Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Cloud, On-Premises or Hybrid?

1,598 views

Published on

Forrester Research notes that 60% of CX professionals surveyed are committed to differentiating or distinguishing their organizations from competitors on the basis of customer experience. This slideshare shows how organizations looking to modernize and differentiate their contact centers have three major deployment options to consider when introducing new capabilities: on-premises, in the Cloud, or a hybrid solution.

Learn more by downloading the Contact Babel Report: The US Contact Center Decision-Makers' Guide 2015 http://gsys.co/VJH3x

Published in: Technology
  • Be the first to like this

×