1.
June 3-5, 2014 | Berlin, Germany

2.
Bartek Gatz, JIRA Product Manager
JIRA
State of the Union

3.
JIRA PM
• working from Gdańsk, Poland
• with Atlassian since 03.2013
• responsible for:
JIRA Ecosystem,
JIRA Importers Plugin,
and JIRA Capture
About the presenter - Bartek Gatz

4.
JIRA Ecosystem
investments
SOFTWARE
SERVICE DESK
ENTERPRISE
ONDEMAND

5.
JIRA
6.2 6.3
we are here

6.
JIRA Ecosystem
investments
SOFTWARE
SERVICE DESK
ENTERPRISE
ONDEMAND

7.
– Atlassian’s mission
”
“Atlassian exists to unleash the
potential in every team to advance
humanity through the power of
software.

8.
Software
Help software teams
• across all Atlassian products

9.
Integration with
Development Tools
• create branches
from within JIRA
• automatic issue
transition (*)
Software
!
(*) planned

10.
Status lozenges
• consistency and elegance
• category colour coding
• easier to search over JQL
!
use status lozenges not status icons
!
Software

11.
Inline Issue Create (*)
• create issues directly on Plan Board within Scrum iterations
• context injection
• backend in JIRA
Software
!
(*) planned

12.
JIRA Importers (“JIM”) plugin
• JIM is pluggable
• JSON importer released
• JSON importer REST API (*)
• CSV import by users (*)
Software
!
(*) planned

13.
Help us help software teams
Our focus is on software teams
1. create awesome Add-ons for software teams
2. let us know about your Add-on!
3. get promoted
Software

14.
JIRA Ecosystem
investments
SOFTWARE
SERVICE DESK
ENTERPRISE
ONDEMAND

15.
OnDemand
JIRA - New Sales by Platform
-00
2,000
4,000
6,000
8,000
FY2002 FY2003 FY2004 FY2005 FY2006 FY2007 FY2008 FY2009 FY2010 FY2011 FY2012 FY2013 FY2014
BTF OnDemand
BTF OnDemand
JIRA new customers by platform

16.
today
65%
of new customers
are choosing OnDemand

17.
Atlassian Connect 1.0
• two Atlassian Connect
Lab Week events held in 2013
Atlassian Connect in JIRA

18.
JIRA Atlassian Connect public Add-ons
• 8 commercial by external vendors
• 9 free by external vendors
• 3 free by Atlassian Labs
lots more coming
Atlassian Connect in JIRA

19.
Atlassian Connect in JIRA
JIRA AC Add-on
Web Browser

20.
Atlassian Connect in JIRA
JIRA AC Add-on
Web Browser

21.
Atlassian Connect in JIRA
JIRA AC Add-on
Web Browser

22.
!
• REST API
Atlassian Connect in JIRA
1
JIRA AC Add-on
Web Browser
1
1

23.
• webhooks
!
• REST API
Atlassian Connect in JIRA
1
2
JIRA AC Add-on
Web Browser
1
2
1

24.
• webhooks
!
• REST API
Atlassian Connect in JIRA
1
2
JIRA AC Add-on
Web Browser
!
• GUI integration3
1
2
3
3
3
1

25.
• webhooks
!
• REST API
• entity properties
Atlassian Connect in JIRA
1
2
JIRA AC Add-on
Web Browser
!
• GUI integration3
4
1
2
4
3
3
31
4

26.
!
REST API in JIRA
• over 120 REST API points
(and growing)
• note: SOAP API deprecated
(80% covered in REST)
Atlassian Connect in JIRA
SOAP
REST

27.
!
User interface integration
• seamlessly blended into JIRA GUI
• context aware
Web PanelA
Issue Tab PanelB
Project Tab PanelC
Version Tab PanelD
Component Tab PanelE
Web ItemF
G General page
Search Request ViewH
I Admin page
J Config page
K Dialog
Profile pageL
Atlassian Connect in JIRA

28.
”
“Connect is the biggest strategic
opportunity for the JIRA Ecosystem
– Bryan Rollins, JIRA General Manager

29.
!
Entity Properties
• store data against JIRA issues and projects
• retrieve it
• search for it using JQL
Store Datain JIRA
Atlassian Connect in JIRA

30.
!
Issue Properties - examples of use
• map coordinates
• private / public to-do lists
• private labels
• synchronisation status with external systems
• versions of issues
• …
Atlassian Connect in JIRA

31.
JIRA Ecosystem
investments
SOFTWARE
SERVICE DESK
ENTERPRISE
ONDEMAND

32.
– Atlassian’s mission
”
“Atlassian exists to unleash the
potential in every team to advance
humanity through the power of
software.

33.
– Atlassian’s mission
”
“Atlassian exists to unleash the
potential in every team to advance
humanity through the power of
software.
every team

34.
Service Desk
Fastest growing organic
product from Atlassian
• Knowledge base
• SLAs
!

35.
Service Desk
Built on top of JIRA platform
• existing JIRA APIs today
• Service Desk specific APIs (*)
!
!
!
(*) planned

36.
Service Desk connection opportunities
CRM
social
media
asset
management
network
monitoring
telephony

37.
JIRA Ecosystem
investments
SOFTWARE
SERVICE DESK
ENTERPRISE
ONDEMAND

38.
Customer challenges
!
“We have
performance
problems.
We have outages
during critical
business hours.”
“Our CIO
requires that all
Tier 1 applications
are highly available
and horizontally
scalable.”
“We’re at 1,000
users and 50,000
issues but want to
bet heavily on
JIRA. Can JIRA
scale?”

39.
JIRA Data Center
• for High Availability
• for Scale
• does not impact JIRA features
• coming in JIRA 6.3
JIRA Database
Load Balancers
JIRA Cluster Node JIRA Cluster Node JIRA Cluster Node
Enterprise - Data Center

40.
Enterprise - Data Center
Early dogfooding - JAC is clustered since end of March

41.
Enterprise - Data Center
Pioneer Program
• 10 large customers

42.
Learn more:
!
!
Enterprise - Data Center

43.
Enterprise - Data Center
Bartek’s Amazing JIRA Add-on
by Bartek for JIRA 6.0 - 6.3 and JIRA OnDemand

44.
Pricing
• new pricing for the Data Center offer
• no change required for Add-ons
• consider changing your pricing
for higher tiers
!
!
Enterprise - Data Center
Will be revealed with JIRA 6.3 release
Enterprise

45.
Enterprise - audit trail
Audit Trail with REST API
• store configuration events
in JIRA audit log
• read events from
JIRA audit log
!
!
Enterprise

46.
great
opportunities
SOFTWARE
SERVICE DESK
ENTERPRISE
ONDEMAND

47.
June 3-5, 2014 | Berlin, Germany