Resume - updated


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Resume - updated

  1. 1. Gaurav Khanna Flat No. 201, Sai Dham, Chakop Woodland CHS, Plot No. - 28 Mobile: +91-9967033985 Sector – 8, Charkop, Kandivali (W) Email: Mumbai - 400067 Email: Professional Synopsis Experienced technology strategist and leader with15 years of experience in leading large global ITinitiatives resulting in substantial Cost Savings, Optimized Technology Solutions, Maximized Business Efficienciesand Enhanced Business Innovation.Proficientin front-end and back-endoperations, development and support with an unexcelled record based on the latest virtualization, storage, and cloud technologies. Strong interpersonal, communicationand organizational skills. Intuitiveanalytical ability to attain network,system and application level solutions. Certification:- MCTS Windows 7, Configuration June 07, 2011 MCTS Windows Server 2008 ActiveDirectory,Configuration June 04, 2011 MCTS Windows Server 2008 NetworkInfrastructure, Configuration June 15, 2011 ITIL Foundation Certification in IT Service Management (5279091.20366471) Jan 26, 2015 Professional Experience 1. ElektransGlobal Pvt.Ltd.(formerlyknownas DoehleDanauticIndiaPvt Ltd.) Jul 2007to till date) CompanyProfile: Elektrans offersShipowning, Crew Management/Technical Management/ Chartering/ NVOCC (Non Vessel Owning Container Carrier) services to varied clients world wide forvarious types of vessels. Designation: IT -Head JobLocation:Mumbai Dual Reporting to MD and CEO As Head of Information Technology at Elektrans Global PvtLtd, responsible for delivery of enterprise wide IT strategy & solutions across 10+ offices,10+ Ships, 3 sister concerns and 350+ resources. Business partner and advisor to determine the future course of technology at Elektrans Group of companies and build it as a technology enabled enterprise. Job Responsibilities:  Delivering enterprise IT strategy and architectural vision to steer a high growth organization.  Capacity planning, administration, operational management, and troubleshooting to ensure efficient, stable, reliable and secure operations of the organizations technology.  Develop strategic direction for the information systems plan including technology deployment plans and departmental budgets.  Direct all information technology and network system deployment and maintenance including all IT infrastructure, wireless communications, PC systems, local networksand mobile environment.  Manage IT training for ITstaff members and end user training on softwareand desktop systems.  Create operational policies, procedures, standards, guidelines and best practices.  Ensure the information security management system can achieve its intended outcome.  Oversee department meetings with staff leads and managers to ensure continuity of information systems support and goal attainment.  Ensure project completion by coordinating resources and timetables with user departments, IT staff and data center employees.  Create financial forecasts, outline expenditures and modify budget when necessary.
  2. 2.  Assess new innovativetechnologies, mission criticalsystems, security, communications and business continuity. Domain Server:  ImplementedMicrosoftWindowsServer2012Network Infrastructure and Windows Server 2008 R2 and maintaining and managing the same.  Installed5th generationIBM3650,HP Proliant ML370 G5 and DL 360 servers, Dell T 310, Dell T 110 with 250 clients. Monitoring the same on daily basis.  InstallationofWindows2008/2003ServerwithActiveDirectory,Grouppolicies, DHCP, DNS, IIS & WINS. Implemented RAID 5 as fault tolerance.  Advanced Group Policy design and administration for Enterprises with 280+ OUs. Virtualisation:  Planned, designed and implemented enterprise solutions involvingVMware, and Microsoft Technologies. Well versed withthe design, architecture and implementation of Virtual Infrastructure environments using VMware, Virtual Center.  Implemented VMware ESX 3.5/4.0 server to provide multiple virtual hardware platforms while keeping hardware costs and energy consumption in controland installed application servers on that.  Proficient on MS Hyper V. Deployed application server on MS Hyper V on Windows server 2012 platform. Application Server:  Evaluated,purchased,customizedandinstalled application ERP software on Ship Technical Management where .NET is front end and SQL Server is database.  Installed and maintaining application for NVOCC and freight forwarding division.  Installed and maintaining application for Manning. Hosted in-house dual security system accessible from any part of world.  Installed and maintaining WSUS server for Security / important updates.  Installed Ship Manager 7.0 application from Tele Data on Dawn Meerut Vessel. Provided support in expoting and importing the data from Office to vessel and vice versa.. Storage:  Storage - Installed and maintaining EMC CELERRA NAS storage box of 4.5 TB. Security:  ManagingFORTIGATEFirewall110C,60Band 40C.Createdsecuritypolicies,protectionprofile,VPN,web filtering content block, Antispam.  Responsible for supporting entire software network for this 300-employee company, including LAN technologies, Dell Optiplex series client machines, internet, intranet, and Ethernet systems.  ConfiguredandmaintainingVPNsolutionfromHeadofficetobranchoffices to access data and application flawlessly.  Managing Symantec EPO server for Antivirus and ManageSoft solutions for server patch management and LAN antivirus protection. Meeting the higher security standards to protect the enterprise computers from the ever increasing threat of viruses and providing protection against junk & spam mails.  Defined and applied Information security risk treatment. Email Management and Communication System:  Currently handling7hostedemailservers/administrationof 7domainsand3webservers.Established technicalarchitecturefor thecompany’s cloudenvironmentof mailing systemonGOOGLEAPPSthat addressessecurity,reliability,availability,capacityandlatency.  ProvidingremotesupporttotheTechnicalSuperintendentspresentonships.Offeringeconomicaland most reliable communication system for email connectivity to international travelers.  Responsible for handling 200+ Andriod and IOS handsets.  Handling Postini account for more than 100 users. Deployed security policies, quarantine, white list, black list, notifications.
  3. 3.  MigratedemailserverfromExchangeto GoogleAppsinearly 2009whichincluded4domainand100users.  Installed and maintained Microsoft Exchange 2003 in year 2007. Multi-site environments with branch offices connected locations, SMTP mail supporting the transport of over 3000 messages per day.  Maintaining 2 major internet lease lines. BackupandBudgeting  Completely responsible for backup and recovery of Elektrans’s database.  Supervised backup and disaster recovery operations.  Prepared departmental INR 4.5M budget for IT service management. Included variables and complexities such as operational changes, organizational changes, facilities changes, and proposed projects to build realistic budgets with attention to financial constraints.  Understanding the company's strategic goals. Tracking recurring costs, tracking contract end dates and payment dates, tracking lead time for vendor assessments. Project:  On-Board the Vessel – DAWN MEERUT in year 2012 and established LAN network, deployed IT infrastructure and emailing system. Setup Amosconnect software on ship for email and voice communication.  On-BoardtheVessel– DAWNMANSAROVARINJuly,2014andcreatedWORKGROUPenvironment with 12 computers,5printersetc andsetuppoliciesandsecuritypermissionlevel.Setupemailingsystem on vessel to communicate between ship and office staff. Achievement: Awarded with EMPLOYEE OFTHE YEAR award in 2010-2011 Achieved Promotion to next grade in the year 2009 2. EasternSoftwareSystemsLtd., New Delhi (Dec2004to Jun 2007) (A SEI-CMM level 5 ISO 9001: 2000) CompanyProfile:EasternSoftwareSystemsPvt.Limited(ESS) isapremiereERPande-business solution provider.TheproductcalledEbizframefromESSisoneof thelargestsellingIndianERPswithaglobalpresence. Designation -ITSupportEngineer JobLocation(Client)– PfizerLimited, Chandigarh Job Responsibilities:  MaintainingWindowsNT4.0ServersandWindows2000ProfessionalClients.  Implementationof RSA(RemoteSecurity Access) technologythroughFiberlink/Nortelsoftwareand ContivityVPNclientapplicationwithdial-uporbroadband.  MaintainingMSExchangeclientsusingMSOutlook2000,responsibleforadministrationofallclients’ infrastructuresinthecompanyandmonitoring,troubleshootingmail&relatedAppproblems.  Installation&Configurationof computers,NetworkPrinters,Multimedia,NetworkInterfaceCards  Managingvariousapplications,DatabaseAdministration,andBackups/Recoveriesetc.  Maintaining512KBPSLeasedLineandISDNLine.  Participatedinspecificationandpurchasingofhardwareandsoftware.  Takingdaily Backupsthrough‘Arcsrv’softwareof userfilesandothervariousapplications.Restorationof dataincaseof any disaster. AdditionalResponsibility  Maintainingcomputervalidationdocuments/reportsandchangelogsfor periodic reviews and preventive maintenance programs.  ResponsiblefordistributingandmaintainingSOP(StandardOperatingProcedure)formatstoeach departmentandguidingusersforpreparingthesedocumentseffectively.
  4. 4. 3. Smart Info Solutions (P) Ltd. Jan-03 to Dec-2004 (A 100% subsidiary of Reliance Infocomm Ltd.) Client – Reliance Web World Company Profile - A subsidiary of Reliance Infocomm, comprising of a chain of 800 retail outlets across India by the name of Reliance Web World. Job Responsibilities:  Managing a Network with Windows 2000 Server having Windows Professional as clients.  To look after the IT Hardware, software and their installations in Reliance Web World.  To coordinate with the Helpdesk, Mumbai for the smooth functioning of Broadband services.  To maintain and upgrade the IT Assets uniformly.  Configuration and Maintenance of client mailing software like Lotus Notes.  TroubleshootingupBroadbandconnectivityproblemsandupgradingclientsoftware with services pack and Antivirus. 4. Unisoft Computers (Dec 2000 to Jan 2003) Worked as a Certified Faculty for Oracle 8 Database in Unisoft Computers, authorized training center of Tata Infotech Limited, Panchkula Limited. Handled the following projects at Unisoft Computers: - SoftwareProjects  Developed Stock Accounting Package in FoxPro on MS-Windows 3.11 Platform involving Stock Purchases/Issues, Maintenance of Stock Ledger and Preparation of Daily/Monthly/Yearly Reports Regarding Stock Details/Positions.  Developmentof HumanResourceDevelopmentProjectusingOracle7.0andWindows 95 Platform. This Projectwasontheentireemployee details, their Department, Recruitment, Promotions, Transfers and Retirement Status. Education Academic PGDBA(Post Graduate Diploma in Business Administration) from Symbiosis Institute, Pune. Bachelor of Arts from Panjab University in year 2002. Three year Diploma in Electronics& Communication from Hindu College, Sonipat Professional Courses: Diploma in computers application from TULEC, franchises of TATA INFOTECH, Panchkula. Proficient in Oracle 8i SQL/PL SQL, Administration and Networking. Personal Details Name : Gaurav Khanna Fathers Name : Sh. B.K.Khanna Sex : Male Marital Status : Married Date of Birth : 20th September 1978 Nationality : Indian (Gaurav Khanna)