Organizational Behaviour Chapter one

2. WHAT IS OB??
The multidisciplinary field that seeks
knowledge of behavior, attitudes, &
motivation in organizational settings
by systematically studying individual,
group, and organizational processes

3. 3
Characteristics of the Field of OB
• OB applies the scientific method to practical
managerial problems
• OB focuses on three levels of analysis:
individuals, groups, and organizations
• OB is multidisciplinary in nature
• OB seeks to improve organizational
effectiveness and the quality of life at work
• OB is more than common sense

4. 4
Levels of Analysis in OB

5. Y??
Understanding the dynamics of behavior
in organizations is essential to achieving
personal success as a manager,
regardless of your area of
specialization

6. Y??
Principles of organizational behavior are
involved in making people both
productive and happy on their jobs
(Does happy lead to productive?)

7. Y??
To achieve success in today’s rapidly
changing environment, organizations
must successfully address a wide
variety of OB issues

8. Management is…
Efficiency
Effectiveness
Getting work
done through
others

9. Management Functions
Planning
Organizing
Staffing
Leading
Controlling
Making Things Happen
Meeting the Competition
Organizing People,
Projects, and Processes
Classical
Management Functions
Updated
Management Functions

10. Core skills and their use in the
different levels: Robert.L.Katz.
Managerial levels
Lower Middle Top
Conceptual skills
Human skills
Technical skills

11. Managerial Roles
Interpersonal Informational Decisional
Figurehead
Leader
Liaison
Monitor
Disseminator
Spokesperson
Entrepreneur
Disturbance
Handler
Resource
Allocator
Negotiator

12. • DEFINITION.
• Nature & Features of OB.
• OB as a DISCIPLINE.

13. 13
Fundamental Assumptions
• OB recognizes the dynamic nature of
organizations
• OB assumes there is no “one best”
approach
• OB responds to advances in technology
• OB takes a global perspective
• OB embraces the trend toward diversity

14. Contributing Disciplines to OB…
PSYCHOLOGY.
SOCIOLOGY.
Social Psychology.
ANTHROPOLOGY.
Political Science.

15. Challenges…
1. Increasing number of Global Organizations.
2. Utilizing IT & E-commerce.
3. Maintaining a diverse workforce.
4. Building a competitive advantage.

16. 16
Current Issues in OB…
• Cross-cultural aspects of
behavior
• Unethical behavior in
organizations
• Workforce diversity
• Alternative work arrangements
• Increasing team responsibility
• Unrelenting change

17. Welcome to the amazing world of