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The Joys of Employee Engagement and Why You Should Start Now


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Glassdoor and HCI Partner Webinar

Published in: Recruiting & HR

The Joys of Employee Engagement and Why You Should Start Now

  1. 1. Human Capital Institute #HCIchat #GDchat The Joys of Employee Engagement and Why You Should Start Now
  2. 2. Human Capital Institute #HCIchat #GDchat Today’s Moderator Randi Kenney Online Content & Community Manager Human Capital Institute @HCIRandi /in/randirkenney /company/human-capital-institute-hci @Human_Capital/humancapital
  3. 3. Human Capital Institute #HCIchat #GDchat HCI 2016 Events Strategic Talent Acquisition Conference May 2-4 Boston Seaport, MA Employee Engagement Conference July 18-20 Denver, CO Global Talent Management Conference October 17-19 New York, NY Human Capital Summit March 29-30 New Orleans, LA Performance Management Innovation Conference June 27-28 New York, NY Learning and Leadership Development Conference September 19-21 Boston Seaport, MA
  4. 4. Human Capital Institute #HCIchat #GDchat Thank You
  5. 5. Human Capital Institute #HCIchat #GDchat Interact With Us
  6. 6. Human Capital Institute #HCIchat #GDchat Today’s Featured Speaker Lauren McNiff Senior Marketing Programs Manager Glassdoor
  7. 7. The Joys of Employee Engagement and Why You Should Start Now
  9. 9. #GDCHAT Agenda • Why Employee Engagement Matters • 4 Tips You Can Implement Now • Key takeaways • Q&A
  10. 10. #GDCHAT Why Employee Engagement Matters
  11. 11. #GDCHAT Defining an Engaged Employee Emotional Commitment Connection to Your Mission Personal-Investment in Business Success Passion & Pride in their Work Sense of Ownership Opinion of Senior Leadership
  12. 12. #GDCHAT Defining an Engaged Employee Source: Gallup Business Journal, “Five Ways to Improve Employee Engagement Now,” January 2014 Engaged • Work with passion • Feel profound connection to company • Drive innovation and move organization forward Not-Engaged • “checked out” • Sleepwalking through workday • Putting time (but not energy) into work Actively Disengaged • Unhappy • Undermine what their engaged coworkers accomplish
  13. 13. #GDCHAT Employees rank among the most trusted influencers when communicating about their company’s engagement and integrity. 1 Source: 1Edelman Trust Barometer, January 2015 Building In-House Brand Advocates
  14. 14. #GDCHAT Boost Your Business Performance Companies with employee engagement programs achieve Source: 1Aberdeen, October 2015 26%greater year-over-year increase in annual company revenue, compared those who do not have formal programs. 1
  15. 15. #GDCHAT Beat the Competition with Happier Employees Glassdoor’s “Best Places to Work” list outperformed the S&P by 122% Lowest rated companies underperform S&P by 29.5% Source: Chamberlain, Andrew (2015). “Does Company Culture Pay Off? Analyzing Stock Performance of ‘Best Places to Work’ Companies,” online at
  16. 16. #GDCHAT Wondering what levers are at your disposal to measure & increase engagement?
  17. 17. #GDCHAT Top Drivers of Employee Engagement Source: Global Human Capital Trends 2014, Deloitte University Press
  18. 18. #GDCHAT 4 Tips to Engage Employees Now
  19. 19. #GDCHAT Tip 1: Invite Feedback
  20. 20. #GDCHAT Set a Baseline • Launch an anonymous survey or poll with free tools • Use Glassdoor data to identify trends and monitor employee sentiment Download Glassdoor’s Employee Engagement Toolkit
  21. 21. #GDCHAT 62% of Glassdoor users agree that their perception of a company improves after seeing an employer respond to a review.1 Source: 1 Glassdoor US Site Survey, Jan 2016 Respond
  22. 22. #GDCHAT Glassdoor’s Feedback-Rich Culture • Pump up new hires • Address concerns at all hands meetings • Team leaders encourage by department • Signs and stickers around the office • Respond to reviews by department • Wagl Surveys
  23. 23. #GDCHAT Tip 2: Rally Behind Mission and Goals
  24. 24. #GDCHAT Keep Open Lines of Communication • Make it clear how employees contribute • Provide insight into key business objectives • Revisit goals regularly • Celebrate wins but be open about areas of concern
  25. 25. #GDCHAT Source: 1 Becoming Irresistible, Deloitte, February 2015 Higher Levels of Innovation1 Higher Levels of Retention1 30% 40% Benefits of Mission-Driven Employees
  26. 26. #GDCHAT We Live and Breathe Transparency • Company All Hands • Quarterly Business Reviews • CommunityDoor • Culture Club • Coding After School Program
  27. 27. #GDCHAT Tip 3: Support Work-Life Integration
  28. 28. #GDCHAT “The balance of power has shifted from employer to employee, forcing business leaders to learn how to build an organization that engages employees as sensitive, passionate, creative contributors.” ~ Josh Bersin1 Source: 1 Becoming Irresistible, Deloitte, February 2015
  29. 29. #GDCHAT • Golden rule • Peer accountability • Trust employees to do the right thing • Consider remote work options • Allow autonomy Flexibility and Accountability Matters
  30. 30. #GDCHAT Redefining the Nine-to-Five at Glassdoor •Flexible Work Time, Remote Options •Health & Wellness Program •Peer Recognition Programs •Team Building Off-sites
  31. 31. #GDCHAT Tip 4: Invest in Your Employees’ Growth
  32. 32. #GDCHAT Source: Glassdoor Economic Research, 2015 Foster an Environment for Career Advancement Culture, career opportunities and leadership matter most
  33. 33. #GDCHAT Leadership Matters 1 in 2 employees have left their job to get away from their manager at some point in their career.1 Source: 1 State of the American Manager, Gallup, April 2015
  34. 34. #GDCHAT Multi-Faceted Approach to Development • New Hire Orientation • Buddy System • Educational Budget • Clear Growth Paths • Performance Evaluations + 360̊ Feedback • EQ Training • GD University • Speaker Series
  35. 35. #GDCHAT Key Takeaways Employee engagement impacts your bottom line It can be difficult to quantify, but there are tools—many of which are free—that you can use to measure and increase engagement Create visibility into your company’s business objectives and how each employee plays a role Consider key drivers and incorporate employee feedback when developing your strategy Revisit learning and development programs regularly
  36. 36. #GDCHAT Q&A
  37. 37. Human Capital Institute #HCIchat Thank You Visit us on the web for access to more exclusive content Webcasts Podcasts Articles White Papers Research Blogs Conferences Classes