Providing	  Knowledge	  Workers	  with	  the	  Means	  and	  Opportuni8es	  to	  really	  Kick	  Ass	                     ...
Explicit	  Knowledge	  has	  allowed	  itself	  to	  be	  managed	  and	  put	  to	  use.	  Tacit	  Knowledge	  Management...
Knowledge	  Management	  Approaches,	  Tools,	  Experience,	  and	  Success	  have	  un%l	  now	  hugely	  favored	  Expli...
Tapping	  into	  the	  richness	  of	  Tacit	  Knowledge	  (the	  Wealth	  of	  Knowledge	  residing	  in	  people’s	  hea...
This	  is	  highly	  undesirable	  as	  Tacit	  Knowledge	  is	  the	  sort	  of	  stuff	  that	  really	      maQers	  for...
Fortunately	  there	  is	  a	  Perfect	  Storm	  raging,	  a	  storm	  that	  is	  crea%ng	  the	  environment	  in	  whic...
Collabora%ve	  and	  Social	  Technologies	  have	  entered	  the	  stage	  and	  have	  given	  some	  truly	  amazing	  ...
What’s	  more,	  Collabora%ve	  and	  Social	  Technologies	  have	  become	  extremely	  accessible	  and	  affordable,	  ...
They	  are	  also	  the	  stuff	  Knowledge	  Workers’	  dreams	  are	  made	  off	  as	  they	  cut	  through	  geographies...
On	  top	  of	  that,	  they	  have	  the	  unique	  ability	  to	  turn	  knowledge	  worker	  interac%on	  into	  the	  ...
What	  is	  more,	  the	  numbers	  of	  Knowledge	  Workers	  raised	  in	  a	  technologically	  enabled	  world	  is	  ...
Collabora%ve	  and	  Social	  Technologies	  sound	  to	  good	  to	  be	  true	  for	  what	  they	  can	  poten%ally	  b...
Most	  organiza%ons	  have	  a	  well	  established	  way	  of	  doing	  things	  –	  the	  tradi%onal	  way	  -­‐	  made	...
In	  addi%on	  to	  that	  –	  it	  is	  not	  enough	  to	  reconsider	  how	  much	  faster	  you	  can	  travel	  using...
Fortunately	  there	  are	  a	  number	  of	  tried	  and	  tested	  recipes	  for	  taking	  advantage	  of	  what	  coll...
Three	  guidelines	  to	  consider	  for	  going	  aRer	  the	  organiza%on’s	  collec%ve	  Knowledge	  Worker	  strength	...
Five	  Lesson’s	  Learnt	  or	  prerequisites	  for	  success	  to	  consider	  for	  going	  aRer	  the	  organiza%on’s	 ...
Upcoming SlideShare
Loading in …5
×

KnowledgeWorkerRevolution-Presentation-v1

501 views

Published on

Published in: Business, Education
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
501
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

KnowledgeWorkerRevolution-Presentation-v1

  1. 1. Providing  Knowledge  Workers  with  the  Means  and  Opportuni8es  to  really  Kick  Ass   Crea%ng  a  Step  Change  in  the   ability  to  Channel  the  Collec%ve   Strength  of  Knowledge  Workers   towards  Business  Opportuni%es     Summer  2011  
  2. 2. Explicit  Knowledge  has  allowed  itself  to  be  managed  and  put  to  use.  Tacit  Knowledge  Management  by  contrast  has  been  mostly  elusive  EXPLICIT  KNOWLEDGE  IS  SIMPLE   2  
  3. 3. Knowledge  Management  Approaches,  Tools,  Experience,  and  Success  have  un%l  now  hugely  favored  Explicit  Knowledge  (the  sort  of  Knowledge  that  can  be  captured,  codified,  and  made  available  in  a  structured  way)  
  4. 4. Tapping  into  the  richness  of  Tacit  Knowledge  (the  Wealth  of  Knowledge  residing  in  people’s  heads)  by  contrast,  has  been  a  mostly  “analogue”,  real-­‐%me  affair  relying  on  a  lot  on  person-­‐to-­‐person  interac%on  
  5. 5. This  is  highly  undesirable  as  Tacit  Knowledge  is  the  sort  of  stuff  that  really   maQers  for  taking  things  further  and  person-­‐to-­‐person  interac%on  is  oRen   seriously  compromised  both  geographically  and  %me-­‐wise          Tacit  Knowledge  is  crucial   ….  But  is  oRen  cumbersome   ….  As  well  as  being  for  crea%ng  the  future  ….   to  organize  for  ….   isolated  in  structure  
  6. 6. Fortunately  there  is  a  Perfect  Storm  raging,  a  storm  that  is  crea%ng  the  environment  in  which  Tacit  Knowledge  and  Knowledge  Workers  can  really  thrive  and  make  unprecedented  contribu%ons  THE  KNOWLEDGE  WORKER  REVOLUTION   6  
  7. 7. Collabora%ve  and  Social  Technologies  have  entered  the  stage  and  have  given  some  truly  amazing  demonstra%ons  of  their  poten%al   Most  companies  have  challenges  this  side  of  geXng  elected  to  President  of  the   United  States  of  America  
  8. 8. What’s  more,  Collabora%ve  and  Social  Technologies  have  become  extremely  accessible  and  affordable,  with  massively  rising  user  numbers  as  a  result   •  MicrosoR  SharePoint  was  the  fastest  SoRware  roll  out  ever   •  4  out  of  5  Fortune  500  companies  use  SharePoint   •  It  is  es%mated  that  1  out  of  5  Knowledge  Workers  uses  SharePoint   •  There  are  numerous  other  suppliers  of  collabora%ve  technologies  
  9. 9. They  are  also  the  stuff  Knowledge  Workers’  dreams  are  made  off  as  they  cut  through  geographies,  %me  zones  and  mee%ng  slots,  organiza%onal  boundaries,  archives,  and  hierarchical  levels  like  a  machete  through  buQer  “Analogue”  &  “Physical”   Process  Op8mized   Knowledge  Op8mized                           •  New  Resourcing  Configura%ons   •  Ad-­‐Hoc  Issue  Resolu%on   •  Focused  Change  Ini%a%ves   •  Produc%vity  Enhancement   •  ……..  
  10. 10. On  top  of  that,  they  have  the  unique  ability  to  turn  knowledge  worker  interac%on  into  the  mother  of  all  knowledge  management  systems  simply  as  a  free  of  charge,  and  free  of  effort,  by-­‐product   Surveys   Tags   Microblogs   Documents   Reviews   Forums   Tweets   Discussions   MySites   Polls   Links   Comments   Wikis  Technology  Enabled  Knowledge  Intensive  ways  of  working  leave  trails  that  make  up  new  forms  of  Knowledge  “Management”,  Performance  Reviews,  Organiza%onal  Control,  and  a  host  of  other  benefits  
  11. 11. What  is  more,  the  numbers  of  Knowledge  Workers  raised  in  a  technologically  enabled  world  is  steadily  on  the  rise   By  the  %me  they  are  21  each  digital   na%ve  will  have  seen  250,000  emails   and  instant  messages  
  12. 12. Collabora%ve  and  Social  Technologies  sound  to  good  to  be  true  for  what  they  can  poten%ally  bring  to  Knowledge  Worker  rich  environments  –  and  they  are.  There  are  some  irky  hurdles  to  overcome  IT  IS  NOT  A  SILVER  BULLET     12  
  13. 13. Most  organiza%ons  have  a  well  established  way  of  doing  things  –  the  tradi%onal  way  -­‐  made  up  of  ingrained  processes,  ways  of  working,  emails,  commiQees,  and  what  have  you  that  need  to  be  overcome   The  Corpora8on:  “the  maze  of   structures,  ways  of  working,   hierarchies,  and  other  hurdles  ”   The  Internet:  “the   Greenfield  Heaven”  
  14. 14. In  addi%on  to  that  –  it  is  not  enough  to  reconsider  how  much  faster  you  can  travel  using  new  collabora%ve  and  social  technologies,  you  need  to  really  rethink  the  route  you  are  taking   (Which  incidentally  requires  Tacit  Knowledge  to  be  able  to  see  the  beQer  route…)  
  15. 15. Fortunately  there  are  a  number  of  tried  and  tested  recipes  for  taking  advantage  of  what  collabora%ve  and  social  technologies  can  mean  for  crea%ng  a  a  Step  Change  in  the  ability  to  Channel  the  Collec%ve  Strength  of  Knowledge  Workers  towards  Business  Opportuni%es    A  SIMPLE  RECIPY   15  
  16. 16. Three  guidelines  to  consider  for  going  aRer  the  organiza%on’s  collec%ve  Knowledge  Worker  strength   3  >  Take  out  the  old  way  if   at  all  possible   2  >  Make  the  new  way  truly   beQer  and  desirable   1  >  Aim  for  something  truly   meaningful  
  17. 17. Five  Lesson’s  Learnt  or  prerequisites  for  success  to  consider  for  going  aRer  the  organiza%on’s  collec%ve  Knowledge  Worker  strength   Purpose   Posi8ve   Purpose   People   process   Stakeholder     Prepara8on     Interest   &  Prac8ce   Ver8cal     Tools  &   Endorsement   Technologies  

×