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Content Marketing Get up to speed - Williton

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Content Marketing Get up to speed - Williton

  1. 1. Content Marketing @cosmickated
  2. 2. What is Get up to speed? • Fully funded business and community support alongside roll-out of superfast broadband • Helping to ensure we all make the most out of the superfast broadband • Adopt – understand -- exploit • Delivered by Cosmic Peninsula Consortium
  3. 3. What are we doing? Can we help? • Management and boardroom briefings • Staff engagement and learning • Client focussed – Hands-on Workshops – tablets, smart phones, internet beginners – Gadget shows – Seminars – Briefings – Taster sessions – Signposting to other services
  4. 4. Events coming up
  5. 5. Where and when
  6. 6. What is content marketing? A marketing technique • create and distribute valuable, relevant and consistent content • to attract and acquire a clearly defined audience • with the objective of driving profitable customer action.
  7. 7. What is content marketing? • Images • Archived content • Infographics • Video • Blogs • Explainers • Web pages • PDF downloadable content • Content for Syndication • Podcasts
  8. 8. Why Content Marketing? • Increase in engagement • It’s favoured by 68% of customers – they prefer it • On average it generates 54% more leads • Some businesses have seen a 30% increase in Sales with Content Marketing (Zappos) • More than half of B2B marketers plan to increase their content marketing budget in 2015. • 70% of B2B marketers are creating more content than a year ago.
  9. 9. SEO Content Marketing Social Media
  10. 10. What isn’t it? • An advert
  11. 11. Granddad of Content Marketing • Red Bull Screen Shot • Energy Drinks business  Media company
  12. 12. Top content marketing approaches 1. Content strategy and planning 2. Context is king 3. Influence marketing 4. Brand alignment 5. Thought leadership
  13. 13. Content strategy and planning
  14. 14. Create more content • ‘Interesting content’ is a top 3 reason why people follow brands and companies on social media • Companies with blogs generate 2/3rds more leads per month than non-blogging companies
  15. 15. Product is boring? Selling SEO services? The Beginner’s Guide to SEO from Moz. This resource, offered for free, has been viewed millions of times, bringing in countless customers who otherwise might never have stumbled across Moz and the services they offer.
  16. 16. Blendtec
  17. 17. Use your intelligence ‘Brits, Boobs and Botox…’ Transform • plastic surgery company • CRM system – most popular questions? • Most popular surgery • Boob job capital is Blackpool • Biggest Facelift age-group 18-24
  18. 18. Wrote a report • Sent out as PR - 40 pieces of coverage, including Sun, Start, Telegraph, Daily Mail • 7,000 referrals for surgery • 105% increase in SEO • 65 conversions
  19. 19. Make it visual 2.4 times more likely to click on a post if images are present
  20. 20. Become a storyteller Make it visual, engaging, emotional
  21. 21. Video everything • videos increase people’s understanding of your product or service by 74% - Digital Sherpa 2014 • “Video is going to be gigantic in 2015. The social content marketing world will put more dollars there, and YouTube and Vine will increase their impact.” Michael Walton SVP of Marketing and Product at Simply Measured • 45% of viewers stop watching a video after one minute. By the two-minute mark, 60% of viewers have tuned out
  22. 22. http://www.youtube.com/watch?v=HXNfDO-hGF0 Video first? • Product descriptions, visualisations • Expert analysis, talks • Case studies, testimonials • 1 in 3 Millennials watch online material and virtually no broadcast TV • Becoming significant in Search Results • Pre sales – research • Post sales - support • By 2017, video will account for 69% of all consumer internet traffic
  23. 23. Customer support Creating video content for customer retention & staff engagement and training: Sony Xperia have created a YouTube channel of all their support and advice guides.
  24. 24. Meformers vs Informers Researchers at Rutgers University found that only 20% of us are informers on social media, while the other 80% are meformers. Informers had more 2x followers of meformers. Sharing information is better for your follower count than sharing about yourself.
  25. 25. Content strategy 1. Who are your users? 2. Who are your competitors? 3. What do you bring to the table? 4. What do you hear? 5. What content do you already have? 6. What is the purpose of your content? 7. How often should you publish & distribute content? 8. Who is in charge/produce/maintain your content?
  26. 26. Context is king
  27. 27. Context not content Targeted and Relevant to - • target markets • time • location • decisions • It’s real content marketing
  28. 28. Create profiles..
  29. 29. Think about your customers • What are they viewing your content on? • What are they interested in? • What gaps do they need filling? • What time of the day will they engage? • What network are they on –Mobile, desktop, data or wifi? • Create personas and include time of day, networks and devices
  30. 30. The power of the influencer
  31. 31. “A brand is no longer what we tell the consumer it is–it is what consumers tell each other it is.” Scott Cook, the founder and CEO of Intuit
  32. 32. Influencer marketing • Influencer marketing - identifies and targets individuals with influence • Create content they will share • Ask them to create content • Marketing-inspired word-of-mouth generates more than twice the sales of paid advertising, and these customers have a 37% higher retention rate – McKinsey 2014
  33. 33. Nielsen say - 90% of consumers trust peer recommendations, while only 33% trust ads
  34. 34. Rise of the internet star Research and use Influencers 1,784,296 subscribers on YouTube 6.6m subscribers
  35. 35. How do you find influencers? • Huffington Post 99 • The Guardian 99 • Accuweather 63 • BBC Radio1 94 • BBC News 83 • BBC Weather 70 • BBC Breakfast 79
  36. 36. getlittlebird.com
  37. 37. Hashtagify.me Hashtagifi.me
  38. 38. Align your brand Use Content for Brand alignment
  39. 39. Use content to align your brand • Improve brand penetration – New age, audience – Different audience • Help them to understand your story…
  40. 40. • Mulberry – ‘hand crafted in Britain’ brand • Commissioned a series of focusses on similar brands • Wedgewood • Aston Martin • Mackintosh • Saying – ‘we are like these brands’ #mulberryteacup
  41. 41. Social Media and Thought Leadership Thought leadership
  42. 42. Thought leadership • Blogging • Guest blogging • PR articles • Video interviews • Commissioners • Funders • GPs, referral routes • Friends/carers
  43. 43. This is your life Podcast • Downloaded 250,000 every month • My blog is the top leadership blog in the world, with more than
  44. 44. What are we doing? • Free sessions • Showcase new technologies • Hands-on Workshops – tablets, smart phones, internet beginners • Gadget shows • Seminars • Briefings • Taster sessions • Signposting to other services
  45. 45. Questions Thanks for listening @cosmickated

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