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Conflicts in Communication


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Sermon teaching on conflict managements and resolution.

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Conflicts in Communication

  1. 1. Conflicts in Communication Trainer: Ps Glenn Lim
  2. 2. Joshua 22 : 1 -34 James 4 : 1 - 3 Conflicts in Communication
  3. 3. <ul><ul><li>Doing things differently </li></ul></ul><ul><ul><li>Lack of clear communication </li></ul></ul><ul><ul><li>Hidden suspicion </li></ul></ul><ul><ul><li>Absence of real love and trust </li></ul></ul><ul><ul><li>Self interest </li></ul></ul><ul><ul><li>Misreading the evidence </li></ul></ul><ul><ul><li>Interpreting situation in light of previous problems </li></ul></ul><ul><ul><li>Fear of the future </li></ul></ul>How Misunderstandings happen…
  4. 4. <ul><ul><li>Don’t jump to conclusions </li></ul></ul><ul><ul><li>Get all the facts </li></ul></ul><ul><ul><li>Don’t repeat rumors and half truths </li></ul></ul><ul><ul><li>Communicate fully </li></ul></ul><ul><ul><li>Choose to believe the best, not the worst </li></ul></ul><ul><ul><li>Allow for human error </li></ul></ul><ul><ul><li>Recognize and accept differences </li></ul></ul><ul><ul><li>Be patient </li></ul></ul><ul><ul><li>Work to build and strengthen trust </li></ul></ul><ul><ul><li>Seek to see the situation through God’s eyes </li></ul></ul>How to Avoid Misunderstandings…