Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

[Genesys Webinar] How mid-size contact centers are adopting cloud customer service transformation

147 views

Published on

The combined forces of digital transformation, customer experience and cloud-based contact center products herald a new day for mid-market contact centers.

Watch this Genesys webcast to learn how mid-size contact centers transformed customer and agent experiences by moving to a cloud contact center tailored to meet the unique needs and preferences of their business, including: security, control, functionality and speed.

Industry leading analyst, Mary Wardley from IDC, will lead a panel of cloud technology leaders from Genesys discussing insights recently released in a joint report from IDC and Genesys.

Published in: Technology
  • Be the first to like this

×