Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
Reframing Leadership:The Leader as
Performance Architect and
The Role of Emotional Intelligence in
Connecting to Performer...
Two Caveats:
My position on leaders and leadership…..
A role or title is not what makes a leader…
My position on this thin...
Evolving Performance Environments
Created by PerformanceBest, LLC
Elements of Performance Environments
 Performers
Tools andTechnologies
 Governance & Rules
 Communication Flows
 Info...
Dynamics inTodays Performance Environments
 Speed is everything – “Done is better than perfect!”
 Change is relentless!
...
Leader as Performance Architect
Created by PerformanceBest, LLC
Focus of a Performance Architect…
Designs the performance
environment
 …with the clear goal of
enabling performers to
ac...
To be Effective, a Performance Architect
Must Understand ….
 the performance environment
 the attributes of the
performe...
And Secondly, a Performance Architect Must ….
Execute (co-implement, co-
manage and co-adjust) their
design to maximize th...
Macro Attributes of Performers
Mindsets
Fixed
Growth
 Capability and Capacity
 Technical
 Interpersonal
Created by P...
Capability and Capacity of Performers
 Technical skill level
 Underdeveloped
 Developing
 Highly Developed
 Capacity
...
Created by PerformanceBest, LLC
Performance Architects Use Emotional
Intelligence to Connect with and Understand
Performers
The Basics: Definitions,
Physiology and Behavioral
Competencies of Emotional
Intelligence
Created by PerformanceBest, LLC
An Emotion is….
…A physiological response to
some stimulus from an
environment
Created by PerformanceBest, LLC
 The stimu...
A Feeling is….
The label that we give to
a specific emotion
 Being able to label an emotion as a feeling
is what allows y...
The Anatomy of an Emotion
Thalamus
Pre-frontal cortex
Amygdala
Data is gathered through
the senses or imagery
Limbic Syste...
Candidates for Primary Emotions
Anger
Sadness
Fear
Enjoyment
Love
Surprise
Disgust
Shame
Created by PerformanceBes...
Emotions and Emotional Intelligence
Emotions are neutral…..they’re neither positive or negative, good or
bad
Emotions ar...
Dimensions and Competencies of Emotional Intelligence
Self-Awareness
 Emotional Self-awareness
Self Management
 Achievem...
The Anatomy of an Emotional Hijacking….
The Rider and the Elephant
Created by PerformanceBest, LLC
 The Rider represents ...
The FINALTake-Away…
To be a highly effective architect of a performance environment and to
connect with the performers und...
Additional Questions
Created by PerformanceBest, LLC
Candidates for Primary Emotions
Fury, outrage, resentment,
wrath, exasperation,
indignation, vexation,
acrimony, animosity...
Happiness, joy, relief,
contentment, bliss, delight,
amusement, pride, sensual
pleasure, thrill, rapture,
gratification, s...
Candidates for Primary Emotions
Shock, astonishment,
amazement, wonder.
Contempt, disdain,
scorn, abhorrence,
aversion, di...
Upcoming SlideShare
Loading in …5
×

Re framing Leadership - The Leader as Performance Architect

149 views

Published on

Suggests the role of "Leader" is evolving into a less directive role and into more of a "design" role and considers how emotional intelligence supports this shift in focus.

Published in: Leadership & Management
  • I like the following sentence in your slide number 15 :"The more accurately you can label an emotion, the faster and more directly you can manage the emotion". There are 121 emotions in very strict order in my SDG*Chart of emotions. That´s enough?
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here

Re framing Leadership - The Leader as Performance Architect

  1. 1. Reframing Leadership:The Leader as Performance Architect and The Role of Emotional Intelligence in Connecting to Performers and Creating an Effective Performance Environment Gary F. Best, Ph.D. Executive & Leadership Coach / Performance Strategist Created by PerformanceBest, LLC
  2. 2. Two Caveats: My position on leaders and leadership….. A role or title is not what makes a leader… My position on this thing we call “organizations”….. They’re mislabeled.We should be talking about organizings….not organizations. Created by PerformanceBest, LLC
  3. 3. Evolving Performance Environments Created by PerformanceBest, LLC
  4. 4. Elements of Performance Environments  Performers Tools andTechnologies  Governance & Rules  Communication Flows  Informal Networks  Cultures & Climates Created by PerformanceBest, LLC
  5. 5. Dynamics inTodays Performance Environments  Speed is everything – “Done is better than perfect!”  Change is relentless!  Informal networks rule!  Four generations in the same place  Workplace disruption: New designs, technologies….work from anywhere  Work is becoming project based / driven  Freelancers and independent workers are growing dramatically  Workers are becoming mission / purpose focused  Work is becoming team centered Created by PerformanceBest, LLC So what’s a leader to do??
  6. 6. Leader as Performance Architect Created by PerformanceBest, LLC
  7. 7. Focus of a Performance Architect… Designs the performance environment  …with the clear goal of enabling performers to achieve maximum success in their performance Created by PerformanceBest, LLC
  8. 8. To be Effective, a Performance Architect Must Understand ….  the performance environment  the attributes of the performers in the environment  the tools and technologies required by the performer for success, and  that they are also performers and share the same macro level attributes Created by PerformanceBest, LLC
  9. 9. And Secondly, a Performance Architect Must …. Execute (co-implement, co- manage and co-adjust) their design to maximize the opportunity for performer success in the performance environment Created by PerformanceBest, LLC
  10. 10. Macro Attributes of Performers Mindsets Fixed Growth  Capability and Capacity  Technical  Interpersonal Created by PerformanceBest, LLC
  11. 11. Capability and Capacity of Performers  Technical skill level  Underdeveloped  Developing  Highly Developed  Capacity  Low—missing key elements for successful performance  Medium—has a majority of the elements, but needs focused development  High—has all the elements necessary for performance success  Approach / Engagement  Unfocused / Compliant / Disengaged  Focused / Interested / Moderate Engagement  Highly focused / Committed / Fully Engaged  Demographic (Generational) Preferences Created by PerformanceBest, LLC
  12. 12. Created by PerformanceBest, LLC Performance Architects Use Emotional Intelligence to Connect with and Understand Performers
  13. 13. The Basics: Definitions, Physiology and Behavioral Competencies of Emotional Intelligence Created by PerformanceBest, LLC
  14. 14. An Emotion is…. …A physiological response to some stimulus from an environment Created by PerformanceBest, LLC  The stimulus can come from the physical, external environment or from an interior environment—your own mind and thoughts  Emotions most often happen in multiples….that is, you have multiple emotions at the same time  Because an emotion is a physiological response…like your heart pumping blood, it can not be controlled  However, an emotion can be managed  Emotions are contagious
  15. 15. A Feeling is…. The label that we give to a specific emotion  Being able to label an emotion as a feeling is what allows you to manage the emotion  The more accurately you can label an emotion, the faster and more directly you can manage the emotion Created by PerformanceBest, LLC
  16. 16. The Anatomy of an Emotion Thalamus Pre-frontal cortex Amygdala Data is gathered through the senses or imagery Limbic System & Stomach Fight / Flight / Appease Response Visual cortex Created by PerformanceBest, LLC
  17. 17. Candidates for Primary Emotions Anger Sadness Fear Enjoyment Love Surprise Disgust Shame Created by PerformanceBest, LLC
  18. 18. Emotions and Emotional Intelligence Emotions are neutral…..they’re neither positive or negative, good or bad Emotions are absolutely essential for effective decision making Emotions can be motivational…..when managed, they enable us to persist in the face of setbacks and channel our impulses to pursue our goals Emotions can be harmful when not managed…..demotivating and paralyzing for us  Emotions are necessary for effective learning  Emotions have a significant influence on physical and mental health Created by PerformanceBest, LLC
  19. 19. Dimensions and Competencies of Emotional Intelligence Self-Awareness  Emotional Self-awareness Self Management  Achievement Orientation  Adaptability  Emotional Self Control  Positive Outlook Social Awareness  Empathy  Organizational Awareness Relationship Management  Conflict Management  Coach and Mentor  Influence  Inspirational leadership  Teamwork Recognition Regulation Personal Competence SocialCompetence Created by PerformanceBest, LLC
  20. 20. The Anatomy of an Emotional Hijacking…. The Rider and the Elephant Created by PerformanceBest, LLC  The Rider represents your pre-frontal cortex— the brains “executive” function.You do your heavy lift thinking in the pre-frontal cortex  The Elephant represents your amygdala…an ancient part of the brain that initiates your fight, flight or appease response  When a stimulus from the environment (external or internal) happens, your amygdala is activated…and when not managed, the amygdala takes control and the pre-frontal cortex essentially shuts down…..  The upshot is that when you need clear, rational thinking the most…you don’t have it! And that’s a HUGE problem.Remember the Elephant and the Rider
  21. 21. The FINALTake-Away… To be a highly effective architect of a performance environment and to connect with the performers under your care you need to:  understand the technical aspects of performance design and plan the performance space to enable the performance understand and “know” yourself and your performers …these are the main drivers for how you design and plan the performance space and enable performance!! Created by PerformanceBest, LLC Emotional Intelligence is the single most powerful tool you have to make that connection!
  22. 22. Additional Questions Created by PerformanceBest, LLC
  23. 23. Candidates for Primary Emotions Fury, outrage, resentment, wrath, exasperation, indignation, vexation, acrimony, animosity, irritability, hostility, and at the extreme, pathological hatred and violence. Grief, sorrow, cheerlessness, gloom, melancholy, self-pity, loneliness, dejection, despair, and when pathological, severe depression. Anger Sadness Fear Anxiety, apprehension, nervousness, concern, consternation, misgiving, wariness, qualm, edginess, dread, fright, terror: as a psychopathology, phobias and panic. Created by PerformanceBest, LLC
  24. 24. Happiness, joy, relief, contentment, bliss, delight, amusement, pride, sensual pleasure, thrill, rapture, gratification, satisfaction, euphoria, whimsy, ecstasy, mania. Acceptance, friendliness, trust, kindness, affinity devotion, adoration, infatuation, agape Enjoyment Love Candidates for Primary Emotions Created by PerformanceBest, LLC
  25. 25. Candidates for Primary Emotions Shock, astonishment, amazement, wonder. Contempt, disdain, scorn, abhorrence, aversion, distaste, revulsion. Surprise Disgust Shame Guilt, embarrassment, chagrin, remorse, humiliation, regret, mortification, contrition. Created by PerformanceBest, LLC

×