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01-AUG-2016
George Driver, 27839 AlderGlen Cir, Valencia, CA 91354,(323) 787-4921,georgej.driver@yahoo.com
CONFIDENTIAL RE...
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CONFIDENTIAL RESUME - George Driver 08-01-2016

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CONFIDENTIAL RESUME - George Driver 08-01-2016

  1. 1. 01-AUG-2016 George Driver, 27839 AlderGlen Cir, Valencia, CA 91354,(323) 787-4921,georgej.driver@yahoo.com CONFIDENTIAL RESUME GEORGE DRIVER EDUCATION: University of Phoenix, Phoenix, AZ BS, Business/Accounting,3.54 GPA COMPUTER SKILLS: Advanced Excel, Word, and Oracle EXPERIENCE: Princess Cruises,Valencia, CA 10/07 – 1/16 Accounting Clerk I (Accounts Receivable Collector) (6/11 – 1/16)  Raised billing for new invoices, submitting adjustment when necessary on valid billings and collecting payments due to Princess Cruises regarding Medical billings, Art billing, Commission Recalls, and all AMEX Chargeback's.  Worked with Travel Agencies, Insurance Companies and passengers in order to collect payment in which are due to Princess Cruises.  Worked closely with Global Fine Arts to determine how much is due on current Promissory Notes and when to notify that the payments received are either partial or paid in full so this way they could either work with the client to collect the remaining amount due or prepare the art items for shipment.  Completed J&R Reports on time in order to meet management deadlines.  Collected payments for passengers’reservations (worked very closely with numerous travel agencies).  Provided accurate information to passengers and travel agencies regarding future and past reservations. Princess Cruises,Valencia, CA Accounting Clerk II (Chargeback'sSpecialist & Onboard Disputes Specialist) (8/10 – 6/11)  Declined/Chargeback billings for onboard charges.  Transportation Fees incurred due to early disembarkation/late embarkation.  Submitted KREV Forms to Management for Approval (Refunds related to passengercomplaints travel agencies commissions). Cunard Line, Valencia, CA 7/09 – 8/10 Group Specialist Accounts (Sales Department)  Made daily calls outs for Cunard's Concierge's Desk (Special Services Dept./ Used Business Objects to create monthly call out spread sheets on Excel.  Made and Sold White Star Luggage reservations and collecting funds (Working with DHL & Fed Ex to provide passengerand travel agents with accurate information.  Sold and Made Kennel reservations for sailing passengers on northbound and southbound transatlantic reservations,(Building Excel spreadsheets/password protected on a monthly basis/Emailing the Ship's Purser to provide accurate information regarding passenger’s pets,pet passports,required vegetarian treatments for pets to sail. Princess Cruises,Valencia, CA 10/07 – 7/09 Reservation Agent (Sales Department)  Sold Cruises, made reservations and handling support calls with travel agents and directs customers.  Collected payments for passengers’reservations (worked very closely with numerous travel agencies).  Provided accurate information to passengers and travel agencies regarding future and past reservations.

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