services       ...
Well Family System as a Collaboration System                    Collaborative System Considerations* Common Intake* Unifor...
HOW WELL FAMILY SYSTEM WORKS  WITH MULTIPLE PROGRAMS
Intake Paths1. Who are you?                     I am a 24 year old married female with 2 children.2. Have you been in WFS ...
Typical Intake Paths            Women’s Health Questionnaire                Case Management                   Prenatal Int...
Plan of Care and Family Support PlanInfo at Intake is analyzed and triggers needs in several categories.                  ...
Well Family System ToolsMANAGE SHARED SERVICESWFS allows collaboration of services andinformation between multiple program...
Well Family System ToolsMANAGE FAMILY CONNECTIONSWhere permissions are granted to single or multiple programs the WFS Fami...
WFS is activity, risk factor, event and timeline driven, offering interactive calendars,extensive ticklers and other tools...
Well Family System Intake and Collaboration
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Well Family System Intake and Collaboration

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Well Family System (WFS) is a powerful suite of tools that manage multiple aspects of maternal child and family health programs and case management delivery systems in a drill-down capacity from a “lead” perspective to individual providers and case worker levels on any capacity.
WFS is designed so that a single program can stand alone or coexist with other programs as a collaborative enterprise while providing common intake paths, managing services and activities in complex family situations, common family support plans all as a family-centered process. In the case of multiple program collaboration WFS reduces the duplication of services, increases knowledge of client risks and needs, reduces the chance of clients “falling through the cracks”, streamlines the process of delivering services and contributes to economy and efficiency.

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Well Family System Intake and Collaboration

  1. 1. Well Family Is A System Of Care • Group Management • Self referrals• Providers refer services • Other agencies
  2. 2. Well Family System as a Collaboration System Collaborative System Considerations* Common Intake* Uniform Consent Process (Legal, Program, Consumer)* What are Family Dynamics Over Time* How to Manage Single & Multiple Program Options* Structured Intake Path Options* Common Family Support Plan* Collaboration Rules (Unique/Shared Program Activities)* Identifying, Validating and Managing Participation* Explore Multiple Dimensions
  3. 3. HOW WELL FAMILY SYSTEM WORKS WITH MULTIPLE PROGRAMS
  4. 4. Intake Paths1. Who are you? I am a 24 year old married female with 2 children.2. Have you been in WFS before? Yes, I was in an ICC program in 2008.3. Why are you here today? I am pregnant Prenatal Intake & Case ManagementWell Family System directs theparticipation path based on Intake Type.
  5. 5. Typical Intake Paths Women’s Health Questionnaire Case Management Prenatal Intake Prenatal Assessment Case Management Women’s Health Questionnaire Case Management Case Management Infant Screen Infant ASsessment Case Management
  6. 6. Plan of Care and Family Support PlanInfo at Intake is analyzed and triggers needs in several categories. Which automatically builds a basic PHYSICAL & FSP MENTAL HEALTH CATEGORY ITEM ACTION Physical and Mental Health Dental Issues Refer to Dental Services Early Education & No Infant Care Enroll with Pediatrician Development Safe & Nurturing Environment No Permanent Home Housing Assistance Social-Emotional Economic Stability Father Not Working Refer to WIC Job Training Development Spiritual Foundation A Plan of Care is initiated and The Family Support Plan provides a Safe & Nurturing starting point for determining a path of Environment care and can be shared across programs and can be part of the Economic Stability family history over time.
  7. 7. Well Family System ToolsMANAGE SHARED SERVICESWFS allows collaboration of services andinformation between multiple programs.The most common example is sharedservices or assessments. More than oneagency may provide parenting education,etc. or administer an ASQ. WFS provides common services to be viewed by multiple agencies to help reduce duplication of services. Further rules can be established that determine which agency can act on the required service.
  8. 8. Well Family System ToolsMANAGE FAMILY CONNECTIONSWhere permissions are granted to single or multiple programs the WFS Family Connection posts anotice when a family member, other than the one being served in a specific program, is opened as acase in another program. A typical instance may be where there is a prenatal woman in oneprogram and the father of the baby joins a male participation program. Over time a typical examplemay be an older woman, once a teen mom, in an interconceptional care program where herdaughter entered Healthy Start as a prenatal intake, etc.
  9. 9. WFS is activity, risk factor, event and timeline driven, offering interactive calendars,extensive ticklers and other tools that manage program requirements, milestones,services and significant events in care such as prenatal visits, developmental aspects,immunization, assessments, and more.WFS includes comprehensive contact and encounter management tools. WFS is idealfor home visiting, clinical and other contact-based service programs.WFS builds a care plan and a customizable family support planWFS includes many evaluation and assessment tools, surveys, home safetyinspections and unlimited measuresWFS manages group activities and client participation in groups such as parentingclasses and other activities.WFS has an extensive services referral component that allows referred services to betracked and the ability for service providers to complete the referrals in WFS.WFS optional features include the ability for individuals to participate in profiles and“self refer” to WFS service providers. WFS can be connected to the Family ResourceEngine (FRE), a 211 style tool that connects a broad range of community resources tothe system. WFS is also a cost tracking system that connects services provided tobilling codes and payment systems.

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