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FIRO-B   Fundamental      Interpersonal          Relations              Orientation                 Behavior   BFIRO      ...
History      1958   Will Schutz, Ph.D.                   Submarine Personnel      1978   Consulting Psychologists       ...
Self-Awareness = Key      Personal/Professional Development      Employee/Management Relations      Career Development ...
FIRO-B    The   Six Basics:       Expressed   Inclusion (eI)       Wanted   Inclusion (wI)       Expressed   Control (...
Your FIRO-B Results: How to    Score the Self-Scorable                        Inclusion Control                    Affecti...
How Others May See You Inclusion High Wanted Inclusion 1. May take rejection as devastating. 2. May think being away is mi...
How Others May See You Inclusion Low Wanted Inclusion 1. May feel invitations are obligations. 2. May not want to be singl...
How Others May See You Affection High Wanted Affection 1. May find a lack of concern as insensitive 2. May need continuous...
How Others May See You Affection Low Wanted Affection 1. May find reassurances as superficial 2. May become offended by pe...
How Others May See You Control High Wanted Control 1. May perceive any structuring as inadequate 2. May consider standard ...
How Others May See You Control Low Wanted Control 1. May not want any control. 2. May feel pressured by plans and stressed...
FIRO-B      An instrument for emotional       intelligence awareness        Self-Awareness        Communication       ...
FIRO-B  What   it does:  Aids   in understanding one’s    behavior and its effect on others  Increases   your awareness...
FIRO-B  When     to use it:   Almost     anytime - It is short,       quick to take and score, and       surprisingly in...
Learning Objectives    History    Theory    FIRO-B Model    Administration & Interpretation     Guidelines      resul...
Learning Objectives (cont.)      Case Studies        personal relationship growth        team building        career d...
Theory    Individual   Motivated by THREE       Interpersonal Needs        Inclusion: the amount of belonging,        at...
Theory      The FIRO-B helps give insight into a       client’s degree of interpersonal       understanding on several le...
Theory Group Development            Inclusion Issues                           Control Issues       Affection Issues   BFI...
Theory Group Development                     Should I go for                      a boat ride?                            ...
The FIRO-B Model:                        Page 4 Introduction to FIRO-B in Organizations            INCLUSION (I)   CONTROL...
The FIRO-B Model                INCLUSION (I)                    CONTROL (C)                     AFFECTION (A) Expressed  ...
The FIRO-B Model               INCLUSION (I)                   CONTROL (C)                    AFFECTION (A) Expressed (e) ...
The FIRO-B Model                INCLUSION (I)                    CONTROL (C)                     AFFECTION (A)            ...
BFIRO       Consulting Psychologists Press
FIRO-B Administration- General      Average time = 10 minutes      54 Items      Six questions with nine variations   ...
FIRO-B Administration- Specific      Establish a non-threatening       atmosphere      Give an overview of the purpose  ...
Revised Self-Scorable (10 Minutes)    “ Some items may seem similar to      others. However, each item is      different, ...
Two Dimensions of Interpersonal   Needs                        Inclusion Control                Affection                 ...
FIRO-B Individual Cell Scores: View Your Personal Cell Scores                  eI         eC            eA                ...
Strength of Your InterpersonalNeeds:           Total Need    Total Need      Total Need           for           for       ...
Total Behavior: Expressed         0 to 7 (Low)       8 to 19 (Medium)        20 to 27 High   BFIRO                Consulti...
Total Behavior: Wanted         0 to 7 (Low)       8 to 19 (Medium)        20 to 27 High   BFIRO                Consulting ...
Total Behavior       Expressed Needs             >       Wanted       Needs           keep others at a distance to avoid ...
Strength of Your Interpersonal Needs:Overall Need Score (page 7)       See Bottom Right-Hand               Corner        0...
Patterns of Need Fulfillment--    Inclusion (page 10)                       High Expressed Inclusion (eI)              Low...
Patterns of Need Fulfillment--   Control (page 11)                  High Expressed Control (eC)                  Low Expre...
Patterns of Need Fulfillment--   Affection (page 11)                   High Expressed Affection (eA)                  Low ...
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Firo b

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Firo b

  1. 1. FIRO-B Fundamental Interpersonal Relations Orientation Behavior BFIRO Consulting Psychologists Press
  2. 2. History  1958 Will Schutz, Ph.D. Submarine Personnel  1978 Consulting Psychologists Press  1996 Revised Self-Scorable BFIRO Consulting Psychologists Press
  3. 3. Self-Awareness = Key  Personal/Professional Development  Employee/Management Relations  Career Development  Team Building  Leadership Development  Emotional Intelligence BFIRO Consulting Psychologists Press
  4. 4. FIRO-B  The Six Basics: Expressed Inclusion (eI) Wanted Inclusion (wI) Expressed Control (eC) Wanted Control (wC) Expressed Affection (eA) Wanted Affection (wA) BFIRO Consulting Psychologists Press
  5. 5. Your FIRO-B Results: How to Score the Self-Scorable Inclusion Control Affection • recognition • influence • closeness • belonging • leading • warmth • participation • responsibility • sensitivityExpressedBehavior eI eC eA TOTAL• what I prefer to do EXPRESSED• how much I initiate eI+eC+eA• observable actionWanted wI wC wA TOTALBehavior WANTED• how much I want others to initiate wI+wC+wA• how much I prefer to be the recipient TOTAL TOTAL TOTAL OVERALL INCLUSION CONTROL AFFECTION expressed + eI+wI eC+wC eA+wA wanted BFIRO Consulting Psychologists Press
  6. 6. How Others May See You Inclusion High Wanted Inclusion 1. May take rejection as devastating. 2. May think being away is missing the action. 3. May take lack of acknowledgment as negative BFIRO Consulting Psychologists Press
  7. 7. How Others May See You Inclusion Low Wanted Inclusion 1. May feel invitations are obligations. 2. May not want to be singled out. 3. May consider group time wasteful. BFIRO Consulting Psychologists Press
  8. 8. How Others May See You Affection High Wanted Affection 1. May find a lack of concern as insensitive 2. May need continuous feedback. 3. May find distance from others a personal loss. BFIRO Consulting Psychologists Press
  9. 9. How Others May See You Affection Low Wanted Affection 1. May find reassurances as superficial 2. May become offended by personal questions. 3. May find emotions as distracting - even your own. BFIRO Consulting Psychologists Press
  10. 10. How Others May See You Control High Wanted Control 1. May perceive any structuring as inadequate 2. May consider standard procedures as important 3. May take sole responsibility as burdensome BFIRO Consulting Psychologists Press
  11. 11. How Others May See You Control Low Wanted Control 1. May not want any control. 2. May feel pressured by plans and stressed by structure. 3. May find competitive behavior annoying. BFIRO Consulting Psychologists Press
  12. 12. FIRO-B  An instrument for emotional intelligence awareness  Self-Awareness  Communication  Building Relationships  Conflict Management BFIRO Consulting Psychologists Press
  13. 13. FIRO-B  What it does: Aids in understanding one’s behavior and its effect on others Increases your awareness of your natural strengths and weaknesses Suggests possibilities for improving the way you relate to others BFIRO Consulting Psychologists Press
  14. 14. FIRO-B  When to use it: Almost anytime - It is short, quick to take and score, and surprisingly insightful. It is often used to compliment other instruments. BFIRO Consulting Psychologists Press
  15. 15. Learning Objectives  History  Theory  FIRO-B Model  Administration & Interpretation Guidelines results = strengths patterns  Application Exercises BFIRO Consulting Psychologists Press
  16. 16. Learning Objectives (cont.)  Case Studies  personal relationship growth  team building  career development  management development  Research  organizational  correlations with the MBTI®  Tools for Interpretation BFIRO Consulting Psychologists Press
  17. 17. Theory  Individual Motivated by THREE Interpersonal Needs  Inclusion: the amount of belonging, attention, and recognition desired in social settings.  Control: the level of influence, structure, and responsibility desired.  Affection: the level of rapport, warmth, and support desired. BFIRO Consulting Psychologists Press
  18. 18. Theory  The FIRO-B helps give insight into a client’s degree of interpersonal understanding on several levels:  Inclusion: The willingness to include others or be included.  Control:The willingness to manage and be managed.  Affection: The willingness to express and receive affection  The Flexibility to know when to call these things into play. BFIRO Consulting Psychologists Press
  19. 19. Theory Group Development Inclusion Issues Control Issues Affection Issues BFIRO Consulting Psychologists Press
  20. 20. Theory Group Development Should I go for a boat ride? Who is running the motor? What is my relationship to others on the boat? Self-Awareness BFIRO Consulting Psychologists Press
  21. 21. The FIRO-B Model: Page 4 Introduction to FIRO-B in Organizations INCLUSION (I) CONTROL (C) AFFECTION (A)Expressed(e)Wanted(w) BFIRO Consulting Psychologists Press
  22. 22. The FIRO-B Model INCLUSION (I) CONTROL (C) AFFECTION (A) Expressed I make an effort to include others in my activities. I try I try to exert control and influence over things. I enjoy I make an effort to get close to people. I am comfortable (e) to belong, to join social organizing things and expressing personal feelings groups— to be with people directing others. and I try to be supportive of as much as possible. others. Wanted (w) BFIRO Consulting Psychologists Press
  23. 23. The FIRO-B Model INCLUSION (I) CONTROL (C) AFFECTION (A) Expressed (e) I want other people to invite I feel most comfortable I want others to act warmly me to belong. I enjoy it when working in well-defined toward me. I enjoy it when others notice me. situations. I try to get clear people share their feelings expectations and instructions. with me and when they Wanted encourage my efforts. (w) BFIRO Consulting Psychologists Press
  24. 24. The FIRO-B Model INCLUSION (I) CONTROL (C) AFFECTION (A) I make an effort to include I try to exert control and I make an effort to get close Expressed others in my activities. I try influence over things. I enjoy to people. I am comfortable (e) to belong, to join social groups— to be with people organizing things and directing others. expressing personal feelings and I try to be supportive of as much as possible. others. I want other people to invite I feel most comfortable I want others to act warmly me to belong. I enjoy it when working in well-defined toward me. I enjoy it when others notice me. situations. I try to get clear people share their feelings expectations and instructions. with me and when they Wanted encourage my efforts. (w) BFIRO Consulting Psychologists Press
  25. 25. BFIRO Consulting Psychologists Press
  26. 26. FIRO-B Administration- General  Average time = 10 minutes  54 Items  Six questions with nine variations  Group or individual administration  Guttman scoring method  Self-scorable/on-site scoring BFIRO Consulting Psychologists Press
  27. 27. FIRO-B Administration- Specific  Establish a non-threatening atmosphere  Give an overview of the purpose  Emphasize non- judgmental/developmental  Repetitive items yet independent  Pass it out/others sit quietly  Prediction of scores before scoring BFIRO Consulting Psychologists Press
  28. 28. Revised Self-Scorable (10 Minutes) “ Some items may seem similar to others. However, each item is different, so please answer each one without regard to the others or without trying to be consistent.” BFIRO Consulting Psychologists Press
  29. 29. Two Dimensions of Interpersonal Needs Inclusion Control Affection • recognition • influence • closeness • belonging • leading • warmth • participation • responsibility • sensitivityExpressedBehavior• what I prefer to do• how much I initiate• observable action eI eC eAWantedBehavior• how much I want others to initiate• how much I prefer wI wC wA to be the recipient BFIRO Consulting Psychologists Press
  30. 30. FIRO-B Individual Cell Scores: View Your Personal Cell Scores eI eC eA expresse expresse expresse d d d inclusio control affection n wI wC wA wanted wanted wanted inclusio control affection n  0, 1, 2 LOW Behaviors are rarely displayed by you  3, 4, 5, 6 MEDIUM Behaviors will be a noticeable characteristic of you, but only some of the time  7, 8, 9 HIGH Behaviors are a noticeable characteristic of you in most situations BFIRO Consulting Psychologists Press
  31. 31. Strength of Your InterpersonalNeeds: Total Need Total Need Total Need for for for Inclusion Control AffectionLow = 0 to 5 Medium = 6 to 12 High = 13 to 18 Highest Score =  Most comfortable interpersonal area  Need area you will be the least willing to sacrifice in social situations  Situations that satisfy this need will be those you return to often BFIRO Consulting Psychologists Press
  32. 32. Total Behavior: Expressed 0 to 7 (Low) 8 to 19 (Medium) 20 to 27 High BFIRO Consulting Psychologists Press
  33. 33. Total Behavior: Wanted 0 to 7 (Low) 8 to 19 (Medium) 20 to 27 High BFIRO Consulting Psychologists Press
  34. 34. Total Behavior Expressed Needs > Wanted Needs  keep others at a distance to avoid unwanted behaviors  only accept behaviors from particular people  mislead people making conclusions based on expressed behavior Expressed Needs < Wanted Needs  may feel inhibited  may be dissatisfied that you are not getting what you want  could grow attached to people who give you what you want Expressed = Wanted  may be cautious BFIRO Consulting Psychologists Press
  35. 35. Strength of Your Interpersonal Needs:Overall Need Score (page 7) See Bottom Right-Hand Corner 0-15 LOW Involvement with others not primary source of need satisfaction. Intellectual stimulation or solitary pursuits predominate. 16-26 MEDIUM-LOW Involvement sometimes a source of satisfaction, depending on people and context. 27-38 MEDIUM-HIGH Involvement is usually source of satisfaction. 39-54 HIGH Involvement with others enjoyable and satisfying. BFIRO Consulting Psychologists Press
  36. 36. Patterns of Need Fulfillment-- Inclusion (page 10) High Expressed Inclusion (eI) Low Expressed Inclusion (eI) I include others and like to be included. I form relationships based on common I enjoy the opportunity to provide input. interests and skills.High Wanted I don’t like to get cut off from information I’d rather “play it safe” than let othersInclusion (wI) and updates. know that I want to be included. I wait for others to invite me to join them. I get many invitations but I often turn I prefer working with a small group of them down or don’t show up. people. I pick and choose which company social I avoid forming too many friendships atLow Wanted events to attend. work.Inclusion (wI) I have a select group of people that I enjoy I may discourage invitations to company working with. social events. BFIRO Consulting Psychologists Press
  37. 37. Patterns of Need Fulfillment-- Control (page 11) High Expressed Control (eC) Low Expressed Control (eC) I like to provide structure for others. I accept control from those in authority. I work very hard and then “kick back” and I am not interested in gaining influence. let others run the show. I am a loyal and cooperative follower.High Wanted I relate well to authorities in theControl (wC) organization. I enjoy taking control and being recognized. I prefer not to make important decisions. I am uncomfortable delegating I don’t want to be closely supervised. responsibility. I can be stubborn and rebellious.Low Wanted I can be very competitive and demandControl (wC) perfection from others. BFIRO Consulting Psychologists Press
  38. 38. Patterns of Need Fulfillment-- Affection (page 11) High Expressed Affection (eA) Low Expressed Affection (eA) I am friendly, open, and optimistic. I believe that too much self-disclosure is I value trustworthiness. unprofessional.High Wanted I have difficulty controlling interruptions I know more about colleagues than theyAffection (wA) at work. know about me. I may have difficulty saying “no” to requests to take on more work. I am generally friendly but I am selective I tend to be task-oriented and business- about close relationships. like. I use praise to motivate others but find it I feel uncomfortable with expressivenessLow Wanted unnecessary myself. or affection at work.Affection (wA) I limit close working relationships to a I enjoy my privacy. select few. BFIRO Consulting Psychologists Press

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