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Welcome to GlobaFone Inc.


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Welcome to GlobaFone Inc.

  1. 1. Welcome to GlobaFone Inc.
  2. 2. History of GlobaFone GlobaFone has maintained one vision since its inception in 1998: provide a a wide array of global wireless solutions to clients who would otherwise find such solutions unattainable. There is far more to our business than simply renting phones; we provide complete solutions. There is no other company like GlobaFone, in philosophy and practice. As one Fortune 500 telecommunications manager says, “GlobaFone provides us with every- thing we need. No matter where our people go, you have a solution, priced fairly, with great service.” GlobaFone began with just GSM rentals. We then added Japanese and Korean phones. Next came INMARSAT satellite phones, then Globalstar and the new Iridium. GlobaFone supplied clients such as Corning and Avon with their Y2K satellite solutions. Today, GlobaFone has offices and partners in Portsmouth, NH, Dublin, Tokyo, Singapore, Seoul and London. Our impressive spectrum of offerings include: - 130 countries of GSM roaming through three major network operators - The first global GSM subscription service - Phones for Japan, Korea, North and South America - Satellite solutions from INMARSAT, Iridium and Globalstar We seek out niche opportunities and view the world from a global basis. As we have grown, we have maintained our Unique Value Proposition, and put service as our priority to our clients. We are not the biggest, but we are the best in this business. Our partners and providers GlobaFone maintains global partnerships in five international locales. We have an office in Singapore to provide support to the Asian region and to provide mobile rentals to the Singapore business community. Our other partners include: JCR Systems with offices in Tokyo and Osaka, Japan and Honolulu, HI; SK Global Services in Seoul, South Korea; Tancroft Communications in London, England; and in Dublin, Ireland. With this network of partners, GlobaFone provides the most comprehensive client experience. GlobaFone brings to our clients a world of global wireless solutions by finding the best solution for the client’s specific need. From cellular phones for Europe, Asia, Japan, Korea and North and South America to remote access via one of our three satellite providers, we have everything you’ll need to succeed globally. 80 Rochester Avenue, Portsmouth, NH 03801 T603.433.7232 F 603.436.8152
  3. 3. Our Service Providers Cellular Satellite GSM NTT DoCoMo INMARSAT Eircell SK Telecom Iridium SingTel Verizon Globalstar Orange Nextel No matter where you go, we have the solution that will work for you. Our Fleet We maintain a fleet of over 500 phones with a virtual endless supply available for special events and functions. By working directly with network operators, we are able to efficiently manage our fleet to meet demand, without over capacity. Our global perspective provides us the ability to deliver phones anywhere in the world: - Throughout Europe from our Ireland and London partners - In Asia from our Singapore office - In Japan and Korea from our respective partners We use the latest model handsets and we can accommodate special handset requests. If you or your client must have a particular handset, we can provide it. We can accommodate orders of any reasonable size instantly, and can coordinate phones for special events. Here are some examples: - We have upgraded our Japan phones to the large-window, full color, browser-enabled phones and can even supply I-mode capable phones. - Our Korean phones have been upgraded from the models newly supplied in November 2001. - We have accommodated special orders for Nokia 8850, 8890, 3330, 6210 handsets as well as the Motorola Accompoli A6188 and 008 model PDA phones as well as select Tri-Band and V-Series phones. We hope this brief introduction has help you discover the proven success formula that has allowed GlobaFone to gain distinction. Our ability to solve problems, provide solutions and treat everyone with dignity and respect has earned us the privilege of working with some of the finest organizations, that we are proud to call our clients. We welcome you to the GlobaFone family and look forward to helping you succeed globally. 80 Rochester Avenue, Portsmouth, NH 03801 T603.433.7232 F 603.436.8152
  4. 4. Partner with GlobaFone and solve all your problems. No Boundaries Whether you are traveling to Europe for the weekend, Tokyo for the week, or the Andes for a climbing expedition, we have a solution for you. Need a portable high-speed Internet con- nection while covering news in the middle east? No problem. Flying around the world with four stops in a week? You’re all set. Working on that merger that requires instant communi- cations? We’ve got you covered. No matter where you go, or what you will be doing, GlobaFone has a wireless solution that will work for you. The world is a vast place. We keep you connected to clients and home. Great Personal care At GlobaFone, customer service dominates our thinking. Our clients work with us because we solve their problems, often times where other providers have failed, at even simple tasks. The GlobaFone Value Proposition: Our staff is dedicated, knowledgeable and available 24 hours a day, 7 days a week. Our out- source partner has global offices and exceptional customer care is just a phone call away with “GlobaFone knows no boundaries. friendly, knowledgeable assistance no matter what you need. Working with this philosophy, we Global partnerships fuse together great personal care We are humble and global. We know our limitations regarding global destinations. This is with a multitude of global partner- the reason we work with ‘local experts’: People who know how business gets done in their ships, and cutting edge technology homeland and region. We seek and find partners whose values mirror ours; the client comes first and we do whatever it takes to please them. We are proud of our global network of to partner with our clients, provid- partners as they help us help our clients succeed globally. ing them with a world of interna- Client partnerships tional wireless solutions that work We are proud to have been selected by some of the world’s best organizations. Whether the where they do.” need is a simple global mobile solution, or a special project, clients work with GlobaFone because they know they will be treated with respect, dignity and exceptional care. We have supported special projects such as: The Military Olympics, The 2002 Winter Olympic Games, expeditions to Mt. Kilimanjaro, Antarctica, The Himalayas, International Trade Missions, Fortune 500 global security projects and Y2K contingency planning. GlobaFone also supports several Air National Guard wings and news organizations. Our clients work with us because we provide what they need to succeed globally. As you continue on your GlobaFone orientation, please keep in mind that we often develop special programs for clients. If you need something that you do not see in the following pages, fear not! Talk to us and let us create a program just for you! 80 Rochester Avenue, Portsmouth, NH 03801 T603.433.7232 F 603.436.8152
  5. 5. Cellular and Satellite Solutions CELLULAR SOLUTIONS – various sale, lease or rental options Eircell GSM roaming – Lease or rental European based phone numbers / 90 countries / Save 25% off call charges SingTel GSM Roaming – Lease or rental 130 countries roaming / Asian-based phone numbers / Low Asian roaming rates Orange GSM Roaming – Lease or rental Flat-rate call charges / European minute packages / 120 countries roaming NTT DoCoMo – Lease or rental GlobaFone’s global supplier Japanese coverage / On-site hotel delivery / Flat rate pricing for national calls network is unmatched so we can SK Telecom – Lease or rental provide you with whatever you’ll Complete South Korean coverage / Reasonable call charges need for complete global wireless Verizon – Lease or rental solutions. Complete Nationwide US coverage / Tri-band Digital/Analog handsets Nextel i2000 – Sale, lease or rental IDEN in the US, Latin America / GSM roaming in 65 countries / Flat-rated international calls SATELLITE SOLUTIONS – All available for sale, lease or rent INMARSAT Global coverage / Voice and data / Simple use / 64K ISDN data option Globalstar 11 oz. handsets / CDMA voice clarity / 9600 bps data Iridium Global coverage / 9600 bps data / Handheld unit 80 Rochester Avenue, Portsmouth, NH 03801 T603.433.7232 F 603.436.8152
  6. 6. Globafone’s Partial Client List We are honored to have among our clients: Aavid Thermal Technologies Kelly Services American General Insurance Mayer, Brown & Platt Arnold White NASA Caterpillar The National Geographic Society Cessna The National Transportation Safety Board Compaq Naval International Programs Day New Balance Athletic Shoe Duracell New Hampshire International Trade Association El Paso Energy Nike Equiva Services Polyclad Laminates Fisher Scientific Prada Freeport McMoran Pepsico General Dynamics Reavis & Pogue GSA, U.S. Federal Government Reuters America, Inc. Gillette Sanmina Corporation H.C. Wainright Shell IT International The Home Depot Simon Sumitomo Bank Howrey Sybron Laboratory Products Co. Intel Victoria’s Secret Ivanhoe Energy Wal-Mart Jones 80 Rochester Avenue, Portsmouth, NH 03801 T603.433.7232 F 603.436.8152
  7. 7. International GSM Roaming – Feb. 2002 EUROPE Andorra Hungary Norway Austria Iceland Poland Belgium Isle of Man Portugal Bosnia & Herz Ireland Romania Bulgaria Italy Russia Croatia Jersey San Marino Cyprus Kazakhstan Slovak Republic Czech republic Latvia Slovenia Denmark Liechtenstein Spain Estonia Lithuania Sweden Rentals available for The US, Faeroe Islands Luxembourg Switzerland Finland Macedonia Turkey Japan, Korea, Brazil and Argentina France Malta Ukraine Going someplace not listed? Our Germany Moldova United Kingdom satellite phones work all over the Gibraltar Monaco Vatican City Greece Montenegro Yugoslavia planet! Guernsey Netherlands NON EUROPE Australia Indonesia Qatar Azerbaijan Israel Saudi Arabia Bahrain Ivory Coast Singapore Brunei Jordan South Africa Cambodia Kuwait Sri Lanka Canada Lebanon Taiwan Chile Macao Thailand China Malaysia Tunisia Egypt Mauritius UAE Fiji Morocco Uganda Georgia Mozambique USA Ghana New Zealand Vietnam Hong Kong Oman Zimbabwe India Philippines Call us at 603.433.7232 - We specialize in solutions! 80 Rochester Avenue, Portsmouth, NH 03801 T603.433.7232 F 603.436.8152
  8. 8. GSM Rental Rates Item Rate GlobaFone GSM Mobile phone $8.00/day (min. 3-day rental) Optional Insurance ($350US replacement cost) $1.00/day ($75.00 Deductible) Voicemail FREE Data Card $5.00/day Incoming calls (per minute) $0.00 to $7.10 Outbound calls (per minute) $.29 to $14.30 Call GlobaFone for specific country rates - (603) 433-7232 Monthly rates: (Any rental over 20 days) Rate Monthly GlobaFone Rental $99.00/month Optional Insurance $20.00/month Voicemail FREE Data Card $50.00/month The GlobaFone GSM package consists of the following: A fully activated GSM mobile phone Fully charged battery Wall charger Car charger Electrical adapter Leather phone case Carrying case Quick reference guide 24 hour customer support Additional information is available at (603) 433-7232 Monday - Friday 8:00 to 6:00 EST or please visit our website 80 Rochester Avenue, Portsmouth, NH 03801 T603.433.7232 F 603.436.8152
  9. 9. GlobaFone EuroRoam Plans If you travel more than one week per month, look at your GSM mobile phone bill. Odds are you spend hundreds of dollars per month on your calls. Let GlobaFone save you money with our new EuroRoam service; subscription-based plans that give you just the right amount of time each month in 50 countries throughout Europe at a fixed cost. If you travel beyond the 50 countries, your prices remain at a fixed rate that will save you money. EuroRoam Plans Plan Name Monthly Minutes Overage Leisure $69.00 30 1.89 Traveler $109.00 60 1.79 Road Warrior $139.00 90 1.69 Executive $169.00 120 1.59 Frequent users will save money Director $239.00 180 1.49 under our EuroRoam plans. Chairman $299.00 240 1.39 UK Calls = Free Incoming, $.50/minute local and national, $1.49/minute to the US Plan rates apply to the following countries: Albania, Andorra, Austria, Azores, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canary Islands, Croatia, Czech Republic, Cyprus, Denmark, Estonia, Faeroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madeira, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia & Montenegro, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Ukraine, Vatican City. Other country’s roaming rates: Ireland & North Aus. & Channel Is. America New Zealand Rest of World Type of call Incoming calls $0.79 $2.29 $1.49 $2.70 Outgoing call $1.49 $2.79 $2.49 $2.99 Other Country Coverage: Australia, Azerbiajan, Bahrain, Bangladesh, Belarus, Botswana, Brunei, Cambodia, Cameroon, Canada, Cape Verde, Chile, China, Egypt, Equatorial Guinea, Georgia, Hong Kong, India, Indonesia, Ireland, Isle of Man, Ivory Coast, Jersey, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Lebanon, Macao, Madagascar, Malawi, Malaysia, Maldives, Mauritaus, Monaco, Morocco, Mozambique, Namibia, New Zealand, Oman, Pakistan, Palestine, Philippines, Qatar, Reunion, Russia, Saudi Arabia, Senegal, Seychelles, Singapore, South Africa, Sri Lanka, Taiwan, Tanzania, Thailand, Tunisia, Turkey, United Kingdom, Uganda, UAE, Uzbekistan, Vietnam, Yugoslavia, Zimbabwe 80 Rochester Avenue, Portsmouth, NH 03801 T603.433.7232 F 603.436.8152
  10. 10. GlobaFone Corporate Plans GlobaFone Corporate Plan Benefits: Phones remain on-site Fixed phone numbers Generous discounts Centralized billing No European VAT or state tax saving you over20% in cost* The GlobaFone plan is this simple: 1. $50/month for Nokia 3330 or Nokia 6210 dual band GSM 900/1800 2. $75/month for Motorola Timeport Tri-band GSM 900/1800/1900 3. We bill you for your call charges We can create a plan for anything Under the GlobaFone Corporate Plan, select one of the following discount you need; call for details! call charge plans: Charge amount Discount Number of phones Discount $5,001–$10,000 5% 10–19 5% $10,001–$25,000 10% 20–29 10% $25,001–$50,000 15% 30–39 15% $50,001–$100,000 20% 40–49 20% Over $100,000 25% 50+ 25% Payment within 14 days of invoice date earns the discounts. Additional Terms: sAll plans require a 1-year contract. Year begins on the date the contract is signed and any anniversary date. Termination fee of $250. s Plans are for GSM GlobaFones only sWe reserve the right to vary or change the plans with 30 days notice to the client. Client has the option of termination sE&O E sIf over a period of 60 days, equipment is not used, GlobaFone reserves the right to withdraw the equipment and release the client from the contract. * VAT is 20%. Actual savings will depend on your state sales tax. 80 Rochester Avenue, Portsmouth, NH 03801 T603.433.7232 F 603.436.8152
  11. 11. Japan and Korea Phone Program THE GLOBAFONE JAPAN PHONE PROGRAM Japanese cellular networks are incompatible with any other networks on earth. At GlobaFone we have a simple program to help you succeed globally: Fax us a rental agreement, we’ll confirm your phone and delivery. Pick up your phone when you arrive in Japan (either at the airport or we’ll deliver to your hotel). Drop the phone off at your hotel’s reception desk or back at the airport. It’s simple! And our great low rates make economical sense: Japan Phone Costs Japanese cellular phone $65.00/week, $199/month Optional Insurance $2.50/day Inbound calls FREE Outbound national calls $.99/minute Calls to the US $2.99/minute Delivery FREE Our local partner is available to provide you with service should you have problems, or you may contact us directly and we will help you. THE GLOBAFONE KOREAN PHONE PROGRAM Korean cellular networks operate on CDMA, but it is incompatible with the CDMA networks in the US. GlobaFone has partnered with the largest cellular provider in Korea for phones. Same process as our GSM phones: we’ll ship you the phone before you leave and you return the phone upon you arrival back in the US. Korean Phone Costs Koran cellular phone $8.00/day, $99/month Optional Insurance $.99/day Inbound calls FREE Outbound national calls $.99/minute Calls to the US $1.99/minute Delivery $20 Round trip in the US 80 Rochester Avenue, Portsmouth, NH 03801 T603.433.7232 F 603.436.8152
  12. 12. US Phone Program THE GLOBAFONE US PHONE PROGRAM Have people coming into the US? Although there is GSM coverage in the US, incoming travelers may find four very frustrating elements about bringing their GSM phones here: 1. Coverage is poor 2. Roaming is expensive 3. US GSM service is 1900 Mhz; the rest of the world is 900 or 1800 4. Americans generally will not call their international phone number The GlobaFone US Mobile rental program puts a Verizon phone in your hand with better coverage, lower call charges, and a US based phone number. We’ll deliver the phone to your Need US phones for a special hotel in the US and provide you with a return pack; simply leave it at the front desk on your way out and ask them to drop it in the outgoing shipments. event? Have a short-term project? From Verizon phones with excep- US Mobile Phone Costs tional coverage to Nextel phones US cellular phone $56.00/week, $99.00/month with direct connect, we have your Optional Insurance $.99/day solution! Inbound calls $.69/minute Outbound national calls $.69/minute International calls $1.49/minute* Delivery $20 round trip (2 day service) * ($1.49/minute international call rate applies to most destinations. Calling some countries will cost more than $1.49/minute, but will never cost more than $3.99/minute. Examples include North Korea, Afghanistan, etc.) 80 Rochester Avenue, Portsmouth, NH 03801 T603.433.7232 F 603.436.8152
  13. 13. GlobaFone Satellite Services Iridium Rental Program – Complete global coverage Item Time Period Price 9500 handset Week $99 Month $199 Air time Anywhere to anywhere $2.49/minute Mobile to mobile $1.49/minute Pager Week $129 Month $199 There is no Iridium service in: N. Sri Lanka, N. Korea, Poland, and Hungary. There is restricted service in Cuba, Iran, Iraq, Libya, Sudan, Afghanistan, Angola, and Yugoslavia. The phone will work, although we will not guarantee service. You may have customs problems bring the phones into the country. Whether you need remote access for a camping trip, or full 64K data Globalstar Rental Program – US cellular and selected global coverage Item Time Period Price services from the remote regions of GSP 1600 handset Week $99 the world, GlobaFone has your Month $199 Air time Per minute $2.49 US to US solution. From two handheld Global rates vary by country $5.99 Max rate satellite services to access to the Please call us at 603.433.7232 to check global coverage. INMARSAT constellation of satel- lites with IDSN data capabilities, INMARSAT Rental Program – Global voice and data (except some ocean regions) we solve your remote access Item Time Period Price World Phone Week $200 problems. Month $500 World Communicator Week $450 Month $1200 Air time World Phone $3.99/minute World Communicator $9.00/minute HSDS There is no charge to receive a call on these units, but the caller will be charged for calling the Global Mobile Satellite System; check with your long distance company for rates. GlobaFone offers an economical way to call our INMARSAT phones—call us at 603.433.7232 for details. Please note there is a 7.25% federal excise tax on satellite airtime. 80 Rochester Avenue, Portsmouth, NH 03801 T603.433.7232 F 603.436.8152