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The Seceret to Implementing New Technology


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The Seceret to Implementing New Technology

  1. 1. 5 Tips for Implementing New Technology
  2. 2. Most people don't see technology implementation and digital transformation as being related.
  3. 3. But new tech implementation is often an important part of digital transformation.
  4. 4. And both should be treated as a constantly evolving process.
  5. 5. Here are 5 tips and strategies to help ensure your technology implementation is successful. Tips and Strategies
  6. 6. 1. Remember the human aspect.
  7. 7. “Digital” transformation can be misleading,
  8. 8. suggesting the transformation is all about the technology.
  9. 9. Business is human to human.
  10. 10. Don’t let all the shiny technology distract you from the real goal:
  11. 11. Leveraging new digital tools to transform how PEOPLE connect,
  12. 12. communicate,
  13. 13. and collaborate with each other.
  14. 14. 2. Choose the right technology.
  15. 15. “Only 14% of executives have the right technology to execute their digital strategy." (Forrester)
  16. 16. You want to choose your technology (and your technology providers) carefully.
  17. 17. Ask yourself these questions:
  18. 18. Is it nimble enough to adjust and keep up with the digital world?
  19. 19. Does it have a high viral coefficient?
  20. 20. Viral coefficient: when a technology or tool self propagates (lowering adoption efforts).
  21. 21. What are the upfront costs, maintenance costs and support costs?
  22. 22. Does the technology fit the needs of the company and the users?
  23. 23. 3. Focus on the end user.
  24. 24. The user’s needs are the business’s needs.
  25. 25. Users are where the productivity is,
  26. 26. and are the ones who will actually be using the new technology.
  27. 27. Users can be your strongest champions...
  28. 28. or your loudest challengers.
  29. 29. Interview users across your organization about their daily frustrations, challenges and business needs.
  30. 30. Get them involved early on and make them feel like they are part of the implementation process.
  31. 31. And consistently get feedback often once the technology has been implemented.
  32. 32. Ensure the new technology SIGNIFICANTLY solves big work problems for users.
  33. 33. The implementation process can be frustrating...
  34. 34. and users will not switch to the new technology if improvement is minimal.
  35. 35. Remember: Change is hard.
  36. 36. So invest in training and change management and start early.
  37. 37. 4. Don’t get stuck in a box.
  38. 38. The common response when an organization encounters a problem,
  39. 39. is to quickly attach a general category to the issue,
  40. 40. and then find a vendor or a piece of technology that falls under that umbrella.
  41. 41. Not only is that incredibly limiting when selecting a solution,
  42. 42. but it often leads to failure...
  43. 43. because the tech doesn't dive deeply enough into the problem,
  44. 44. or address the needs of the business and the user.
  45. 45. Needs are not static, and constantly change.
  46. 46. Move beyond trying to solve a need with a product and implement technology that will grow and develop with your business.
  47. 47. Is this tech going to address a need in an ongoing way or just for the time being?
  48. 48. Can it address multiple needs in many different ways?
  49. 49. 5. It’s okay to cut your losses.
  50. 50. "68 percent of technology projects are unsuccessful." (IAG consulting)
  51. 51. "No one is certain of the real cost of failed [tech] projects, but in the US alone it is estimated to be upwards of $75 billion a year in re-work costs and abandoned systems." (Computer Weekly)
  52. 52. Don’t fall victim to the sunk cost fallacy....
  53. 53. and try to save face by sticking with tech that is failing...
  54. 54. because you’ve already sunk so much money into it.
  55. 55. Cut technology that isn't working,
  56. 56. regardless of how far along in the process you are.
  57. 57. The decision can be hard to make, especially when there is money and pride Involved.
  58. 58. But it's a decision that NEEDS to be made,
  59. 59. to avoid a backlog of failed projects...
  60. 60. and help your business in the long run.
  61. 61. Want more information?
  62. 62. Check out our webinar on the topic.
  63. 63. Sign up for a free demo of our Intranet Solution!
  64. 64.