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How are Businesses Using SharePoint? 2010 Survey Results

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Get full survey results report at http://www.Global360.com/download/Sharepoint-Survey.

Results of the "How are Businesses using Microsoft® SharePoint® in the Enterprise? Market Survey 2010". The survey was conducted to determine the breadth and depth of SharePoint usage in the market today, understand how companies are driving value out of their implementations, and identify challenges related to their investment.

Published in: Business

How are Businesses Using SharePoint? 2010 Survey Results

  1. 1. 2010 Survey Results:How Are Businesses Using SharePoint?<br />
  2. 2. Join the Twitter conversation by using hashtag<br />#SharePointSurvey<br />
  3. 3. Thank you to 886 SharePoint pros who took survey<br />
  4. 4. Question<br />Are you currently using or considering using SharePoint within your organization?<br />
  5. 5. Global 360 Survey Results<br />Considering SharePoint = 01%<br />Not considering SharePoint = 00%<br />Own SharePoint and are using today (2003) = 08%<br />Own SharePoint and are using today (2007) = 81%<br />Own SharePoint and are using today (2010) = 08%<br />Own SharePoint but do not have it deployed = 02%<br />
  6. 6. Are you currently using or considering using SharePoint within your organization?<br />
  7. 7.
  8. 8. Tweet #SharePointSurvey<br />81% of companies who own SharePoint use 2007 <br />
  9. 9. Question<br />How widespread is the deployment and usage of SharePoint within your organization?<br />
  10. 10. Global 360 Survey Results<br />Using within team site or single SharePoint project site = 4.94% <br />Limited SharePoint sites ordepartmental use (1 to 3) = 11.03%<br />Several departments(4 or more) = 16.98%<br />Enterprise wide deployment of SharePoint = 67.00%<br />
  11. 11. How widespread is the deployment and usage of SharePoint within your organization?<br />
  12. 12. Who has deployed SharePoint enterprise wide?<br />Insurance <br />42%<br />Government<br />50%<br />Manufacturing<br />88%<br />
  13. 13. Tweet #SharePointSurvey<br />88% of manufacturers who own SharePoint roll out enterprise wide<br />
  14. 14. Question<br />How are you currently using, or plan to use, your SharePoint investment?<br />
  15. 15. Global 360 Survey Results<br />Content Repository Only = 37.56% <br />Enterprise Content Management = 54.43%<br />Portal and Web Content Management = 66.01%<br />Document Workflow = 67.24%<br />Business Process Management = 55.91%<br />Custom Applications = 44.83%<br />
  16. 16. How widespread is the deployment and usage of SharePoint within your organization?<br />
  17. 17. 1999<br />2003<br />2007<br />2010<br />SP vsFileshare<br />Search<br />Manage Meta Data<br />Find ability<br />CollaborationShare AcrossBusiness<br />What is this thing?<br />
  18. 18. 37%<br />Content<br />
  19. 19. Tweet #SharePointSurvey<br />37% use SharePoint exclusively as a content repository<br />
  20. 20. 67%<br />Workflow<br />
  21. 21. Tweet #SharePointSurvey<br />#1 CIO Priority:<br />Improving Business<br />Processes<br />
  22. 22. Shedding its Image<br />“go to place for content”<br />“Where business gets done”<br />
  23. 23. Most Popular Third Party Tools<br />Security and Rights Management<br />Workflow/BPM<br />Search/Analytics<br />Records Management<br />Classification/Taxonomy<br />Archiving<br />Back-up Support<br />Social Computing<br />Storage Management<br />Data Migration Tools<br />
  24. 24. Question<br />What do you believe is the most challenging issue with your SharePoint implementation?<br />
  25. 25. Global 360 Survey Results<br />Lack of intuitive, easy to use interface<br />for business users = 20.98% <br />Development time and effort required<br />to build business applications = 30.03%<br />Inability to manage multiple document<br />workflow = 3.74%<br />Limited real time reporting and analytics<br />on workflows or processes = 8.76%<br />Inability to manage role or skills based<br />work assignments = 6.03%<br />Other = 24.43%<br />
  26. 26. What do you believe is the most challenging issue with your SharePoint implementation?<br />
  27. 27. Dev Time<br />30%<br />
  28. 28. The Big “Other”<br />Governance<br />Knowledge/Experience with SharePoint<br />End User Adoption andTraining<br />
  29. 29. Tweet #SharePointSurvey<br />30% of users are frustrated w/ default user interface<br />
  30. 30. The iGoogle Effect<br />Users, Community, Speed, and You<br />
  31. 31. Question<br />What practice do you use to create and modify changes to your SharePoint workflows?<br />
  32. 32. Global 360 Survey Results<br />Developers using Visual Studio and <br />SharePoint Workflow out of the box = 50%<br />SharePoint Designer = 13%<br />Developers using third party workflow <br />development tools (e.g. K2, Nintex, etc.) = 14%<br />Business analysts using third party process <br />modeling tools = 4%<br />Organization utilizes a third party business process <br />management system or platform with SharePoint = 3%<br />Other = 16%<br />
  33. 33. Create and modify changes to SharePoint workflows?<br />
  34. 34. 22% Required More Sophisticated Modeling<br />
  35. 35. Question<br />Which statement best represents your opinion of the SharePoint user application experience?<br />
  36. 36. Global 360 Survey Results<br />SharePoint has a great user experience <br />out-of-the-box and is adequate for our needs = 18%<br />SharePoint user experience is somewhat adequate <br />but requires additional in-house design and development = 60% <br />SharePoint user experience is inadequate and requires <br />third party products and services to improve the <br />application interface = 8%<br />SharePoint user experience is inadequate but we don’t <br />have the time or resources to invest in improvements = 10%<br />User experience is not important = 0%<br />No opinion = 4%<br />
  37. 37.
  38. 38. Needs work<br />Needs work<br />Needs work<br />I love it.<br />Needs work<br />
  39. 39. Question<br />What tools does your organization primarily use for modeling/mapping existing or new business processes?<br />
  40. 40. Global 360 Survey Results<br />None = 6%<br />Paper = 6%<br />PowerPoint, Word, Excel = 23%<br />Microsoft Visio = 55% <br />Business Process Management System (BPMS) <br />modeling tool = 7%<br />Business Process Analysis (BPA) tool = 3%<br />
  41. 41. Tools used for modeling/mapping existing or new business processes?<br />
  42. 42. Familiar Tools<br />78%<br />
  43. 43. Familiar tools… <br />55%<br />Microsoft<br />Visio <br />
  44. 44. Question<br />Of the documents stored and managed within your SharePoint repository, what percentage are used or accessed as part of a broader mission-critical business process? <br />
  45. 45. Global 360 Survey Results<br />None = 10.81%<br />1-25% = 38.47%<br />25-50% = 23.92%<br />50-75% = 17.72%<br />75-100% = 9.08%<br />
  46. 46. 27%<br />Do You Trust it That Much?<br />
  47. 47. Question<br />How do you capture and manage content within SharePoint?<br />
  48. 48. Global 360 Survey Results<br />Use SharePoint out-of-the-box = 69.20%<br />Custom develop any capture or management <br />requirements = 20.00%<br />Leverage third party products to capture docs into <br />SharePoint (such as KnowledgeLake) = 3.35%<br />Leverage third party products outside of SharePoint <br />(e.g. Filenet, Documentum, etc.) = 3.10%<br />Other = 4.26%<br />
  49. 49. The average company with 1000 employees generates over 7.2 millionpieces of paper in one year<br />
  50. 50. Over 1 Million Docs<br />
  51. 51. Question<br />How do you expose legacy or other application data to your SharePoint users?<br />
  52. 52. Global 360 Survey Results<br />Access data through a separate native <br />legacy/application interface = 31.00%<br />SharePoint Data is integrated into a different <br />system and pulled by users from that system = 9.00%<br />Access all legacy and new data through <br />a single, integrated user interface within SharePoint = 11.33%<br />External data is currently not available = 41.00%<br />Other = 7.67%<br />
  53. 53. Exposing legacy or other application data?<br />
  54. 54. Don’t Play the Dating Game with Your Users<br />
  55. 55. Tweet #SharePointSurvey<br />Information Workers Can Access 14 Apps<br />
  56. 56. Get your free survey results report at http://www.Global360.com/download/Sharepoint-Survey.<br />

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