Wikis:
Conversational
Technologies for
Community Collaboration
Gerry McKiernan
Science and Technology
Librarian
Iowa State...
CELT Teaching and
Learning
Workshop Series
 WHAT
 Wikis for Collaboration, Sharing and
Learning
 WHERE
 1230 Communica...
The screen prints selected for this
presentation are for educational
purposes.
Their inclusion does not constitute
an endo...
The views and opinions
expressed in this presentation
are those of the presenter and
do not constitute an
endorsement by I...
! THANK YOU !
 Heather Brumm
 Instructional Development
Specialist, CELT
 Alan Schmidt
 Assistant Director, CELT
 Sus...
<Quote> (1)
“The basic [idea] of the Web is that
[it is] an information space
through which people can [not
only] communic...
<Quote> (2)
The idea was not just that it should
be a big browsing medium.
The idea was that everybody would
be putting th...
Table of Contents
 Wikis
 Definition
 Features and functionalities
 Advantages / Disadvantages
 Wiki engines
 Exampl...
Wiki (1)
“A wiki is a freely-expandable collection
of interlinked Web 'pages‘, a hypertext
system for storing and modifyin...
Wiki (2)
“Wiki is a … collaborative space …
because of its total freedom, ease of
access, and use, [and] simple and
unifor...
Wiki (3)
The original Wiki - the Portland Pattern
Repository - was created by Ward
Cunningham in 1995 (
c2.com/cgi/wiki?Wi...
Wiki (4)
“Cunningham coined the term ‘Wiki’
after the ‘wiki wiki’ or ‘quick’ shuttle
buses at Honolulu Airport” (
en.wikip...
http://www.idblog.org/archives/2004_06.html
http://www.wikipedia.org/
http://en.wikipedia.org/
Features and
Functionalities (1)
 Ability to edit a page
 View recently changes pages
 ‘History’ feature to view or rol...
 ‘Discuss’ offline changes or proposed
changes to a page
 A ‘backlinks’ function (view all the
pages that link to the pa...
 Most public wikis do not generally
require that readers register
 Additions or modifications made by
readers typically ...
Levels of Access
(1)
TYPE
DESCRIPTION RESTRICTIONS
Fully
open
Original, 57-flavor, open
community model
No
restrictions
Lo...
TYPE
DESCRIPTION RESTRICTIONS
Members-
only
All users must be registered; may
involve further group
restrictions
Login to ...
Wiki Advantages (1)
 Asynchronous benefit of incorporating the
assistance of experts, peers and other
professionals
 Exc...
Wiki Advantages (2)
 Level the playing field and allow all opinions to
be heard
 Increase communication efficiency and
p...
Wiki Advantages (3)
Wikis have the potential to
 provide individuals with a forum for improving
knowledge and advancing t...
Wiki Advantages (4)
Wikis
Have
the Potential and Power
to Change
How We Think About
How We Live and Work.
(Bean and Hott 2...
Wiki Disadvantages (1)
 Installation can be demanding, particularly for
some Wiki engine software (e.g., TWiki)
 Editing...
Wiki Disadvantages (2)
 Content accuracy, balance,
comprehensiveness, and consistency, and
reliability can be questioned
...
Wiki Engines
“Wiki software is a type of
collaborative software that runs a Wiki
system. It is usually implemented as a
se...
Top Wiki Engines (1)
 MediaWiki
 http://en.wikipedia.org/wiki/MediaWiki

Feature-rich wiki implementation

Written in ...
Top Wiki Engines (2)
 PmWiki
 http://www.pmichaud.com/wiki/PmWiki/

Developed by Patrick Michaud

Uses PHP scripting l...
Top Wiki Engines (3)
 UseModWiki
 http://www.usemod.com/cgi-bin/wiki.pl

Written by Clifford Adams in the Perl
programm...
Commercial Services
 Atlassian

http://www.atlassian.com/
 Jotspot
 http://www.jotspot.com/
 Socialtext

http://www....
EXAMPLES
 Higher Education
 Courses
 Information services
 Programs
 Research projects
 University portal
http://careo.elearning.ubc.ca/cgi-bin/wiki.pl?HomePage
University of British Columbia
UseModWiki
http://careo.elearning.ubc.ca/cgi-bin/wiki.pl?Mech410-550_InfoSources
http://careo.elearning.ubc.ca/cgi-bin/wiki.pl?Cs430
http://careo.elearning.ubc.ca/cgi-bin/wiki.pl?InstitutionalRepository
http://wiki.wsu.edu/
http://wiki.wsu.edu/index.php/ME_416_Pezeshki
http://wiki.wsu.edu/index.php/ME_416_Pezeshki#
Quality_Function_Deployment_.28QFD.29
http://wiki.wsu.edu/index.php/Teaching_Learning_Use_Cases
http://wiki.wsu.edu/index.php/Teaching_Learning_Use_Cases
http://wiki.wsu.edu/index.php/Teaching_Learning_Use_Cases
PmWiki
http://biro.bemidjistate.edu/%7Emorgan/e-rhetoric/wiki.php/Elements/EntryPoint
OpenWiki
http://writingprogram.hfa.umass.edu/wpwiki/
Romantic Audience Project
SnipSnap
http://www.rc.umd.edu/pedagogies/commons/innovations/rap/
http://www.jisc.ac.uk/index.cfm?name=project_probe
PROWE
The Open University /
University of Leicester
http://wiki.student.utwente.nl/wiki/Hoofdpagina
Universiteit Twente
MediaWiki
http://wiki.student.utwente.nl/wiki/Faculteiten
http://wiki.student.utwente.nl/wiki/Psychologie
http://wiki.student.utwente.nl/w/index.php?title=Master&action=edit
Commercial Services
 Confluence (Atlassian)
 Cornell University
 IOWA STATE UNIVERSITY
 Johns Hopkins University
 MIT...
http://pws2.ait.iastate.edu/wiki/display/CCL/Home
http://www.worldwidewiki.net/wiki/SwitchWiki
Directory of Public Wiki Implementations
Cited Works
 LuAnn Bean and David D. Hott, “
Wiki: A Speedy New Tool to Manage Projects
,” Journal of Corporate Accountin...
http://www.public.iastate.edu/~CYBERSTACKS/WikiBib.htm
</EndQuote> (1)
“The Medium is
the Message,
…
the Audience
is the
Content.”
Marshall McLuhan
[SOURCE]http://www.marshallmc...
</EndQuote> (2)
“Hot media are … low in
participation,
Cool media are high
in participation or completion
by the audience....
Disruptive
Technologies
for
Dynamic Possibilities
Gerry McKiernan
Science and Technology
Librarian
Iowa State University L...
! THANK YOU !
FOR YOUR
ATTENTION
FINAL
November 2, 2005
11:30
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Celt2005

  1. 1. Wikis: Conversational Technologies for Community Collaboration Gerry McKiernan Science and Technology Librarian Iowa State University Library Ames, Iowa USAhttp://www.public.iastate.edu/~gerrymck/CELT2005.ppt
  2. 2. CELT Teaching and Learning Workshop Series  WHAT  Wikis for Collaboration, Sharing and Learning  WHERE  1230 Communications Building  WHEN  November 3 2005 | 13:10 – 14:30 |
  3. 3. The screen prints selected for this presentation are for educational purposes. Their inclusion does not constitute an endorsement of an associated product, service, place, or institution. DISCLAIMER (1)
  4. 4. The views and opinions expressed in this presentation are those of the presenter and do not constitute an endorsement by Iowa State University or its Library. DISCLAIMER (2)
  5. 5. ! THANK YOU !  Heather Brumm  Instructional Development Specialist, CELT  Alan Schmidt  Assistant Director, CELT  Susan Yager  Associate Director, CELT
  6. 6. <Quote> (1) “The basic [idea] of the Web is that [it is] an information space through which people can [not only] communicate [in general], but communicate in a special way: communicate by sharing their knowledge in a pool.
  7. 7. <Quote> (2) The idea was not just that it should be a big browsing medium. The idea was that everybody would be putting their ideas in, as well as taking them out.” Tim Berners-Lee Father of the Web http://www.w3.org/1999/04/13-tbl.html
  8. 8. Table of Contents  Wikis  Definition  Features and functionalities  Advantages / Disadvantages  Wiki engines  Examples  Higher education
  9. 9. Wiki (1) “A wiki is a freely-expandable collection of interlinked Web 'pages‘, a hypertext system for storing and modifying information - a database, where each page is easily editable by any user … .” (Leuf and Cunningham 2001, 14)
  10. 10. Wiki (2) “Wiki is a … collaborative space … because of its total freedom, ease of access, and use, [and] simple and uniform navigational conventions … .” “[It] ... is also a way to organize and cross-link knowledge … .” Ward Cunningham Father of the Wiki (Leuf and Cunningham 2001, 16)
  11. 11. Wiki (3) The original Wiki - the Portland Pattern Repository - was created by Ward Cunningham in 1995 ( c2.com/cgi/wiki?WikiHistory). 'Wiki wiki' (pronounced ‘wicky’, ‘weekee’ or ‘veekee’) (encyclopedia.laborlawtalk.com/Wiki# Pronunciation) is a Hawaiian term for 'quick' or 'super- fast' (en.wikipedia.org/wiki/Wiki).
  12. 12. Wiki (4) “Cunningham coined the term ‘Wiki’ after the ‘wiki wiki’ or ‘quick’ shuttle buses at Honolulu Airport” ( en.wikipedia.org/wiki/Wiki#History). The wiki concept reflects his view that a Web-based database should be simple to create and easy to use (en.wikipedia.org/wiki/Ward_Cunningham).
  13. 13. http://www.idblog.org/archives/2004_06.html
  14. 14. http://www.wikipedia.org/
  15. 15. http://en.wikipedia.org/
  16. 16. Features and Functionalities (1)  Ability to edit a page  View recently changes pages  ‘History’ feature to view or roll back to a previous version of a page (Peterson 2004, 14) Most wikis provide the user with a set of navigation or utility tools such as:
  17. 17.  ‘Discuss’ offline changes or proposed changes to a page  A ‘backlinks’ function (view all the pages that link to the page currently displayed)  Search function (Peterson 2004, 14) Features and Functionalities (2)
  18. 18.  Most public wikis do not generally require that readers register  Additions or modifications made by readers typically are not reviewed prior to publication within a wiki (en.wikipedia.org/wiki/Wiki) Features and Functionalities (3)
  19. 19. Levels of Access (1) TYPE DESCRIPTION RESTRICTIONS Fully open Original, 57-flavor, open community model No restrictions Lockable All pages public, but editing restricted in various ways (lockable pages) Edit authentication Gate Some pages public (may be lockable); other pages restricted to registered users Edit Authentication login sections (Leuf and Cunningham 2001, 277)
  20. 20. TYPE DESCRIPTION RESTRICTIONS Members- only All users must be registered; may involve further group restrictions Login to wiki Firewalle d All users must be on specific network Login to system Personal Notebook usage on own system or private Web site directory Not applicable (Web site login). (Leuf and Cunningham 2001, 277) Levels of Access (2)
  21. 21. Wiki Advantages (1)  Asynchronous benefit of incorporating the assistance of experts, peers and other professionals  Excellent means to annotate evolving issues where spare notes, thoughts, and a meandering collection of file formats exist  Facilitate the exchange of ideas for small group projects  Provides for a more creative environment and expanding knowledgebase in project
  22. 22. Wiki Advantages (2)  Level the playing field and allow all opinions to be heard  Increase communication efficiency and productivity over ‘back-and-forth’ exchanges of e-mail attachments and discussion boards  Provide a way to get everyone on the same page through the writable Web  Harness the power of diverse individuals to create collaborative works
  23. 23. Wiki Advantages (3) Wikis have the potential to  provide individuals with a forum for improving knowledge and advancing thought processes  form collaborative social research communities with respect to project management, and  provide innovative reference repositories for all aspects of planning, operation, and implementation (Bean and Hott 2005, 8)
  24. 24. Wiki Advantages (4) Wikis Have the Potential and Power to Change How We Think About How We Live and Work. (Bean and Hott 2005, 6-7)
  25. 25. Wiki Disadvantages (1)  Installation can be demanding, particularly for some Wiki engine software (e.g., TWiki)  Editing wiki documents can be cumbersome for some individuals  Overcoming cultural hurdles of hierarchy, control, and a sense of lack of accountability  Issues of legal liability, privacy, reputation, and security must be considered
  26. 26. Wiki Disadvantages (2)  Content accuracy, balance, comprehensiveness, and consistency, and reliability can be questioned  Wikis are cumulative rather than serial  Articles, by design, are always in flux, editable, and have a mixed degree of quality and finality (Bean and Hott 2005, 7)
  27. 27. Wiki Engines “Wiki software is a type of collaborative software that runs a Wiki system. It is usually implemented as a server-side script that runs on one or more Web servers, with the content generally stored in a relational database management system , although some implementations use the server's file system instead.”http://en.wikipedia.org/wiki/Wiki_engine
  28. 28. Top Wiki Engines (1)  MediaWiki  http://en.wikipedia.org/wiki/MediaWiki  Feature-rich wiki implementation  Written in PHP and uses an underlying MySQL relational database management system  GNU General Public License  Used in Wikipedia [http://en.wikipedia.org/]  MoinMoin  http://moinmoin.wikiwikiweb.de/  Implemented in Python  Flat file  GNU General Public License
  29. 29. Top Wiki Engines (2)  PmWiki  http://www.pmichaud.com/wiki/PmWiki/  Developed by Patrick Michaud  Uses PHP scripting language  Flat file  GNU General Public License  TikiWiki  http://tikiwiki.org/tiki-index.php  Open source content management system (CMS) and Groupware that can be used to create Web applications, sites, portals, intranets and extranets  Based on Linux, Apache, MySQL and PHP
  30. 30. Top Wiki Engines (3)  UseModWiki  http://www.usemod.com/cgi-bin/wiki.pl  Written by Clifford Adams in the Perl programming language  Flat file  GNU General Public License http://c2.com/cgi/wiki?TopTenWikiEngines
  31. 31. Commercial Services  Atlassian  http://www.atlassian.com/  Jotspot  http://www.jotspot.com/  Socialtext  http://www.socialtext.com/
  32. 32. EXAMPLES  Higher Education  Courses  Information services  Programs  Research projects  University portal
  33. 33. http://careo.elearning.ubc.ca/cgi-bin/wiki.pl?HomePage University of British Columbia UseModWiki
  34. 34. http://careo.elearning.ubc.ca/cgi-bin/wiki.pl?Mech410-550_InfoSources
  35. 35. http://careo.elearning.ubc.ca/cgi-bin/wiki.pl?Cs430
  36. 36. http://careo.elearning.ubc.ca/cgi-bin/wiki.pl?InstitutionalRepository
  37. 37. http://wiki.wsu.edu/
  38. 38. http://wiki.wsu.edu/index.php/ME_416_Pezeshki
  39. 39. http://wiki.wsu.edu/index.php/ME_416_Pezeshki# Quality_Function_Deployment_.28QFD.29
  40. 40. http://wiki.wsu.edu/index.php/Teaching_Learning_Use_Cases
  41. 41. http://wiki.wsu.edu/index.php/Teaching_Learning_Use_Cases
  42. 42. http://wiki.wsu.edu/index.php/Teaching_Learning_Use_Cases
  43. 43. PmWiki http://biro.bemidjistate.edu/%7Emorgan/e-rhetoric/wiki.php/Elements/EntryPoint
  44. 44. OpenWiki http://writingprogram.hfa.umass.edu/wpwiki/
  45. 45. Romantic Audience Project SnipSnap http://www.rc.umd.edu/pedagogies/commons/innovations/rap/
  46. 46. http://www.jisc.ac.uk/index.cfm?name=project_probe PROWE The Open University / University of Leicester
  47. 47. http://wiki.student.utwente.nl/wiki/Hoofdpagina Universiteit Twente MediaWiki
  48. 48. http://wiki.student.utwente.nl/wiki/Faculteiten
  49. 49. http://wiki.student.utwente.nl/wiki/Psychologie
  50. 50. http://wiki.student.utwente.nl/w/index.php?title=Master&action=edit
  51. 51. Commercial Services  Confluence (Atlassian)  Cornell University  IOWA STATE UNIVERSITY  Johns Hopkins University  MIT  Oregon State University  Stanford  University of Michigan http://www.atlassian.com/software/confluence/
  52. 52. http://pws2.ait.iastate.edu/wiki/display/CCL/Home
  53. 53. http://www.worldwidewiki.net/wiki/SwitchWiki Directory of Public Wiki Implementations
  54. 54. Cited Works  LuAnn Bean and David D. Hott, “ Wiki: A Speedy New Tool to Manage Projects ,” Journal of Corporate Accounting & Finance 16, no. 5 (July/August 2005):3-8.  Bo Leuf and Ward Cunningham, The Wiki Way: Quick Collaboration on the Web . Boston: Addison-Wesley, 2001.  Gerry McKiernan, “WikimediaWorlds: Part I. Wikipedia,” Library Hi Tech News 22, no. 8 (September/October 2005): 46-54.
  55. 55. http://www.public.iastate.edu/~CYBERSTACKS/WikiBib.htm
  56. 56. </EndQuote> (1) “The Medium is the Message, … the Audience is the Content.” Marshall McLuhan [SOURCE]http://www.marshallmcluhan.com/
  57. 57. </EndQuote> (2) “Hot media are … low in participation, Cool media are high in participation or completion by the audience.” Marshall McLuhan Understanding Media: The Extensions of Man. (New York: McGraw-Hill, 1964), 23.
  58. 58. Disruptive Technologies for Dynamic Possibilities Gerry McKiernan Science and Technology Librarian Iowa State University Library Ames, Iowa USAhttp://www.public.iastate.edu/~gerrymck/TICER2005.ppt
  59. 59. ! THANK YOU ! FOR YOUR ATTENTION
  60. 60. FINAL November 2, 2005 11:30

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