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The End of Stupid Atlassian-Related Questions

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Proper usage of Atlassian University can cut down on JIRA, GreenHopper and Confluence questions to you as an admin, and get your team flying with Atlassian tools. We'll also show some new features that will make it easier to track and manage your teams learning progress.

Published in: Technology, Education
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The End of Stupid Atlassian-Related Questions

  1. 1. Monday, June 18, 12
  2. 2. The End of Stupid Atlassian- Related Questions Jesse Katz Program Manager, Atlassian UniversityMonday, June 18, 12
  3. 3. Lightning AgendaMonday, June 18, 12
  4. 4. Lightning Agenda • How can Atlassian University make your life easier?Monday, June 18, 12
  5. 5. Lightning Agenda • How can Atlassian University make your life easier? • Admin screen release!Monday, June 18, 12
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  7. 7. How does University make your life easier? 1. Drastically reduce time spent training your team 2. Educates your whole team to a basic level of competency for tools you use everydayMonday, June 18, 12
  8. 8. How can I use University correctly to make my life easier?Monday, June 18, 12
  9. 9. How can I use University to end stupid Atlassian-related questions?Monday, June 18, 12
  10. 10. For some reason I can’t login. If you can help me out today, that would be great. I need to take this instruction by Friday.Monday, June 18, 12
  11. 11. I sent out an email telling everyone that I wouldn’t answer JIRA questions until they finished University.Monday, June 18, 12
  12. 12. Proper Enforcement Suggestions • Make it Mandatory Do your lessons!Monday, June 18, 12
  13. 13. Proper Enforcement Suggestions • Make it Mandatory • Block out timeMonday, June 18, 12
  14. 14. Proper Enforcement Suggestions • Make it Mandatory • Block out time • Don’t answer questions for non- graduatesMonday, June 18, 12
  15. 15. Proper Enforcement Suggestions • Make it Mandatory • Block out time • Don’t answer questions for non- graduates • New hire checklistMonday, June 18, 12
  16. 16. The New and Improved Admin Screen!Monday, June 18, 12
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  27. 27. Whoever said there’s no such thing as a stupid question...Monday, June 18, 12
  28. 28. ... Never met an Atlassian adminMonday, June 18, 12
  29. 29. My nephew LoganMonday, June 18, 12
  30. 30. Logan’s 1st smash cakeMonday, June 18, 12
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  34. 34. Jesse Katz Email: JKatz@atlassian.com Twitter: @katzjesseMonday, June 18, 12
  35. 35. Thank you!Monday, June 18, 12

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