PROCESS • ANALYTICS • TECHNOLOGY 1© 2014 Copyright Genpact. All Rights Reserved.
BPR SSC, BPO, Hybrid
$ 158m
$ 82m $ 83m
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Mature organizations expect more impact than less mature ones from technology and BPR

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Mature organizations expect more impact than less mature ones from technology and BPR. Know more here: http://go.genpact.com/CFO-research-Advanced-Operating-Models.html

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Mature organizations expect more impact than less mature ones from technology and BPR

  1. 1. PROCESS • ANALYTICS • TECHNOLOGY 1© 2014 Copyright Genpact. All Rights Reserved. BPR SSC, BPO, Hybrid $ 158m $ 82m $ 83m Tech $ 110m SSC, BPO, Hybrid $ 178m BPR $ 295m TechBPRTech SSC, BPO, Hybrid1 $ 268m $ 155m $ 103m FINANCE AND ACCOUNTING ► OPERATING MODEL IMPACT ► BY MATURITY Annual $ impact is the impact of operating model initiatives in US$ per annum including reduction of cost, capital required, improvement of cash and revenue growth Mature organizations expect more impact than less mature ones from technology and BPR • Advanced organizational models seen as more frequently deployable but having less standalone impact • Impact in mature organizations consistently higher than in the rest OVERALL MATURE IMMATURE n=157 finance and accounting executives from a survey conducted by LinkedIn commissioned by Genpact; Mature=119, Not mature=38 Average $ impact, bar width proportional to percent of respondents stating that the initiative will have a material impact Average $ impact DIRECTIONAL 1 BPO – Business Process Outsourcing, SSC – Shared Services Center

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